Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
On short notice, I was looking for various accommodations, including business hotels. I chose this one as I only needed a room for the night. The price was very reasonable, and it was excellent.
This is a fantastic, large resort hotel with beautiful views. Although it's an older property, the facilities are very well-maintained and updated. The air conditioning is quiet and comfortable, and the large public bath is excellent. In the afternoon, there's a complimentary happy hour for all guests with a great selection of alcoholic beverages, soft drinks, and snacks. The food is definitely the highlight; even though the restaurant is huge and serves hundreds of people at once, the dishes are still of very high quality and there's a wide variety to choose from. Plus, it's not far from the station and there are many great izakayas nearby.
Facilities: A bit old-fashioned but very clean and well-maintained.
Cleanliness: Very clean, even cleaner than Mitsui.
Environment: Having a balcony is amazing! The air is fresh, the scenery is unbeatable, and taking a walk by the lake during the day is simply blissful.
Service: The staff are mostly Japanese and don't speak English, but check-out was super fast and the shuttle bus was very punctual.
I hope to have the opportunity to return to this hotel again in the future. It has a large room, a balcony, is very quiet with few people, and the environment is exceptionally beautiful.
What surprised us most about this hotel was the amazing breakfast! There was so much variety! It's very close to Hikone station. It seems that it even offers bicycles for (free) use. We thought of going for a short bike ride in the morning but didn't have enough time--needed to get to Kyoto (only an hour away) quickly. This hotel makes an overnight trip to see beautiful Hikone castle very feasible.
It was very clean, had all the amenities, and I especially liked that the basic skincare products for women were DHC products.
There was a wide variety of rice balls for breakfast, and I was very satisfied.
I would like to stay here again if I have the opportunity.
There are not many choices on this side of Lake Biwa, so we came to this one-bed, two-dining restaurant. The food is so-so, but unfortunately there isn't much food nearby. Breakfast is okay. Normal Western breakfast options have no special extras. The most special thing is that there is a large beach outside the hotel. I was going to see the sunrise, but the weather was bad and I was a little disappointed. Overall it was neat and comfortable.
Gosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
Room is clean and room is large. Room facilities is enough for a traveler. But the breakfast has a few choice and does not taste good, just fair. Too crowd in the lobby at about 6:30 am breakfast time and have to queue up for a long time to get a breakfast
This hotel is surprisingly child-friendly. Children are given a gachapon and a welcome drink upon check-in. But the most comfortable thing is the bed and pillows, which can be adjusted for height and firmness. The bed was just the right firmness! The bread breakfast was a pleasant surprise.
Great
84 reviews
9.2/10
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9,3/10
Great
This is my second time, I took my daughter to their open air onsen room and she loves it!! I really enjoyed the time with her in the quiet place so we could truly relax together!!
Room is very spacious, comes with 2 sets of facial acre products both for man and woman There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation Food are delicious and nicely decorated Every day it comes with some free local snacks like financiers and biscuits One incident that didn't quite went well is early morning after breakfast As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it. Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction Overall, a nice stay amid a slight mark on the service rendered
Very nice and comfort hot spring hotel, quite big and have scale hotel. And not many people when I did the public outdoor hot spring, seems like my private one. However, if next time I book correctly the hotel room, I can enjoy my real private hot spring in my room😉
The best hotel in this trip. The room is really large in size and tidy with different amenities provided. Got very nice hair dryer from refa. My family enjoyed the stay here. Very nice scenery, right next to the biggest lake in japan. Definitely recommended.
very warming services from the front desk staff to the waitress inside the hotel they took good care of my bike and then delivered an excellent service during the dinner. the old lady took initiative to introduce me each dish. very nice she was indeed. the location of the hotel is great. even i didnt get a room with nice view but i still could see the hikone castle from the drink lounge and osen. so amazing view. the last thing is the food! the dinner is so nice
I recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
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