MashaAllah, TabarakAllah – I had a wonderful stay at this hotel.
The place is beautiful and very quiet, and the cleanliness is outstanding – everything was spotless.
I would especially like to thank the front desk staff member, Mr. Abdulrahman Hajili, for his exceptional professionalism and respectful attitude. He was truly courteous and helpful throughout my stay.
Thank you for such a pleasant experience – I look forward to staying here again, InshaAllah…
The soundproofing is poor. This is the first hotel I've ever encountered where you have to book a time for housekeeping, and even then, the cleanliness is just average.
Cleanliness: Average
Facilities: A bit old, and the shower area leaks a little.
Service: They offer a shuttle to the Grand Mosque, but other services are genuinely subpar.
Run and book this hotel. I was worried to book this since it’s my first time in Madinah, but my oh my where can I start. I honestly can’t say enough about our window view, the Amazing customer service, their tasty breakfast and their friendly staff. This for sure will be my go to place in Madinah :) thank you!
Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately.
🌟🌟🌟🌟🌟
An absolutely wonderful stay! The location is unbeatable – just a minute’s walk to the Haram. The hotel is spotless, always smells fresh, and the staff at reception and housekeeping are extremely professional, humble, and welcoming.
Rooms are perfectly sized, with cozy beds, excellent bathrooms, and great amenities. I loved the complimentary Nespresso machine with unlimited pods, free drinks, and the fruit/snack basket delivered every other day.
Breakfast was excellent, with a wide variety of dishes and an impressive selection of teas and coffees. The hotel also has a beautiful prayer area.
For families, this hotel is perfect – it has a kids’ nursery and play area with a nanny’s supervision, so parents can relax while children are entertained in a safe environment.
One of the best hotels in Madinah – highly recommended for both families and solo travelers.
A strategic location close to the women’s prayer area. Delicious breakfast with a wide variety of choices. Helpful staff and conveniently located near all essential amenities.
Due to construction diffcult to find the road going there,anyway ************* finally found the way.
Room is neat and tidy
20 mins to masjid nabawi by walking
Location not so far from haram.. a lot of local youngster hangouts with friends to drink a coffee here.. I saw many girls hair free here some of them driving and they having a short hair too.. modern Arabian
Good
69 reviews
7.6/10
Price from
CAD 98
per night
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9.0/10
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AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
Lli.ohaoThe hotel's location is a definite highlight, absolutely stunning. However, it's crucial to arrange transportation with the hotel in advance, otherwise, an Uber ride will cost you an arm and a leg. The room was spacious and comfortable, and the signature Banyan Tree essential oils felt like an amazing bonus in a desert hotel. Overall service was excellent, with friendly staff always ready to assist. Of course, there was one disappointment: the mountain pool was closed due to a safety issue with falling rocks.
GGuest UserI’ve never stayed in this hotel despite visiting Medina on a number of occasions the location is okay it’s near both the ladies and men’s gate to access at prayer times I’d say a brisk 10 min walk there is a lot of food places the mini stalls and also great Pakistani food on the doorstep of hotel
Now the hotel itself is in need of a little refurbishment the doors in the rooms are peeling and the furniture is old
On the other hand the toiletries used are an amazing brand BYREDO….the lifts were very busy and would take a long time to arrive at our floor and also the same on the ground floor
Breakfast was standard but fresh I cannot fault the service received by staff members especially Feras at reception and house keeping too all in all a pleasant stay
GGuest UserRun and book this hotel. I was worried to book this since it’s my first time in Madinah, but my oh my where can I start. I honestly can’t say enough about our window view, the Amazing customer service, their tasty breakfast and their friendly staff. This for sure will be my go to place in Madinah :) thank you!
AAnonymous UserVery outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
GGuest UserSuitable for families, solo travelers, friends also. The hotel was very nice, about 1,2 Km /10 min walk from haram , pretty feasible/doable , check in was smooth , the rooms were clean I got 7th floor where I was welcomed with a big smile, respect and great service from Mr Fairoos, who made sure I got the best experience, asked for some extra towels and gave it to me fast, and I would always come back to a tidy room and a big smile , would definitely recommend and would surely rebook for next madinah Trip, my heart is still in this beautiful holy city.
GGuest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
NNuzul ILocated in the front section of Masjid An Nabawi, this hotel offers a significant advantage: even when leaving the hotel later for prayer, we were still able to find space inside the mosque. In contrast, guests staying at hotels situated behind the mosque often face the challenge of having to pray outside or on the rooftop if they arrive late.
MMikhail PetrichenkoPerfect place during visit to Medina. Very close to Prophet’s Mosque. Tasty breakfast, comfortable bathroom and shower, very friendly staff.
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