Quite a lot of older folk staying at the hotel during my stay, however this did not bother me in the slightest. Clean room, friendly staff, and lovely breakfast. Great location- five minute walk (if even) to Playa Dolarada and shop across the road. Thank you.
It is a fairly old hotel in the city centre that has been renovated, so it is quite good. The price is high for the hotel's facilities but it is true that it is very central. For strollers and disabled people there is no lift to get to reception and a freight elevator is used. There is no parking and at reception they offer you a cheaper price by agreement with a nearby public car park although in reality the price is the same if you pay directly in the car park.
Right on the waterfront. There was an upgrade to the room
Great plants and facility
Breakfast buffet great, but cafe not edible.
Lying on the pool chairs too close together... almost claustrophobic.
But otherwise everyone was very friendly
Both the service and the room facilities are very disappointing. First, the waiting time for check-in was very long upon arrival. And I was not notified in time when the room was ready while I was waiting in the lobby. Second, the room facilities were very bad. The coffee pot was broken, the TV remote control was broken, the Bluetooth speaker in front of the bed was broken... all needed to be replaced... The lobby shuttle service was also very chaotic. In addition, the location is remote and there are few dining options, so this hotel is not a recommended hotel for guests who expect high-quality services.
La Palma is the greenest and most beautiful of the Canary Islands, hence its nickname, ”the beautiful island.” It has a diverse flora and its climate is spring/summer year-round. Interesting places? Many of them are its beaches, waterfalls, and forests. The laurel forest, the production of a Canarian rum distillery, gofio mills, and, best of all, its people. The parador is fantastic, as it's a typical La Palma building with its interior courtyard, where the spring microclimate is present, terraces, and a seafront restaurant with views. The Punta de Santa Cruz de la Palma and its well-maintained gardens with a waterfall, pond, and dragon trees facing the sea.
The service couldn't be better. We'll be back.
The Location is Great, the rooms are Clean and the service is very friendly and super nice (they let us in the room earlier)
I would totally recommend it 😄
Great View from the rooms. Nice TV Channels in a Lot of languages.
Only thing that could be better are the opening times of the Pool 😂😂
Estuvimos en el apartamento estudio con vistas a la montaña. Para dos personas es amplio. Cuenta con todo lo necesario en la cocina y el baño. Además está muy bien ubicado. No tiene un aparcamiento privado como tal sino que en la calle hay sitio para aparcar. Todo estaba muy limpio. Si volviera a la Gomera me quedaría en este sitio de nuevo.
Magnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
Breakfast rich standard room parents living on the balcony with a large round bath suite, a family of four, great, swimming pool, beach, kids, very happy, driving north, driving for about forty minutes, parking, free parking, must once again praise the sea view room really It’s the invincible big sea view, it’s wow~~~
We chose this resort based on the reviews and we weren’t disappointed. First time in Tenerife and we were so glad that we chose to stay here. Santa Barbara is a very nice resort with everything that it has to offer. We will be staying here again!
Great
46 reviews
9.3/10
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SsoifayVery good hotel, excellent breakfast buffet, spa and gym very stocked and spacious, clean facilities and very attentive and friendly reception. Without a car, a little far from the central areas, but they have electric scooters at the entrance of the hotel.
GGuest UserIt's been 15 years since my last trip to Tenerife and the comments below are based on international five star hotel experiences around the globe.
So here's what I experienced on this reservation:-
Positives
1.Check in / out process fast and professional.
2.Direct beach access via the pool area.
3.Breakfast buffet with internal and external seating choices was excellent.
4.Evening entertainment between 21:00 and 23:00 Hrs was good.
Negatives
1. Allocated R3101 upon arrival and entered to find the bath tub was extremely dirty and required
solvent cleaning to remove large accumulation of water scale dirt around plug area (Approx 200mm
in dia).
Root cause of this problem is a leakage from the shower hose connection which remains to be fixed.
2. TV was on and could not be turned off. This was rectified by Maintenace changing the batteries within
the remote control.
3. Sink plunger mechanism was broken and I was shown how to remove the plug on a daily basis once
housekeeping cleaned the room.
4. Locking mechanism on the balcony sliding door is broken and extremely hard to open / closed.
5. Only one, yes one pool towel provided / guest at the pool via a plastic card that you are required to
exchange at the pool towel bar. If you forget this card it's a return trip to the room.
General Travel Tips.
1. Taxi from TFS Airport to hotel cost 25 Euro each way.
2. Hard Rock Cafe located next door (£££).
3. Great Italian, Thai, Japanese and British restaurants located on the second floor off
the shopping complex across the road from the hotel (££££)
GGuest UserI am happy to my stay with Secrotel Hotel Praque. I book it after checking reviews from other travelers comment. Yes, price is good and to it's location, it is close to shopping centre, restaurants and supermarkets. Staff are helpful. Buffet breakfast is good. Breakfast restaurant is on the top level of this hotel, we can enjoy stunning ocean view and sunlight while having breakfast. It is bonus. However, a minor thing I like to share is during busy morning especially when restaurant is full house, it always running out of coffee cups, juice glasses as well as cereal bowls. I cannot have to wait a long while for these 3 times from my 5 days breakfast. Maybe hotel can put some signage to suggest guests be eco-friendly minded to re-use glass, cup and bowl when refill. As I have seen some have 5 -6 cups and glass on a table. Bed is comfortable, room is clean with basic things you need. Yes, no electric kettle, no slippers as standard 3 stars hotel do. So, I have no complaint. There has no more noise from constructions, as this is my concern after reading other travelers comments in the pass. So I think all is done. Hotel locates next to taxi, bus station but not close to beach area. It's no problem to me for this winter travel. I am very happy for all. Definitely recommend it to others.
GGuest UserIdeally located in quiet part close to old town as well as the *****. Two pool areas (one with shallow kids pool) and food available by larger pool -also small dining area just past reception (good selection for breakfast).
Pool table for older kids and small playground for toddlers onsite.
Very clean complex and friendly staff. Fully equipped kitchenette and lovely powerful shower in bathroom which I loved!
Close to lots of shops and restaurants, but relatively steep stroll downhill to beach, fine for us but could be a workout with buggy or if any mobility issues. There was on street parking outside if hiring a car. Lots of taxis around if not! We enjoyed exploring the local areas on foot after a day of sightseeing…some great restaurants close by in the old town.
No air con in the apartment that we could see (but we didn’t ask either as we stated at end January so 24 Celsius and pleasant indoors and out) - recommend checking if going at peak times.
Pools weren’t heated but nice for a dip- clean and lifeguards on duty at both between 9:30 and 6pm.
Relaxing short break at lovely complex, we’ll be back!
GGuest UserThe accommodation needs updating and needs TLC until they get round to it. It is very clean, staff are friendly and happy to help. where we had fridge and kettle need to have double plug, they was quick and gave me a extension lead to use both together. it a shame bar inside not opened as we had windy nights and we was sat pool bar with patio heaters on which i didnt do.
Lovely that in your accommodation you are told about put your towels down around the pool, that they get removed if not being used so no blocking sunbeds.
could do with some paperwork for you to keep on your visit on what time you choice for meals and also what time snacks available on the all inclusive.
It a lovely touch that you get a towel for you to use at the pool i not been to hotel that gives you them..
Food is good for a 3star only thing would be a problem in higher season is only 1 toaster in dining room.
I full enjoyed my stay here. I would stay here again..
YOU ALL SHOULD BE PROUD OF YOURSELF XX
I know people have put about road outside but the hotel can not be held responsible for this as it down to council..
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
Sschere riveraWe are repeaters of this apartment, we love and what more your close workers careful and friendly, make you feel like at home, we always advise you :) the only stick that would wear is that there are few shadows and hams to the number of customers who has the apartments.
GGuest UserThe apartment block entrance way doesn't look appealing but the hallway is very modern. Some rooms i believe have been renovated but mine room 103 was a bit jaded in the kitchen and mixed tiles were used in the bathroom. The location is great for cafes and snack bars, a long walkway straight outside.
My room had a small balcony where you could hang washing, there are 2 laundrettes just a few yards away.
You can just see the sea from the balcony which is moments away. There is a very wide promenade for about a mile along the broad beach.
The kitchen had two sets of plates, cups and bowls and cutlery. The hotplate is modern and heats up extremely quickly. There is a good sized fridge but mine was dripping onto the floor as it was iced up.
The receptionist is nice but only speaks Spanish but was able to help me with my taxi back to the Airport.
I thoroughly enjoyed my 5 nights there and would stay there again. There is some street noise during the night especially on Friday. There is a wall mounted colour TV in front of the two single beds.
GGuest UserGreat location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to.
Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars.
Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch.
Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.
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