Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem.
But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.
Not bad, stayed several times and overall was quite satisfied. Convenient, clean and comfortable hotel. The main thing is that the price is not too high, and business trips and tourism are acceptable.
Everything was great! Great costumer service! Great breakfast! Clean & nice rooms! Would definitely recommend & stay again soon! Thank you Trip.com for the great recommendation!
The bed was comfortable but it was hard to sleep with all the noise. Between kids yelling, dogs barking and doors slamming. The hot breakfest was ok. The coffee was always out after breakfast. Parking is bad. I will not be staying at this hotel again.
The room facilities are very good, very good, quite comfortable, I may continue to stay here next time, it is the best place to visit Beijing subway, very good. We feel that the hotel is a good place to stay
Hotel near Nashville Broadway,Nashville16.7% of visitors choose this area
DDarren2023.07.06
The room that I booked was not what I received upon checking in. I had paid for 2 queen sized beds but gotten 1 queen and a sofa bed. Front desk informed me that they were out of 2 queen beds and sometimes third party apps uploads incorrect information. Service recovery was not the best. Credits were offers but that does not reflect the price differences between the two types of room. Not to mention that decision was made purely for the fact that I was promised 2 queen beds. Overall, hotel was okay, just not what I had in mind.
GGuest UserThe workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.
GGuest UserHotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.
GGuest UserSo I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
LLoreeann32Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
GGuest User'Superfirstly', this La Quintas has the most amazing staff; above and beyond assistance, friendly, welcoming, kind and I mean EVERY staff member we encountered from desk to behind the scenes who we passed in the elevator, arriving at work, EVERYONE!!! deep appreciation to staff members, Diamond who literally 'concierged' us in, and was in charge of our floor and, Kumani who lent us an umbrella, Tracy who was so kind when he came to attend to the TV that was in fact working, the Check in staff on the afternoon of the 27th July who gave great advice and the staff member who brought us additional toiletries we required. (edit) one super comfortable pillow out of the 3 on each bed and a firm, comfortable mattress - perfect for us.
Firstly, it was practically, fantastically 10 minutes' walk into Downtown via the John Seigenthaler Pedestrian Bridge for sights over the Cumberland River of Downtown and the Nissan Stadium. It's been modernised compared to La Quintas elsewhere, but do not order the Onion Rings at the bar (horrid)! the 'dry rubbed wings' were great! Otherwise, the bar and seating/lounge area is welcoming, but I never tried the breakfast.
The car park was easily accessible and one of the best prices in the area. All in all, our experience at La Quintas in Nashville, Stadium contributed positively to our overall fantastic short stay and hopefully, building works (no noise) across the way will be complete when we stay again in the future.
RReedPWe have stayed here multiple times in the past 5-10 years, so we *thought* we knew what we were going to get.
It's summer in Nashville, so I'm somewhat ok looking the other way with the building and room feeling humid. The room as a whole was fine; comfortable bed, fridge, microwave, fairly comfy chair & ottoman. The minor things are just confusing and concerning that this once Awesome hotel is trending down.
🚪the key card on the door was busted! Sliding in the card was the MOST FINICKY OF ALL TIME, giving us problems. One time the key card slid all the way in, eating the card. Maintenance came to retrieve the card. No fix was made, we were just told to be careful.
🪟 The sunshades behind the window curtain was janky AF, the left side was down but wouldn't move (the cord had been removed and tucked at the top). All while the right was up without a way to get it down, except to pull it. But when I did that, I realized why they had it up and the electric motor turned off... It didn't go all the way down and was shredded. 💧The sink is backwards, hot water to the right & cool to the left. 🌡️ The thermostat was broken. While the room was kept cool, it was uncomfortably cool with it being humid. It was humid enough that the furniture had a tacky feel to it.
Did the room work for us, yes. Were all the small things adding up make us consider that our next trip will be booked elsewhere, also yes.
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