Hotels With Wifi in Riau Islands, Indonesia

The service staff in general are very helpful and friendly. They are also quite quick in resolving situations. Standard of English is good as well. The facilities are aplenty. We did the swimming twice, tried the gym and missed out in the sauna and whirlpool. The buffet breakfast was very good as there are more live stations available compared to previous hotels that I have been to. The buffet restaurant was clean modern and grand feel to it. Staff was quick to clear plates. As we stayed in the apartment block, amenities in the apartment was a blend of old and refurbished new furniture. But cleanliness was done and was happy to get a high floor. To my surprise it was not very accessible by foot to nearby shops except for the convenience store opposite so we had to Gojek all the time though it was not expensive. It was very near Nagoya hill which gives a very local feel to it and so the prices are quite attractive compared to the grand Batam mall when all the international brands.

Had an amazing stay at Grand Mercure Batam Centre! We stayed at the Deluxe King Room with City View and requested for a higher floor, which they did kindly provide. The best part of the stay was most definitely the service. Everyone was really lovely and friendly, and any requests we had didn't go unheard. Even the security guards were friendly and helpful, assisting my partner to cross the road across the hotel by directing some of the traffic at one point. The breakfast we opted to try on multiple days of our stay was also overally pretty nice, there could be more options but the options that we did have were yummy and refilled often even on busy days. They have a very diverse and large selection of juices, teas, milk and even a coffee machine. Even the water was infused water which was very refreshing. The desserts and bread selection really stand out as well because of the large variety they had! There are even fresh fruits of various kinds beyond the typical hotel breakfast fruits. Highly recommend trying out the hotel breakfast at least once during a stay there. The only negative feedback we had is probably that we noticed some scratches on the furniture, parts of the wall behind the headboard had markings/scratches and had peeled. These were very small details that were on some of the other furniture or walls as well. While they weren't serious and didn't bother us, we hope that the hotel management will continue to maintain and lookout for these small details on the property once in a while. Even with that, it was a small matter as everything worked well and was really clean. It was an amazing stay! They also provide a shuttle bus service with 2 timings to Mega Mall Batam. However, One Batam Mall is also a 10min walk away and is fairly easy to navigate to/walk due to a pedestrian sidewalk on one side of the hotel entrance. Indomaret is also nearby for buying water; the hotel provides 4 glass bottles of water daily, it wasn't enough for us but we did not want to constantly bother the staff to be providing water. I would say that a water dispenser on certain floors would improve the sustainability efforts and reduce the need for requesting glass bottles from the staff or purchasing water outside. All that aside, we hope to stay again and can't wait to see Grand Mercure Batam continue to establish its place in the hotel industry of Batam!

My partner and I love this place: it’s very well maintained, clean, and the staff are friendly and professional. The wide lobby is equipped with sofas we could rest while waiting for our vehicle. The breakfast buffet choices are good too: from Asian to western, healthy to sweet tooth. The gym is well equipped. There are also infinity pool at the top floor, jacuzzi and normal swimming pool. Amenities and facilities are one of the most satisfying ones for us. We look forward to coming back here!

The hotel is super clean and new! I like how the mall is just right beside the hotel and we had a pleasant stay would def come back again! One down side is I requested for quiet room and room not near the lift but my room is so noisy in the middle of the night and I didn’t sleep well ): the breakfast is not to my liking :/ but the high tea tastes good! Everything else is prefect! Staff super nice and friendly! It’s very near every where I want to go! And also I like the view even there’s an old building the view is still super nice can see the sky~

The staff members greeted and smiled when they saw us and the breakfast spread was awesome. Fondue, sushi, green bean soup, pulau hitam, crackers, porridge with chicken stock, just to name a few. Please provide salted eggs as a condiment too. Access to the hotel was inconvenient when traffic was heavy as there were cars packed by the side and some construction was going on which blocked part of the sideways. Overall, we enjoyed the hospitality of the staff.

Took Grab from Harbourbay ferry terminal. Wasn't hard for Grab driver to locate. Right across Batam Grand Mall - a more modern mall in Batam. To the mall walking distance of about 100m or so. Check in went fine and they could store our luggage prior to check in timing. Room was very spacious with complimentary minibar for our booking, can't confirm it is for all room or not and whether have such privilege in the future. All items in room works well. The hairdryer wasn't working for my friend's room and they changed it almost immediately. TV had a few Indo, SG and some cable channels. Breakfast was part of our package and started at 6am, main buffet line had different menu for the 2 days we stayed, while the rest of the buffet line repeats. Was easy to get Grab even though it was a weekend. Most of the drivers are on standby at the convenience store opposite the hotel it seems - that's the one being assigned to me at least. Massage parlours everywhere even infront of the hotel there's one. Food as well, easy to find. If your stomach can handle street food, there is a path of them to the left of the hotel. I don't mind staying here again tbh.

Overall stay was pleasant. Room, location, Convenience and safe.  Only issue I had was the power points and usb ports for charging. Initially the power point works but usb did not. Then they replaced it. After that the power point does not work but usb ports work.  Room took long time to cool down despite putting it at 17 degrees.  Other than that, it’s was a pleasant and fun stay. Highly recommended to stay here for the convenience of shops, clinics, spas and food. There are 4 hotels in this area ….

Montigo Nongsa Resort is a must go for a relaxing retreat in Batam to rest and recharge from the daily rush of City life. Just by simply being there, immersed in the beauty of white washed villas by the sea, you will feel like you're in Greece. Soaking in the scenic view all around you everywhere you go and vibes of a slower pace of life, all the stress slips away. In the resort, commuting is done using a buggy, or you can have a delightful walk discovering paths and scenic places not covered by the buggy. The villa is my beautiful cozy home for the retreat with its own Infinity pool giving me all time access to the magnificent sea view, sunset and cloudy skies overhead. I can lounge on the poolside bench for a sunbath watching the ferries and sea activities or admire the broad expanse of the dark cloudy skies overhead with planes flying above at night truly quietens one's spirit down in an amazing life by the sea. Adding sparks and highlights to the already perfect life here in Montigo Resort is the abundance of daily breakfast at Tadd's Restaurant. The staff here (including Sara and another gentleman staff whom I didn't ask for the name) are amazingly friendly and helpful, ensuring a pleasant breakfast experience for you. If you have booked recreation activities in advance, you would be pleasantly delighted that staff from the Recreation Club would be there at Tadd's before you come for breakfast to meet you and assure they will bring you to the Recreation activity after breakfast! Wow! What a seamless experience to make you feel so welcome and well taken care of! Thanks to Chyntia, Coco, Yoga, Wahid and Bruhan from the Recreation Club. Chyntia has thoughtfully planned the sequence of the activities when I booked several activities over a few days without fixed dates and time to allow easier booking depending on tidal conditions and other guests' bookings. You can try your hands at the Airsoft Gun. Coco from Recreation Club will guide you on the shooting techniques. As a first timer with Airsoft guns, I'm certainly pleased to have hit 2 targets using 30 pellets. Next is the kayaking. Yoga from Recreation Club will brief you on using the paddle and take photos and videos for you from the shore. Just paddle out to the peaceful sea and take in the entire landscape of Montigo Resort from the kayak. I'm also amazed at the opportunity to see a tiny flat crab clutching onto a floating cardboard raising one leg at me at sea! Another exciting adventure is the ATV! Wahid from the Recreation Club will help you get familiar to the ATV in no time and guide you on a tour to the dirt track and the nearby farm in the ATV if you choose the one hour session! Along the way, he will help take photos and videos to capture your memorable ATV journey. Lastly, you can opt for a 2 hour bike tour to 2 kampungs! Guided by Bruhan from Recreation Club, you will see the captivating rustic local life scenes, the nature and beach along the way. You will also see the mangrove village where paintball activity takes place. Bruhan will also take photos and videos for you when we pause for breaks. Thankfully, Bruhan brought along a bottle of mineral water for me for regular hydration during the tour! It totally skipped my mind to consider bringing water along! To ease the muscle soreness, end the day with a blissful soak in the Infinity pool or warm bathtub with an essential oil bath bomb. Breathe in the aromatic scent and relax. So much wonderful memories and delightful experiences at Montigo Nongsa Resort leaves me looking forward to more!

All the staff are friendly and accomodating. Wasn't able to get all their names including those who are in Xana Bar but they are all welcoming! Driver Bhuraman and Stella at the main counter are very kind and professional. They were the first two staff who welcome us warmly :) The place is perfect for relaxing. We love the style and the homey vibes of their room. We appreciate that they offer us to check in early with no extra charges. We really enjoyed the infinity pool and the fine-sand beach. Glad that we have experienced the sea turtle release activity which made the stay more meaningful. We just wish we spent more time to relax while having drinks at Xana Bar but the rain came along with us. Food prices were reasonable and taste absolutely delicious! We enjoyed the buffet breakfast especially their local dishes. The location is not nearby to go to places but very accessible with grab (which they launched only last May around the area). They have free shuttle service from Ferry terminal so it's also hassle free. Will definitely book this hotel again. Highly recommended for lowkey stays. :)

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515