Thank you for the excellent services during our stay at the hotel. The hotel’s location is convenient, as it’s just a 15-minute walk from Masjid Nabawi. The rooms were clean and well-maintained, and the staff was friendly and polite.
The staff here are absolutely amazing. They go above and beyond to help and even preempt their actions and go the extra mile.
The hotel itself is directly next to Masjid Al Ghamamah, and a very short walk from the gate of Masjid An Nabawi. There are convenience stores, standard shops for souvenirs and food all within a two minute walk from the hotel door.
The only issue I would say is if you have a pram (stroller) or wheelchair, the ground floor only has an escalator to the mezzanine floor, no elevator is available. If that’s a concern you may want to consider another option, otherwise this is great and I highly recommend it.
⭐⭐⭐⭐⭐ 5/5 – Memorable and Fun Stay!
Stayed at Emaar Taiba Hotel in Madinah for one night and had a great experience overall. The room was clean, comfortable, and very close to the Masjid e Nabawi – super convenient! But the real highlight was the night receptionist 😄 At first, he totally scared me by saying there was no reservation under my name and made me wait for around 30 minutes. Then he said I needed to pay again (even though I had already paid online)… and suddenly burst into laughter! 😂 He was just joking the whole time – such a funny guy! Definitely a stay I won’t forget. Highly recommend this hotel for both the comfort and the laughs!
We got a room we wanted, near to the elevator. Room is nice, no particular view, just inner walls of the hotel. Room is quite small, with big bathroom. Pretty good and we love our stay.
The staff were fantastic, especially Ferdous, Shanto and Arif were first class service minded and catered to all requests. Wonderful hotel & fantastic service. If we visit Madinah again we will definitely stay here again.
Overall, it was a decent stay. However, the check-in process was frustrating and unprofessional. I had booked two rooms under two different names, but the receptionist only checked for one name and refused to verify the other. This lack of basic customer service forced us to contact Trip.com customer support, and the issue took nearly an hour to resolve — all while I was waiting with my infant and my mother in a wheelchair. This was a highly disappointing experience. Most of the staff were unhelpful and lacked courtesy.
We booked an executive king room with full Nabawi Mosque view and were granted accordingly plus the access to Executive Lounge on 14th floor. We have paid full, a year in advance. It was our second stay in Movenpick during Ramadan. We were in this hotel for 18 days in 2024. This year, we stayed for 8 days.
The executive lounge proviided light snacks for Iftar from Magrib to Isyak. The light snacks are also provided after terawih prayers until 2 am..Our room is spacious and very comfortable. We love our stay so much. If one area need to be improved, we suggest better food to be served during Sahoor. We found that everytime fish and prawn were served, the smell of the seafood is still obvious. Please wash them properly and InshaAllah, the food will smell and taste better. Secondly, the rice briyani or similar when served, only bones are left, as if the rice is a leftover from Iftar food. Apart from the food, the rest is excellent, hotel reception access is direct to main road, great for DIY travellers to get taxi/ Uber, many lifts and Bin Dawood supermarket is right below and within the hotel building. Thank you for all the hospitality..Regards.
Stayed in this hotel for 5 nights in Jan 2025, enjoyed the stay, 2 minute walk from Masjid Al Nabawi. Hotel provided amenities including cotton buds, dental kit, shaving kit, coffee, tea and water. They also provided hair dryer & electric kettle. Clean hotel and staff are attentive and helpful.
The room was small compared to the other rooms I booked through another booking engine.
The toiletries were different too.
The front desk were incompetent.
The housekeeping and bellmen were good.
I stayed at Pullman ZamZam Madinah with my wife and daughter during early April 2025. Overall, we had a pleasant experience. The room was a good size and well-suited to our needs, with four beds for the three of us—very comfortable and spacious.
The hotel is in an excellent location, especially for men, as it is very close to the entrance of Masjid Nabawi leading to the old mosque, Prophet Muhammad's (ﷺ) grave, and Rawdah. This made it very convenient for prayers and visits.
However, the women’s entrance to the masjid is a bit farther away. Thankfully, the hotel provides a shuttle service specifically for women to help with this, which is a thoughtful and appreciated gesture.
Service was generally good, and the staff were courteous. Would definitely consider staying here again for the convenience and comfort.
Very Good
328 reviews
8.9/10
Price from
MOP 993
per night
Check Availability
See All Hotels With Wifi in Al Madinah
Recent Reviews for Al Madinah Hotels
See all
9.0/10
Great
GGuest UserHotel was great, proximity to Haram is fantastic. I ordered room service twice and meals were excellent both times. However, I never got help with my luggage checking in and checking out. The bell boys literally just stood there and watched me struggle? That was the only weird thing
MMaodaniangThis place is really amazing!
Facilities: I ate at both restaurants, the prices are normal European and American levels, and they are quite delicious! Breakfast is free to order, full~ The room has everything you want, they will order some fragrance, turn down the night bed, and the big bathtub in the room is very comfortable~
Hygiene: Great, completely clean
Environment: It is really beautiful, the designer has done a great job to give us such a great experience. Take the shuttle bus to shuttle through the entire huge park, every blade of grass and every tree should be maintained, the taste is very online!
Service: The service of a five-star hotel, you can also make an appointment for stargazing, etc. We did a spa, which was very deep, and also listened to which parts need to be strengthened
Swimming pool: I went to both indoor and outdoor. There is a swimming pool in the 320 activity room, which can be shallowly photographed. The outdoor one is really beautiful! I stayed there for a long time despite the sun, and I could also order drinks and they would be delivered~
Location: It is very close to the concert hall, and we can still see it from our room. Later, we went to the concert hall for dinner. You can go! Recommended!
It’s a full package overall, an experience you definitely can’t miss at AlUla!
GGuest UserI’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel
Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old
On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor
Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay
RrocktheworldBest of the best! Super clean room and extremely comfortable. Feels like home. Superb Location just next to the main gate of Masjidil Nabawi. Buffet breakfast was great and plenty of choices. Highly recommended
GGuest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
MMohamed AzmiI stayed at Pullman ZamZam Madinah with my wife and daughter during early April 2025. Overall, we had a pleasant experience. The room was a good size and well-suited to our needs, with four beds for the three of us—very comfortable and spacious.
The hotel is in an excellent location, especially for men, as it is very close to the entrance of Masjid Nabawi leading to the old mosque, Prophet Muhammad's (ﷺ) grave, and Rawdah. This made it very convenient for prayers and visits.
However, the women’s entrance to the masjid is a bit farther away. Thankfully, the hotel provides a shuttle service specifically for women to help with this, which is a thoughtful and appreciated gesture.
Service was generally good, and the staff were courteous. Would definitely consider staying here again for the convenience and comfort.
FFAISAL AMIRThis hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way.
The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls.
Prices were reasonable and the staff was friendly and communication is great
No USB charging ports provided anywhere including lounge or bedrooms.
No towels or any cleaning supplies provided to keep this little apartment clean.
Bathroom floors were extremely slippery to the level I would call dangerous.
Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment.
But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices.
I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.
SShehnaz KhalidWhile the location of the hotel is excellent and convenient, there are several areas that need improvement to enhance guest experience.
Firstly, allocating 4 beds in a room meant for 3 guests does not make practical sense. The beds are placed too close to each other, leaving barely any space to move around. This makes the room feel cramped and uncomfortable.
The cleanliness of the room was average, especially in the washroom. Specifically, in Room 529, the toilet seat appeared very old and partially broken, which is unacceptable for a property aiming for high guest satisfaction.
Another major issue is the elevator. Getting into the lift is often a challenge, particularly for guests who are not familiar with the system. Having a lift attendant or staff to assist and monitor the lift usage would make things much easier, especially for guests from different regions who may face language barriers.
The hotel has great potential due to its excellent location, but addressing these concerns is essential to attract more guests and earn better ratings.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.