Great reception staff. Polite. Professional. Friendly. Helpful.
Wow what a twin room it was. Almost like a suite. Separate area with kettle n coffee/tea facilities.
Very comfortable beds. Cosy duvet. Large bedroom with 2 good sized beds. 2 easy chairs. Tv. Plenty storage space. Drawers. Wardrobe. Ironing board. Iron. Hairdryer. Very quiet floor. No doors banging. Great selection at breakfast. Lots cereals. Fruit. Yoghurt. Fruit juices. Continental selection as well as English fried selection. Bread to toast or fresh bread. Would most definitely stay again.
Great location easy to get to, staff were friendly, only thing for improvement was the restaurant. Staff not attentive enough, and could constantly here the manager giving the staff a hard time, when he did nothing but lean up against the till
The hotel room was very clean, the area was large and the sofa was very comfortable. The price is relatively cheap. The cold part of the breakfast is self-service, the hot part is the spot, and the kitchen is immediately delivered.
Very clean and basic amenities. For one night, you won't need much else. Next to service station and also hotel reception has toiletries and refreshments to purchase. Sink is outside bathroom. Tea coffee and hairdryer provided. Good space for storage and clothes. Good wardrobe. However room can become stuffy at night.
I booked a room with breakfast included, but when I arrived, I found out it was a room without breakfast. I had to pay extra for breakfast🥲 I highly recommend booking this hotel without breakfast and paying on site. The staff were friendly and the breakfast was delicious!!
Pros, good breakfast, good gym, plenty of parking.
Cons. Someone had puked in the sink and blocked it which I found out when entering the room, this was resolved, but not cleaned particularly well or disinfected and not offered another room. Rooms are a little old and dated, doors are paper thin, can hear a pin drop in the corridor. Don’t get the room next to the ‘managers office’ , you can hear them all the time clearly
This is such a lovely resort. The estate is simply magnificent and the service was excellent throughout our stay.
The room (especially the toilet) was a little bit dated but there was absolutely nothing wrong with it.
We got to dine at the main restaurant and the food quality was excellent. Breakfast and lunch were equally impressive with plenty of options for the kids.
As for amenities, we got to use the indoor pool and spa and they were both nice and clean.
The building was surrounded by impressive gardens and golf course so you will always get a good view just looking out of the windows.
The hotel is surrounded by historic market towns which are always worth visiting.
I would definitely come back again as I enjoyed the place so much.
Lady on reception was AMAZING. She was super chatty and even walked me to the room. Room was comfy and good shower. Was a little noisy as the radiator keep filling up with a hissing sound all night but it was more white noise and I slept through it. Very easy to find and to park. Nice bar area. Would stay again
90 reviews
7.5/10
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7.9/10
Good
Being away from the city, we spent a lot of money on transportation. But the environment was good
GGuest UserVery lovely apartment, clean and cosy. Accessing the flat on the first day was like a treasure hunt 😄. Nice location too. Heating can be improved.
GGuest UserWe arrived late at the hotel but there was still plenty of parking. It is in a nice secluded area so you’ve no noise from surrounding area. We were checked in with warm welcome. The room was nice, curtains could’ve been upgraded as they had holes in and some had fallen off the rings on the rail. Our last day we decided to have breakfast which was a nice little spread and good choice of hot breakfast items, yogurt and pastries too which were all very nice! Would recommend the stay again to anyone wanting to visit!
GGuest UserWe (family of 5) stayed in the family room as we had an early flight from Stansted in the morning. We emailed Julie with our arrival time and she had everything prepared for us including an additional camping bed in the room. We were greeted warmly and showed around our and the breakfast room. Julie even went as far to place boy/girl napkins on the table for us which was very sweet. The room itself was lovely - large enough for 5 of us and our luggage. Beds were comfy and we had good hot water and biscuits/hot drinks. The location is perfect for Stansted, it took us less than ten minutes to get to the Mid Stay car park but note that if you're in the Long Stay it's a longer journey. Another advantage is that they will let you park your car on-site for a small fee, and you can then taxi to and from the airport which is only a few minutes (we will definitely do this next time as it's considerably cheaper than the airport car parks). Breakfast was amazing - since we left early we weren't that hungry but they had a huge variety of cereals, bread/crumpets, yoghurts, drinks, cereal bars, cheese, fruit ... the list goes on. Price was also very affordable especially for larger families as we could book a single room vs. having to book two (most places are max. occupancy of four). Many thanks and hope to see you soon!
I was there for business. The room was clean and tidy and spacious. I enjoyed the breakfast very much as there were a wide range of foods. Definitely will stay here again. highly recommended!
The accessible room met our needs perfectly. It's located on the ground floor and down a corridor, but all the accessibility aids were in good condition.
Great location for travelling from Stansted airport. Parking was free (book with the hotel directly rather than through a travel agent to secure free parking). Check in and check out was fast and easy. We didn’t use the restaurant but used the bar- prices were reasonable for an airport hotel at a service station. Hotel offers food though we went into the services to eat. Rooms are clean and equipped with tea and coffee facilities.
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