Hotels With Parking in Qinghai, China

It's small but cozy, the facilities and environment are good, and the service is very humane. The room overlooks Qinghai Lake, and the view on the roof is wider, so you need a telephoto lens to take pictures.

It was my first time staying here. I saw good reviews online and decided to try it out. It was worth the trip. The service from the front desk sister was very good and enthusiastic. She responded to every request and answered the phone promptly. I have to give her a thumbs up. The room was spacious and bright, the bed was soft and comfortable, and it was very quiet. The fountain at the entrance of the hotel was also a plus!

Great hotel with good views of downtown Xining. Close to shopping, restaurants, and a nice river park walk. Staff was friendly and accommodating. Not much English is spoken but they go out of their way to help!

Again I can just say I was generally super happy as the Staff was very helpful. Nevertheless the sanitary facilities could be a bit nicer, e.g a sitting toilet

Reception were not well trained . Upon check in day one a deposit was collected and on the same day night they made a call to inform we did not pay the hotel charges and later explained it was reception lapsed that they did not collect upon check in even it states pay at property . 2) chambermaid was brazen to wash our socks without permission and after breakfast we were shocked to see our socks as wet. What if we only have a pair of socks for tourist stay ? 3) after check out multiple phone calls was made to our mobile and was told item teaspoon was missing in the room. And if they cannot find it they will raise a charge on our credit card ??? We called back 5 times to ask n follow-up and wasted 30 Mins of our morning to ask if item was found . We even informed it was on the basin area. Wrong procedure as in general all check out reception staff would contact chambermaid to ask if minibar and items were intact before letting the guest check out . The reception lady were having an aloft attitude and said we could go and we even have to ask for car parking coupon and were directed to fill in the form . This make us beg for service instead and please train your staff to check the items before check out and not making irritating calls and that spoil our rest of the day with 5 international calls made to assist them for a teaspoon costs of CNY20!!! Disgusting service . Please train your staff !!!

Good locale. Service staff excellent! Breakfast spread worth the value. Hotel changes their menu and not repeat all the same items. However they should look into the coffee bean maker as it was really slow to churn out a good cup of coffee! Could be that the piping needs to be checked or even cleaned out!? Overall, it was a good experience. Hallway to the rooms lighting uses sensor, which perhaps need to be adjusted, as it requires heavy stomping of the feet to light up. Thanks!

The room is clean and spacious. The buffet breakfast is good with more variety of food but coffee machine is not in working condition on the day of visit. Take long time to get the lift from car park to upper floor. Overall is good.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

We stayed here twice, between different train journeys. Both times we had an excellent and comfortable stay. This time, the staff helped us when I had questions about laundry (and gave me extra hangers for my room), directed us to a woman who could mend my torn pants, answered the many other questions we had and also gave us a late checkout so we could repack our bags before an overnight train journey. Convenient location, clean and comfortable room, excellent staff. Great value for money.

The girl who checked us in was a godsend. We arrived on a particularly freezing evening! She took the initiative to upgrade us to a room facing the inner courtyard as it was warmer. The location is perfect, right next to the railway station with a few restaurants next door for dinner. Take a short stroll across the river and it's the herb wholesale market with plenty of breakfast options around. It's a bit dated but it's good for transit. The spectacled girl at reception in the morning was horrible though. Bad attitude!