We had a wonderful stay and would absolutely return. From the moment we arrived, the valet service was IMPECCABLE and set the tone for the visit. What really stood out was how the hotel went above and beyond for us. I simply mentioned that we chose this hotel to celebrate both a birthday and an anniversary, and the team thoughtfully organized and decorated the room for the occasion. It was such a special touch and truly made our celebration memorable. Our request for a quiet room was also acknowledged and honored, which we really appreciated. The room was clean, the amenities were great, and every request we made during our stay was accommodated promptly. Caroline at check-in was excellent and provided all the information we needed, which made the arrival process smooth and welcoming. Mina assisted us at checkout. During our interaction with the front desk, we felt the customer service could have been more personal and a bit more engaged in assisting guests. Overall, it was a fantastic experience thanks to the attention to detail and the effort the hotel made to make our stay special. We will definitely be back.
