Pleasantly surprised by this hotel. I was top floor which made all the difference to how settled I felt (it’s my preference). Room was quiet, comfy, and had plenty of space just for me. Would stay again. Only niggle is I wished breakfast started an hour earlier ok the weekend… 7am would’ve been ideal.
Friendly staff. Rather windy staircase to bedroom. Room was dated however large, bright and airy and spotlessly clean. Breakfast was good, nice coffee, English breakfast cooked to order. Would definitely stay again!
Advantages: The hotel is in a great location, and is convenient for traveling to London or Stonehenge by train or bus. For a small city, there are many shopping and restaurant options around. Breakfast is a small buffet, the food is good, especially the fried mushrooms, which is deeply loved by our family. The chef will come out to chat with the guests when he is free, and the overall experience is very good.
Disadvantages: The room we were assigned was at the end of a very long and winding corridor (the hotel was fully booked that day), and carrying the heavy luggage up and down the stairs was quite strenuous for us, so it felt like it was not worth the price. And there is a lot of thick scale inside the water boiler? (I don't know what kind of dirt it is), we dare not use it at all.
This hotel is very pleasant, I like the hotel environment, it is really beautiful, the front desk service is also warm, the breakfast is rich, the bed is very comfortable, all of which makes us feel very good.
Located in Chippenham, The Old House At Home is in a rural location, within a 5-minute drive of Castle Combe Circuit and Manor House Golf Club. This luxury inn is 14.8 mi (23.8 km) from Thermae Bath Spa and 5.7 mi (9.2 km) from The Players Golf Club.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Free self parking is available onsite.
Stay in one of 7 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
The Holiday Inn Express in Swindon was a lovely surprise! It was spotlessly clean. The bed was very comfortable and the room had everything we needed. The breakfast was excellent. Every member of staff we encountered was very helpful and friendly. The absolute bonus was the very reasonable price. There is not one negative for me!
An excellent base we use while visiting family in the area, the hotel is set in a quiet area with ample parking and very good amenities including the pool.
The staff are all super friendly and keen to help with any issues
Our only issue, that did not impact our stay too much, was the booking and payment system had not correctly accepted my prepayment for 2 rooms, I had paid using Trip.com via PayPal payments over 3 payments, the hotel claimed we had only paid for 1 room, I had to prove by statements and invoices that I had paid for both.
This did not warrant a negative review in my opinion, but should be looked at by the hotel chain admin.
Amazing clean room, comfortable beds, amazing staff friendly especially Colin and Holly amazing service, clean bathroom loved our room on the 5th floor
Such a great team, extremely friendly they have just refurbished the rooms and hotel
The mocktails were amazing
The food is extremely good, I actually invited my local friends down for Dinner and lunch and they were talking about it the next day which is always a good sign. I would definitely stay again the only thing I would say, is the beds/mattress are extremely firm.
But everything else is perfect 👌
ALCON,
I was very happy with my stay, during check- in staff was very friendly and answered all my questions. The room was very clean and nice only small problem is that rooms are not set up for the powering up of cell-phones, Recommend the desk provide attachments so that tourist can keep there phones powered up. During my 12 days stayed at four other similiar locations, your facility was the only one without adapters for cell phone charge.
Your food downstairs was great especially enjoyed the fish and chips. All in all a great stay I will DE finitely be returning very much enjoyed my stay with you,
Very Good
88 reviews
8.4/10
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8.3/10
Very Good
SSeetanahNatashaMy family and I stayed in 2 rooms which inc a dinner package.
We had a very warm lovely welcome by the receptionist who was extremely helpful.
Our room was not as clean as we would have expected which was a shame but it was nice to have a room with 2 double beds. The handle on one of the bathroom doors was faulty so we had to leave it open when using the bathroom.
We had booked the dinner package and booked our table in advance for 7pm. I understand that they were quite busy that evening but unfortunately we still didn't get our food order taken until 8pm. The kids got their meals soon after but the adult main meals didn't arrive until 9pm. It was a long time for us to wait when our children were getting restless and tired. We also by that point felt it was too late to eat and didn't finish our meals. We did speak to the manager and eventually they did compensate for the long wait so we appreciated that.
Breakfast was brilliant lots of choice and good timings for breakfast.
The swimming area needs a bit of a refurb. Even though there is lots of space it just needs a bit of TLC and a refresh.
Other than the few items mentioned we still had a lovely stay with family
The receptionists were exceptional and every understanding. They even spoke to us the following day to apologise about the issue with the dinner.
We wouldn't let it stop us from staying there again.
GGuest UserThe Holiday Inn Express in Swindon was a lovely surprise! It was spotlessly clean. The bed was very comfortable and the room had everything we needed. The breakfast was excellent. Every member of staff we encountered was very helpful and friendly. The absolute bonus was the very reasonable price. There is not one negative for me!
GGuest UserOur stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning.
The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding.
Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience.
The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.
The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting.
These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments.
In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.
PPeterAn excellent base we use while visiting family in the area, the hotel is set in a quiet area with ample parking and very good amenities including the pool.
The staff are all super friendly and keen to help with any issues
Our only issue, that did not impact our stay too much, was the booking and payment system had not correctly accepted my prepayment for 2 rooms, I had paid using Trip.com via PayPal payments over 3 payments, the hotel claimed we had only paid for 1 room, I had to prove by statements and invoices that I had paid for both.
This did not warrant a negative review in my opinion, but should be looked at by the hotel chain admin.
KKhooI wouldn’t think anything would go wrong as with one-night stays at a lot of the hotels I’ve stayed at. I love the unique the hotel exudes, very much accentuated with the internal steps, turns and multiple corridors. It can be rather challenging if you have heavy luggage, especially when it’s more than a piece. Thumbs up for Jamie (the receptionist on shift) as he has been of great help. I’d give the full English breakfast a miss if I’d stay for more than a day as it’s virtually drenched in oil. There’s a pressure pump in the bathroom which sounds every 20 minutes and that made it difficult to sleep as I’m a light sleeper. The room which I have been assigned heats up when the sun hits the west facade of the hotel and it’s very uncomfortable if one doesn’t leave the room. All in all a pleasant stay and I hope my feedback will provide some impetus for improvement.
PpotatoheadukStandardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast.
GGuest UserThis hotel is very pleasant, I like the hotel environment, it is really beautiful, the front desk service is also warm, the breakfast is rich, the bed is very comfortable, all of which makes us feel very good.
88285SueHI stay at The Angel three or four times annually and have done so now for a number of years.
The location is excellent for me to visit family who live nearby. Parking at Sainsbury’s (through the gate at the rear of the courtyard) is convenient, or there is some on-road parking at the front of the property. Rooms are well appointed and always very clean.
On this latest visit I had to request a room change since the door to my room was extremely difficult to unlock and then could not be closed properly from the inside. As a lone female traveller,safety and security is paramount. Unfortunately, as I experienced similar problems on my previous visit a few months ago, it appears that this may be an ongoing issue ( perhaps weather-related) that now needs to be addressed with some urgency.
GGuest UserLovely hotel, polite and friendly staff, ample parking, excellent location in the heart of town. Only negative is the stains on the bathroom walls that could easily be removed with a little more attention to detail and the cold tap hardly let out any water. Unfortunately there wasn't any real ale available whilst we were there thus stopping us from enjoying that facility.
EEvelynI had an amazing stay at the Hilton! Upon arrival, the reception staff was very friendly and welcoming. We were even greeted with a delicious chocolate cookie, which was a lovely touch. Our room was spacious, incredibly comfortable, and exceptionally clean. We couldn’t be happier with our stay, and we will definitely be returning. Highly recommend!
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