It's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.
We checked in at night. There were two hotels with the same name in the same location, probably both belonging to the same group. I saw a sign outside one of them indicating the other hotel was for check-in, but during check-in, they kept asking if I had booked three nights. It turned out they hadn't checked the name carefully and gave me a room from someone else. That person had booked a single room, and I only found out after I went to the room and showered that everything was only enough for one person. It turned out the hotel still gave me a room from the other hotel. In the end, I went to the front desk and got an extra towel and pillow, and slept in that room for the night.
Connected directly to the station via a skybridge, with a 7-Eleven downstairs and plenty of food options near the station. The lobby also has a free coffee machine. The room size is relatively large for a Tokyo hotel, and the bathroom is separated into three areas, though the design is a bit strange. Instead of a desk and chair, they've squeezed in a coffee table and two single armchairs.
I stayed here to go to an event at Saitama Super Arena! It was very close and convenient, and there were many convenience stores and places to eat nearby, which was helpful! The hotel was clean and the breakfast was delicious, so I was very satisfied! If I go to Saitama Super Arena again, this hotel will be my only choice!
I booked this hotel just before I left for a trip that was decided suddenly and I didn't do any research, but it was a very clean and comfortable hotel. They even called to confirm my arrival time and the front desk staff were very helpful. I'll come again ٩(^‿^)۶
Right next to Kawagoe Station, the surrounding facilities are complete, you can take a walk after dinner, on the other side is a commercial street, a variety of food and snacks, as well as a shopping mall, local supermarkets have everything
The hotel room was spacious. While the room felt a bit dated, it was spotlessly clean. The location was very convenient with plenty of amenities nearby, and the train station was just a 6-minute walk away. I would definitely stay here again.
Great staffing with great service.
Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking.
Train at this station is not frequent so best to plan ahead.
Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.
I booked this hotel in order to go to My Neighbor Totoro Forest, which was unexpectedly good.
Breakfast is really worth the price. It costs more than 2,900 yen for a separate order. It is recommended that you choose the breakfast.
The breakfast place overlooks Mount Fuji. It is a Japanese-style breakfast, one serving per person. There are many types, rich in nutrients and delicious, delicious!
Also, the hotel has a public hot spring. We went there at night. There were not many people and it was very comfortable.
In short, I felt very surprised. The room was large and there was a small table for drinking tea. There was floor heating under the small table, which was very good.
The only thing that must be picky is that the decoration is a bit old, but the quilt is very clean. I don't think it will affect my praise of him.
As for the geographical location may require self-driving, I don't know that public transportation is inconvenient.
Very Good
13 reviews
8.3/10
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NZD 274
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9.3/10
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GGuest UserA nice newer hotel located around 750 meters from the train station. It is located close to walking streets and some historical sites. It’s more of a business hotel so some of the rules are reflected in their approach. The workers are very nice although not too many English speakers. The lobby is nice and simple and it has many samples only available at specific times I believe 3 pm till midnight. The rooms are very nice, bigger or than my Apa hotels and big tv and comfortable bed. Comes with long hard almost feels like small rocks in pillow. Get a second pillow that is softer in the lobby subject to time restrictions. Lighting is ample and there is desk and chair. Bathroom is one of those deep tubs and spout that provides water to both sink and tub. Nice electric Toto toilet with lots of pressure. My only complaint about bathroom is low water pressure and at times I had not enough very hot water to fill the tub in less than 30 minutes and be warm. The towels are small. Get more towels downstairs at desk.
The room comes with a nice but not decadent buffet breakfast which starts at 6:30 till 8:30 unless you are there on a day it’s open till 9. Dinner is tasty but fairly bland. Everything looks nice but don’t come late because they don’t keep it well stocked near the end of hours. Mainly faux beef items and some grilled fish, funky eggs that change daily and sausage. There is good pastries but they do run low on them. Lots of marinated veggies, miso soup, low protein curries and soups. Coffee tea fruit drinks coke and sparkling water are available during meals and certain times during the check in time until say 6 unless there’s liquor out on weekend. Onsen is small but clean. Not maintained that often and closed from 9 am till 3 pm which is silly. Just clean it for a couple of hours like 2-4 am and leave open during prime time. Get a robe downstairs but don’t wear it nor pajamas to breakfast. No items in onsen so bring your skin products and Tahoe’s from the lobby. No seats for dressing nor drying your hair. No hair products or razors or shaving cream or brushes or combs in onsen. No extra towels so don’t forget yours.
GGuest User4 Senior backpackers in Japan ”stumbled” onto this gem of a Japanese inn next to the Arakawa River. Less than 10 minute walk from the Kami-Nagatoro station and 10 minute walk to Nagatoro Station. We chose location due to proximity to river and start of river boat downstream river ride-sites. We were pleasantly surprised by the hospitality shown throughout our two-day stay. We were late in coming out of the mountains of Gunma prefecture (2 hour plus train ride away) and called the inn to notify and were subsequently told that this was no problem for check-in and supper. Fortunately we made up time lost and got to the inn earlier that expected and enjoyed the serene tree-lined river and men's and women's communal furo (shower/bath also in rooms) with outdoor views before dining. Then...we were overwhelmed by the quality and quantity of the dinner! A real treat to get a 7+ course Japanese meal featuring the specialty vegetables and protein of the region! Upon departure we chose to walk with packs back to Kami-Nagatoro Station, along the river, but the proprietor had the Inn van ready and waiting to take us to the train station. The included breakfast's were also multi-course Japanese style, with regional specialties.
Granted, the hotel is somewhat time-worn, probably seeing its zenith in the 80's and 90's but all the facilities were cleaning, usable and safe. All staff went made a great effort to ensure that we were enjoying the locale and the Inn. This location, in our opinion is much more serene and ”touristy” than the main area surrounding Nagatoro station but is only 10 minutes walking from that action. If opportunity arises, we will return. The Saitama Museum of Natural is just across the street but this large and modern facility was not open on our late arrival and on Monday. We left on Tuesday morning, but wanted to visit this place also.
GGuest UserIt's close to the station, so it's easy to find and I didn't get lost. I was there after an event at Saitama Super Arena, so it was great that it was close to the arena. However, the amenities included lotion and emulsion, so I bought them at a nearby convenience store. It was good that the convenience store was on the second floor, but it would have been better if they had lotion and other items. I'd like to use it again next time.
AAlessia KyouyaBooked this place for a night, and was pleasantly surprise with the facilities and the hospitality given to us from the moment we checked in till when we left.
I love how even just a stay at this place, really made me feel relaxed and somewhat detox from its onsen bath to the breakfast they provided us. We were also given a choice to select 'pillows' each night we were to stay here; and extra amenities for onsen soak as well. On the night of our stay, we were also offered the 'welcome bar'; where we could mix & choose the selections of the alcohol they had set out (but only for a cup). However, the only downside was that there wasn't much to offer when we went there as i think the previous guests had poured most of the alcohol; so when we reached there were only empty bottles and 2 choices left to pick from. It'll be nice if the staff were able to top them up and allow all guests to have an equal choice of selection next time. Nevertheless, I really look forward to staying here again the next time i visit japan.
GGuest UserHighly recommend!
We had 2 rooms, one with a private bath, the other was the special room on the 6th floor. The special room appeared to have the original materials and fixtures, which we appreciate. Everything was maintained very well. If I could suggest one thing, it would be having the carpet replaced in the room, as well as in the public spaces.
Breakfast had a good variety of western and Japanese foods. The fixed course dinner was exceptional, from the presentation to the taste.
One memorable experience for us was the table tennis. Our whole family had such a good time!
Last but not least, the service was top-notch. From the moment we stepped in the hotel, Kitabori was there to welcome us and ensured that we had everything we needed. His professionalism and attention to details truly enhanced our stay! We would definitely stay there again.
GGuest UserThe location was good in front of the station, and there were many taverns and convenience stores and it was comfortable. The room was renovated and new and clean. The bed was Simon and the bed was very comfortable. I was able to spend without any inconvenience. I will make a reservation next time.
GGuest UserGreat staffing with great service.
Able to catch multiple free shuttles from/to Wado-Kuroya station. I just have to make a free call through the Trip.com app to contact the hotel, although the staff speaks little English, we were able to communicate using google translate, make sure to use simple language to make it easier for everyone if you are only English speaking.
Train at this station is not frequent so best to plan ahead.
Only to improve on is i wish we have bigger room for 4 people with the price we were paying. But overall it’s a nice traditional Japanese Ryokan.
RReygiezelAll in all good but check in is so very late 16::00 afternoon then the check out is very early 10:00 in the morning that’s only not good if you are travel along time you need to rest but this is not good to the travelers but they have considerable reason if they finished to clean the room they give you have to check in right away before 4 of the time as the time for check in that’s only the main reason that not accessible ?but it’s recommended also to those want to stay near in station of train and bus , near convinience store and restaurants to eat .
LLinJennyHad a wonderful time here! The staff was super polite and friendly, although be mindful that they don’t speak very much English, so having a translator app on hand was very helpful. The room was spacious, clean, and had all the amenities we needed for a delightful experience. We arrived by train, but the route on foot to the hotel was fairly easy to navigate. The Onsen was the highlight of the place. It was very clean and well maintained. The outdoor bath was incredible. I would definitely come back here if I get the chance to :)
GGuest UserBooked this hotel for overnite stay while on the way to Nikko. The are is quiet at night time. The room is just a standard Japan hotel room, though size is bigger compared to those in Tokyo downtown area. The hotel spa (or onsen) is actually few mins walk away (and need to go up to footbridge to cross the road). We drove to the spa mainly because there is a restaurant that we could have dinner. As we arrived late, we didn't try the onsen there. The spa looks good and staff there is very nice.
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