Our flight arrive early at 8:00a.m so I had called ahead to see if we could check in earlier than the normal 2:00 p.m and i was told to check with the reception upon arrival. To our surprise, we were told that our rooms were ready and check in was a breeze.
The staff were friendly and helpful, the food excellent and the rooms were comfortable. Absolute 5 star from my experience. Will certainly stay there again
I love the hotel, check in process is quick, have big space in the room , they gave us slice of cake every afternoon, as well as arabica gayo coffe powder. The room is clean. The staffs are polite and gave good manner. Breakfast have large varieties of options, but the taste is not so delicious (for me), but for my husband the taste was great. The location is near from every where, near souvenir shops, museum tsunami, Baiturrahman mosque and PLTD apung. Thank you, definitely will come back if i go to banda aceh again
The stay completely refreshed my understanding of hotel services! From the moment I stepped into the lobby, the front desk lady greeted me with a spring breeze smile. When I checked in, I asked if I needed a quiet room, and also handed hot towels and welcome fruits intimately. The room is decorated as warm as home, the bedding is soft, and even the pillows have different heights to choose from.
What touched me most was that the next morning, I accidentally slept over breakfast time, and when I was annoyed, the waiter knocked on the door and sent a packed breakfast, saying, ”Look at you slept late yesterday, specially reserved for you”. When checking out, the bellman helped to send the luggage to the parking lot and reminded me to pay attention to the safety of the return trip.
See the details of the truth, such a service is really reluctant to leave, I will definitely choose here next time!
[Simple and professional style]
This stay experience is excellent, you must give the hotel service a compliment!
Efficiency: The reception desk responds quickly, check-in/check-out is completed within 5 minutes, and the whole process is courteous and thoughtful.
Room quality: The room is clean and tidy, no smell, complete facilities (safe box, humidifier, smart toilet, etc.), bedding and toiletries are of high quality.
Details service: free mineral water and snacks are replenished every day, and the bath towels are also actively asked if they need to be replaced; the curtains will be closed and slippers put in the night service.
Special needs: due to traveling with the elderly, contact the hotel in advance to arrange a low-floor room, and prepare non-slip in advance when arriving
Centrally located hotel with close proximity to several tourist attractions. Also have clean rooms & good spread of breakfast. Hotel workers also provided friendly & efficient services whenever required.
Staff were lovely however the hotel has seen better days. The rooms were noisy and the tap in one of the rooms was making sounds all night making it impossible to sleep. Breakfast also had a lot to be desired. The beds were clean though so passible for one night if no other places are available.
Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
This hotel is really worth it. Location, cleanliness, service is very satisfactory. It's just that our room didn't have a window and it wasn't mentioned in the hotel information. All the popular places are walking distance. Breakfast doesn't have many choices but the food is all delicious
The building has a strong Arabian style and is in a good location. It is 20 minutes drive from the airport. There are many restaurants nearby, and it is close to the attractions of Aceh. There is a buffet dinner in the evening, but it can also be a single point.
It’s chic and modern boutique type hotel.Very helpful front desk staff and securities.The receptionist help me find an airport transfer during wee hour.The security help me with the luggage.And a rooftop cafe.Big shout out to them.
Great
4 reviews
9.2/10
Price from
£15
per night
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8.6/10
Very Good
TTJ95It's a really nice resort. The resort located near City Centre. They also have best view of all resort located at Sumur Tiga. Staffs are also friendly and helpful. 😊
Need to give the raise for the receptionist. They really done a great job to serve all guests.
Note: (Get the Seaview Bungalow or Beachfront Bungalow) If you want to get the best view, you should sacrifice a room without aircond. But if you really want to have aircond room, you should sacrifice that best view.
EEdan1285Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
GGuest UserWe stayed 2 nights at Hotel Ayani and were very satisfied with the stay. The staff was very friendly and accommodating. The room was ok, not that big but it was clean. There was aircon and an electric kettle and it worked. The bathroom was ok with plenty of hot water and a really good shower. The bedding was clean and the bed good. There was wifi and it worked perfectly. The breakfast was a buffet and consisted mostly of local dishes. Unfortunately the hot dishes were cold. The hotel is centrally located in the city. The hotel itself is neat and tidy and we can definitely recommend staying here.
SSallyARCentrally located hotel with close proximity to several tourist attractions. Also have clean rooms & good spread of breakfast. Hotel workers also provided friendly & efficient services whenever required.
NNovita Ayu SinthiaI love the hotel, check in process is quick, have big space in the room , they gave us slice of cake every afternoon, as well as arabica gayo coffe powder. The room is clean. The staffs are polite and gave good manner. Breakfast have large varieties of options, but the taste is not so delicious (for me), but for my husband the taste was great. The location is near from every where, near souvenir shops, museum tsunami, Baiturrahman mosque and PLTD apung. Thank you, definitely will come back if i go to banda aceh again
SSarahStaff were lovely however the hotel has seen better days. The rooms were noisy and the tap in one of the rooms was making sounds all night making it impossible to sleep. Breakfast also had a lot to be desired. The beds were clean though so passible for one night if no other places are available.
AAnonymous UserOur flight arrive early at 8:00a.m so I had called ahead to see if we could check in earlier than the normal 2:00 p.m and i was told to check with the reception upon arrival. To our surprise, we were told that our rooms were ready and check in was a breeze.
The staff were friendly and helpful, the food excellent and the rooms were comfortable. Absolute 5 star from my experience. Will certainly stay there again
GGuest UserThis hotel is really worth it. Location, cleanliness, service is very satisfactory. It's just that our room didn't have a window and it wasn't mentioned in the hotel information. All the popular places are walking distance. Breakfast doesn't have many choices but the food is all delicious
AAnonymous UserBreakfast is not recommended with expensive room prices, it only serves grg rice and grg chicken.... there is no jam on the bread and there are so many guests and I also complained asking for more to be told when it was finished and replaced with sunny side up eggs.. .. Ms position is at 9am but no food available...
I ordered 1 room on Saturday and 2 rooms on Sunday with superir and deluxe types
Automatically in my mind I would still stay in the same room
But after finishing a delicious breakfast, I was told that the room had to be moved upstairs on the grounds that someone had already booked it.
Even though when I checked in there was no previous information...
Note.
First day room number 103
Second day 205 & 206
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