La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
It's a hotel for mass tourism... and achieves good success that way so all was well arranged for guests. Some trivial problems may come for individual guests in that setting... Such as parking our rental car was a bit difficult due to the lack of parking spaces at nights. Oh well... It was a nice stay for us anyway.
My stay was great, the hotels location was about 15 mins from Tenerife south Airport by taxi which was quite convenient. Hotel was lovely, pool was lovely
Hotel located in a very central area close to everything, buses, taxis and entertainment. Swimming pool on the seventh floor a little small but sufficient. Excellent service, very available at all hours even at night, credit to Ignacio, a fantastic and friendly person. A piece of advice, even if the hotel is a little dated, go there, you won't regret it. The breakfast is excellent, I don't recommend dinner, go to Playa as you are spoiled for choice about what to eat. Excellent and it's holidays
Amazing guaranteed sea views from modern and extremely clean apartment. Breakfast amazing. Lovely quiet location in La Paz, 15 mins up hill from the centre of Puerto de la Cruz. Bus stop very close for airports
Расположение отеля просто отличное. К нему легко добираться и он стоит на самом берегу океана. Но продлевать проживание мы в нём не стали. Мне он показался не очень уютным и каким-то ветхим.
Конечно цена на номера в нём ниже чем в остальных, это бесспорное преимущество
Hard rock is a big hotel so the bus stop is in front of is. However the bed got too soft because of heavy use. Hotel breakfast is on point, there are a lot of guests but still many choices of selection available.
It is a fairly old hotel in the city centre that has been renovated, so it is quite good. The price is high for the hotel's facilities but it is true that it is very central. For strollers and disabled people there is no lift to get to reception and a freight elevator is used. There is no parking and at reception they offer you a cheaper price by agreement with a nearby public car park although in reality the price is the same if you pay directly in the car park.
Very Good
130 reviews
8.2/10
Price from
IDR 1,818,880
per night
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8.2/10
Very Good
RREBECCA JOYMy stay was great, the hotels location was about 15 mins from Tenerife south Airport by taxi which was quite convenient. Hotel was lovely, pool was lovely
GGuest UserIt's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-
Positives
1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.
Negatives
1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
in dia).
Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
exchange at the pool towel bar. If you forget this card it's a return trip to the room.
General Travel Tips.
1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
the shopping complex across the road from the hotel (££££)
GGuest UserI am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.
HHUIHUAVery suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes
GGuest UserThe accommodation needs updating and needs TLC until they get round to it. It is very clean, staff are friendly and happy to help. where we had fridge and kettle need to have double plug, they was quick and gave me a extension lead to use both together. it a shame bar inside not opened as we had windy nights and we was sat pool bar with patio heaters on which i didnt do.
Lovely that in your accommodation you are told about put your towels down around the pool, that they get removed if not being used so no blocking sunbeds.
could do with some paperwork for you to keep on your visit on what time you choice for meals and also what time snacks available on the all inclusive.
It a lovely touch that you get a towel for you to use at the pool i not been to hotel that gives you them..
Food is good for a 3star only thing would be a problem in higher season is only 1 toaster in dining room.
I full enjoyed my stay here. I would stay here again..
YOU ALL SHOULD BE PROUD OF YOURSELF XX
I know people have put about road outside but the hotel can not be held responsible for this as it down to council..
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
AAnonymous UserThe hotel environment is very good, and there are four restaurants with many choices, and the taste is also good. The spa massage is very comfortable and recommended.
It is true that the location is a bit far from the city/attractions, but this is not a big problem. The various facilities of the hotel can fully meet the needs of 4-5 days. (And it is convenient to rent a car locally, but you need to be careful when driving up the mountain!!)
The only flaw is that the training/process management needs to be strengthened, and some waiters are unreliable for treating everyone equally.
In addition, the hotel reservation is paid online, but when checking the bill, it is found that the room fee is double-charged. The reason given by the front desk is ”your booking platform has received your payment, but it has not been paid to us”... I don't know whether to complain about Ctrip or the hotel.
The biggest negative review is for HP and the person on duty at the hotel that night. This company held a global performance award ceremony in the middle of the accommodation area. The lights, music, and the howling of drunken humans continued until midnight, which exceeded the specified time and could not be communicated.
GGuest UserGreat location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to.
Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars.
Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch.
Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.
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