A beautiful resort by the beach… best place to catch the sunrise (that’s main intent of trip there). If you want to just sit down and soak in the sun and sea… this is the place.. You can find local food and snacks next door at Teluk Cempedak if you want to eat local priced food (but still not as cheap as at other places).
I stayed at this hotel for 4 days, from 18 June to 21 June 2026.
The hotel’s location is excellent and very convenient with easy access to many nearby attractions, restaurants and amenities.
One area for improvement is the parking facilities. The parking instructions could be made clearer as some guests may accidentally park in the residents’ designated parking area. Additional signage or clearer guidance during check-in would be helpful.
The breakfast offers a good variety of choices, and the food tastes good. I would recommend including and promoting more local food selections to enhance the dining experience for guests.
During peak breakfast hours, there seemed to be a shortage of staff to clear used plates and tables. On a few occasions, my family had to help move the plates ourselves. Increasing manpower during busy periods would improve the overall dining experience.
Overall, the staff were friendly, helpful and attentive throughout our stay. Their hospitality made us feel welcome and contributed positively to our experience. Despite the minor areas for improvement, we had a pleasant stay and would consider returning in the future.
This is our first time staying at this hotel and dare I say, it was one of the best 5-star hotels I’ve been in. Will definitely, definitely come again. Everything and everyone were wonderful. The room was so squeaky clean and no speck of dusts anywhere. The bathroom’s design was top notch I love every inch of it. And the room had carpet-floor which made it easier and less painful for my baby to crawl around. The view was to die for. Very secluded and private and calm. Okay now the breakfast, heads off to the chef, the foods were amazing. I think this hotel has been here for quite a while now but they had managed to maintain and made it look like brand new. Two things I wanna suggest a bit, maybe can provide a prayer mat for the muslims or the front desk maybe should ask first whether we need any prayer mats, that would’ve been nice. One other thing, during breakfast, maybe can make sure the utensils are more accessible rather than upon request cause each table was provided with limited number of spoons and forks. But yeah other than that, everything was perfect from the beginning till the end. Huge thanks to Mark as well cause he did a wonderful job assisting us to our room and everything. Kudos to every staffs here, they were so nice and helpful. Oh yeah almost forgot about the welcome drinks, they were absolute perfect thank you so much. Will come again and again. Best hotel here.
Plenty of parking. The yellow marked parking spots are for hotel guests, available in front, on the side, and at the back. The TV is great, I love it. Water pressure is good. Aircon is cold. Pillows are a bit hard. Ironing facilities are outside. There's a Coway water dispenser. Excellent. Would definitely repeat my stay.
Pro:
1. Situated right in the city center next to East Coast Mall.
2. Spacious Rooms: Modern, clean rooms featuring exceptionally comfortable bedding and great city views
3. Excellent Facilities: Features a large outdoor swimming pool and a well-equipped gym.
Con:
1. Peak Hours: Check-out and elevator wait times can be long during weekends.
Overall : Recommended, value for money, convenient and comfortable stay.
From booking on Trip.com to check-in, everything was incredibly easy, and the price was excellent value for my stay this time. The hotel was very satisfying, and breakfast was delicious. I will definitely come here again, booking through Trip.com.
TFantastic Family Escape – Kids Loved the Pool & Beach!
Rating: 4.5/5
We had an absolute blast at Swiss-Garden Kuantan! If you’re looking for a family getaway that keeps the kids entertained, this is the spot.
The Highlights:
Kid-Approved: The pool area with the slide was a massive hit—my kids (3, 9, & 11) couldn't get enough of it.
Beachside Bliss: The location is perfect, with easy access to a beautiful, clean beach that we really enjoyed.
Nightly Entertainment: The fire show for hotel guests was a fantastic surprise and a great way to end the day.
Top-Tier Service: A huge shoutout to the staff—they were incredibly friendly and helpful throughout our entire stay.
Breakfast Win: The breakfast spread was seriously good!
Pro-Tip for Guests:
The breakfast buffet gets very busy during peak hours, and you might have to wait for a table. My advice: plan your timing to head down a bit earlier to beat the rush and secure your spot comfortably.
This was my second stay at the resort, and once again, I had a great experience. The location is excellent, with beautiful surroundings, and the staff were friendly and very helpful throughout our stay.
The resort has two restaurants, although the Thai restaurant was closed during our visit. The Jetty Paya restaurant is just outside the main gate and can be easily reached by buggy. The Sarang Seafood restaurant is about 2 km from the resort, and a return taxi fare is around RM50.
Snorkeling trips to Coral Island, Renggis Island, and the marine park, as well as taxi services for going to restaurants, can all be organized through the hotel. You can also visit the marine park by taxi (suitable if traveling with senior citizens), which costs around RM100–150. Activities within the resort includes a game zone for kids, gym, pool table (4RM per game), bicycling, and kayaking. We appreciated the complimentary 1-hour bicycle ride provided by the staff.
Breakfast was decent, but it would be even better with a wider variety of options. The room includes all the necessary amenities, but could be more modernized to better match the overall resort experience. The resort provided a complimentary minibar in two of the three rooms we booked, which was a nice added touch.
Overall, it was another enjoyable stay, and I would definitely consider coming back again.
The staff during check in was nice. We request for baby court and it sent asap, the room was good, clean and big. Love the view from our room. Breakfast was so good, because its Raya Haji they served rendang ayam and lemang. Super delicious! We hang out at the cafe, the food was delicious. Surrounding was good, comfortable for those who have kids and baby. My daughter supper happy with the pool and the private beach. Definitely will come back!
⭐⭐⭐⭐⭐ Exceptional location and wonderfully clean! My family had a fantastic stay at 1001 nights hotel. The location is absolutely perfect—very nice surroundings and easy to get around. Even visiting in June, the weather here was beautifully cool and refreshing, making it the perfect escape. Most importantly, the hotel is incredibly clean and well-maintained. The rooms were spotless and comfortable. Highly recommended!
Very Good
426 reviews
8.2/10
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GGuest UserStaff are extremely friendly, the place was a really relaxing and beautiful getaway. Although the beach was not sandy as it was filled with dead corals, snorkeling around the area was quite beautiful. The transport to the resort is also very convenient as they provide rides from the main village.
FFarahbaini MohamadGreat beachfront and pool—my kids absolutely loved it! We’ll definitely be coming back again soon. The only downside was the buffet breakfast, which felt quite basic and not very tasty. Other than that, everything else was excellent. I’d suggest grab-ing food from outside instead, as there are plenty of eateries nearby.
GGuest UserABC Beach. We stayed in May 2026 with my wife and son (15 years old). Everything was great: a spacious room with daily cleaning, a roomy bathroom, comfortable mattresses, a fridge, and a wardrobe. There were absolutely no inconveniences. The front desk staff was polite and patient.
Further details: snorkeling is available directly opposite the hotel and a 3-5 minute walk to the right. Overall, this hotel is great for divers – there are dive centers nearby. We didn't see any other Russians during our trip. If you're looking for a relaxing beach vacation, head to Juara (a beach on the other side of the island). You can book excursions for an average price of 130-150 Ringgit per person. Kayaks are available for rent. You can also rent a bicycle or a motorbike and go to Tekek (where you'll find tropical fruits). Food is available to the right of the reception if you're facing it (see photos). The price per person is 15-20 Ringgit. To the left, there's a cafe with a breakfast buffet... don't even bother trying that for 25 Ringgit! Tioman is a beautiful island, incomparable to Langkawi... fewer tourists, no hustle and bustle. If you want to find your Zen, this is the place to be!!!
NNoringThe staff during check in was nice. We request for baby court and it sent asap, the room was good, clean and big. Love the view from our room. Breakfast was so good, because its Raya Haji they served rendang ayam and lemang. Super delicious! We hang out at the cafe, the food was delicious. Surrounding was good, comfortable for those who have kids and baby. My daughter supper happy with the pool and the private beach. Definitely will come back!
GGuest User⭐⭐⭐⭐⭐ Exceptional location and wonderfully clean! My family had a fantastic stay at 1001 nights hotel. The location is absolutely perfect—very nice surroundings and easy to get around. Even visiting in June, the weather here was beautifully cool and refreshing, making it the perfect escape. Most importantly, the hotel is incredibly clean and well-maintained. The rooms were spotless and comfortable. Highly recommended!
GGuest UserTFantastic Family Escape – Kids Loved the Pool & Beach!
Rating: 4.5/5
We had an absolute blast at Swiss-Garden Kuantan! If you’re looking for a family getaway that keeps the kids entertained, this is the spot.
The Highlights:
Kid-Approved: The pool area with the slide was a massive hit—my kids (3, 9, & 11) couldn't get enough of it.
Beachside Bliss: The location is perfect, with easy access to a beautiful, clean beach that we really enjoyed.
Nightly Entertainment: The fire show for hotel guests was a fantastic surprise and a great way to end the day.
Top-Tier Service: A huge shoutout to the staff—they were incredibly friendly and helpful throughout our entire stay.
Breakfast Win: The breakfast spread was seriously good!
Pro-Tip for Guests:
The breakfast buffet gets very busy during peak hours, and you might have to wait for a table. My advice: plan your timing to head down a bit earlier to beat the rush and secure your spot comfortably.
GGuest UserThis is considered the best hotel in Genting. Upon check-in, they give you a small bear and some snacks. The bottled water is quite small, but you can ask the front desk for more, and they'll bring a good amount all at once.
GGuest UserThe service is great and the food is good. The houses feel a bit aged, but you come here for the nature resort and the location for that is excellent!
HHels11The cats are very cute and friendly. Good location, crystal clear water right in front, comfortable rooms ( we stayed in a ”comfy cottage” ) with good aircon, however the service, breakfast and the atmosphere must be improved to match the big price tag!!
The breakfast is poor, it’s a buffet with about 5 options, but every one of them is deep fried / ultra processed food, and with vegetarian option being an omelette (which is ok) and not much else. A serving of single type of fruit is available but it’s scarcely topped up and as everyone is desperate to get something fresh, it runs out quick. The hygiene around breakfast needs to be improved with glasses, plates and cutlery needing extra attention. Coffee and tea are over brewed and topped up hot water rather then fresh jugs being made. No fresh juice but flavoured sugar syrup. The breakfast put us off trying the food they offer in the evening.
From the early afternoon till 10:30/11pm, repetitive base music, completely ruining the vibe of the place. We asked the reception on two separate days to turn it down which they did quickly, but the next day the music was back. This really is a shame as the main thing to do here is just relax by the water, alas it’s not meant to be.
We informed the reception that our ferry leaves at 7am from the pier back to the mainland, they offered to bring our bags over at 6:50AM. At 6:55AM, we walked to the pier with the bags ourselves for the fear of missing the ferry as no one was around to take us. Again, frustrating.
We stayed 5 nights and it’s a shame as the place has a lot of potential and these things are so easy to fix but without addressing the issues above the cost is really not justified.
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