Clean, modern hotel. Nice location, about 10 minutes by foot to the center. Welcoming staff, breakfast was good to start the morning.Overall a wonderful hotel!
Loved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
The original hotel was oversold, so we decided to stay there at the last minute. It was better than expected. The hotel is old and the location is a little off, but Sarajevo is not big, and there are parking lots available in the city center. There is a tram station nearby to the city center. The hotel has a parking garage for 10 euros per night, and there are also free public parking spaces nearby.
The sauna and heated swimming pool that guests can use for free are great. The sauna is shared by men and women. There were few people on weekdays during our stay, but many people on weekends.
The breakfast is average, and there are many halal foods.
The room facilities are old, but the bathroom area is quite large, and many towels are provided. Free bottled water is available.
There is no food nearby, so it is recommended to have a good dinner in the city center before returning to the hotel.
Magnificent hotel. Very kind and welcoming people. Beautiful views. Clean and comfortable room. Delicious dinner. Everything was perfect. Bosnia is the best, thank you for the lovely room, for your kindness, for assisting us whenever we needed help. We are well-rested and happy thanks to you 🥰
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
Nice hotel. Well located in Sarajevo Old Town. Within walking distance of most of the main attractions. Room was a bit noisy, due to close proximity to the main road and I was unsure if people could look in my window from the road as I was only on the first floor. Room was also a little dark due to the common trend in hotels now to not have a central light in the middle of the room. Breakfast was quite good in the morning with a large selection. Staff were helpful and easy to arrange a taxi to and from the airport.
Neum is the only seaside city in Bosnia and Herzegovina, with a coastline of only 24 kilometers. A large number of domestic and foreign tourists go on vacation by themselves. Due to the large number of rooms and the large number of guests, the parking space is very tight. There is an infinity swimming pool on the top floor of the hotel, which is free for guests to use, and each person is allocated a bracelet, and foreigners are charged. There is also a large swimming pool on the 3rd floor. Level B has direct access to the beach. The rooms are spacious with sea view balconies. There are many kinds of breakfast, very satisfied.
The room is large, the hotel is in a good location, the price is moderate, the breakfast is rich, there are free gym facilities, the overall stay experience is good, and it is recommended for business travel.
For those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia.
Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past.
The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable.
There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful.
For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops.
The observation tower is nearby, the Ottoman city is around 30 minutes on foot.
I would stay again. 👍
The location is good, the room is big, the 1st to 5th floors are the shopping mall, and the guest rooms are above. The breakfast is very rich. I like Mipas Hotel very much. Thank you to the front desk for printing my boarding pass for free.
An episode when I checked out was that the front desk asked me to collect tax, but the Ctrip price when booking included tax. I immediately contacted Ctrip customer service, but the customer service did not speak English and could not communicate directly with the hotel front desk. I did not want to waste time waiting there, so I just Fortunately, I paid 3 euros first, and then Ctrip reimbursed me.
Here are some suggestions: 1. The customer service staff of overseas projects need to master oral English communication skills; 2. Product quotations must be written clearly, and tax cannot be clearly included, as the actual stay will incur new costs!
Amazing
76 reviews
9.5/10
Price from
PHP 7,327
per night
Check Availability
See All Hotels With Parking in Federation of Bosnia and Herzegovina
Recent Reviews for Federation of Bosnia and Herzegovina Hotels
See all
7.7/10
Good
GGuest UserWonderful location and such friendly staff. Willing to accomodate and help in any way. I requested early check-in and they allowed for me to have that after my 25 hour journey. It was really warm in my room and I requested a portable fan and they were so quick in bringing it over.
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
RRonan PatrickWhat a wonderful accommodation in Mostar. Staff really went above and beyond to assist us. The room was large, with a huge TV that I felt bad for not making use of. Good locatiion next to the crooked bridge in Mostar with a nice view from the restaurant at night. Part of the reason we booked this hotel was the high reccommendation of the restaurant and it did not disappoint. The food was exquisite and one of the best meals on our trip. The lamb was especially delicious. Best restaurant and best hotel in Mostar. My only regret is that we didn't spend longer here.
GGuest UserFor those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia.
Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past.
The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable.
There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful.
For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops.
The observation tower is nearby, the Ottoman city is around 30 minutes on foot.
I would stay again. 👍
NNixaFirstly, host Angelo is lovely. He showed us the room upon check in. He said there was an error in what we were quoted through Trip for our Diamond Tier room and we came to an agreement that was reasonable to both parties. However, for the price we paid, we would have expected a TV, wifi that worked in our room, a shower door that was all in one piece, no black mould in the shower, something to address the drain odour, an extra blanket and a comfortable pillow. Unfortunately, these were all small issues that added up to a less than perfect stay. On the plus side, the hotel itself was clean and the view of the town vines from the bedroom was delightful. The room was super warm, very quiet, very spacious, and directly opposite great restaurants, bars, St James church and the Risen Christ statue. Overall, it was a comfortable stay at a reasonable price.
Thanks Angelo.
SShae IslamThe hotel is in the perfect location, scenic and near restaurants, shops etc. It is walking distance to old town and a lot of the sights, like the cable car, the wooden fountain, historical mosques, city hall, eternal flame, museums, markets, etc. The hotel is super clean and the staff are incredibly friendly and knowledgeable. The room itself was huge, bed was very comfortable, bathroom was fantastic, you’re given toiletries and tea, coffee etc. Breakfast each morning was fresh and tasty, buffet style with a variety of juices and coffees/teas, ate so much! Used the sauna which is free and you book sessions with the reception staff. Would definitely recommend this hotel and would stay there again when I visit Sarajevo Bosnia again, loved it! Thank you :-)
GGuest UserWe were in Mostar during the off season and the hotel staff Ms Lela was kind enough to upgrade our room since the room we booked was on the top floor and was very small.
It would be quite difficult to carry a luggage up the stairs as they did not have any elevators and both my husband and I are over 60 yrs old.
The other lady on duty, Ms Elma was also very helpful in helping us to arrange for a taxi in Mostar and transport to Sarajevo.
The location was near the old town..easy access to walk to the old bridge. Near a big supermarket .
I would recommend Sinan Han . They are scheduled for some upgrading works and additional rooms so maybe there would be a elevator installed for easy access to the rooms.
MMichael WaveClean, modern hotel. Nice location, about 10 minutes by foot to the center. Welcoming staff, breakfast was good to start the morning.Overall a wonderful hotel!
AAnonymous UserI really recommend this hotel. The room is very clean and well heated. It is also equipped with air conditioning. It is suitable for multiple people to stay together. The room is very spacious. The kitchen is well equipped with pots and utensils. We stayed in Sarajevo for two nights. It is also convenient to walk to the old town.
TtwchooVery friendly and attentive staff! Location is perfect as well. Very near many of the highlights in Sarajevo. It is in the old town and a 5 minute walk at most from the Latin Bridge and a 10 minute walk from city hall!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.