My stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
Deceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
The hotel is very well located. The facilities are new and the shower is wonderful!
Better than the shower, only the breakfast, we were impressed with the care. You can also have breakfast in the outdoor area, looking out over the sea and catching some sun. There was even a healthy cake option!
At breakfast we were well served by Thiago!
With a stay at Pousada Solar da Praia in Guarapari (Praia do Morro), you'll be within a 5-minute drive of Morro Beach and Raposa Island. This pousada is 0.9 mi (1.4 km) from Onca Beach and 0.9 mi (1.4 km) from Praia do Sul.
This smoke-free pousada features hiking/biking trails nearby.
Satisfy your appetite at the pousada's 16 coffee shops/cafes. A complimentary self-serve breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include laundry facilities and coffee/tea in a common area.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
O hotel continua excelente na totalidade, já é a segunda estadia minha neste hotel.
O que foi inaceitável e causou um grande constrangimento foi a TRIP.COM não enviar os dados corretos da minha reserva e o pagamento antecipado exigido no Site de reservas da TRIP.COM ao Hotel, durante o atendimento a atendente me cobrou o valor referente a estadia e mesmo eu mostrando todos os comprovantes a mim enviados pelo site, não encontrou minha reserva feita pela TRIP.COM e sim uma reserva no BOOK.COM e que a mesma não estava paga, esclarecendo que o pagamento era feito no ato, ao final do check-in.
As atendentes, diante do exposto e vendo minha insatisfação, se prontificarão a solucionar o problema, nos tranquilizando e com muita urbanidade nos permitiram o acesso ao quarto que constava na minha reserva normalmente.
The hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
From the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
Hotel ótimo! Bem aconchegante, cama de casal muito boa, a acústica do quarto é top, um chuveiro com saída de água maravilhosa, hotel é top, recomendo! É a segunda vez que fico hospedado e provavelmente ficarei outras mais. Porém pela excelente infraestrutura do hotel, não achei o café da manhã proporcional a sua infraestrutura, é bom, mas poderia ter mais opções como por exemplo, sucos e pães que são limitados, mas tirando isso tudo perfeito!
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119 reviews
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AAnonymous UserWe recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
GGuest UserI didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
GGuest UserMy stay was for a couple. We arrived in the room and there was a blanket that was basically a single blanket and 2 very low pillows that looked like they could only fit one person. I called to ask for another pillow and they told me they didn't have any more. As a result, I didn't sleep very well.
The service was very good, the hotel was well located and clean. The only thing that left something to be desired was this detail.
GGuest UserHotel ótimo! Bem aconchegante, cama de casal muito boa, a acústica do quarto é top, um chuveiro com saída de água maravilhosa, hotel é top, recomendo! É a segunda vez que fico hospedado e provavelmente ficarei outras mais. Porém pela excelente infraestrutura do hotel, não achei o café da manhã proporcional a sua infraestrutura, é bom, mas poderia ter mais opções como por exemplo, sucos e pães que são limitados, mas tirando isso tudo perfeito!
LLeonardo PirolaThe hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
EEmily PereiraThe hotel is very well located. The facilities are new and the shower is wonderful!
Better than the shower, only the breakfast, we were impressed with the care. You can also have breakfast in the outdoor area, looking out over the sea and catching some sun. There was even a healthy cake option!
At breakfast we were well served by Thiago!
GGuest UserDeceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
GGuest UserFrom the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
GGeni NascimentoAt the time of Checkin in, they did not find my reservation, even if I insisted to pass the booking code I had received, I explained that I had called in the hotel days before to confirm my reservation and the person confirmed.
After about 10 minutes of wait, the responsible person found the reservation.
It was a little big saying that the hotel does not make a telephone reservation confirmation ... Finally, as I had gone on this trip to participate in a competition, I didn't want to bother me with it. I just wanted to come and stay.
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