AAnonymous UserFirst off, the location is excellent, right across from City Hall and directly facing May Fourth Square.
Secondly, on the way from the front desk to the elevator, there are two sets of stairs. One has a ramp, which is convenient for luggage, but the other is just stairs, meaning you have to carry your bags. Stepping out of the elevator into the hallway leading to our room, there was a strong smell of smoke and the carpet was visibly dirty. Once inside the room, we found a hair on the toilet seat and another under the rim of the drinking glass. There was also a torn corner of a small wrapper under the curtain. In one of the corners on the way from the elevator to the room, there was a PV mat placed by the greenery, and it hadn't been moved for at least three days of our three-night stay.
Thirdly, the room only had standard two and three-pin power outlets, with no USB charging ports, which are so commonly found these days. In the shower, there was only a tiny shelf for toiletries, but it was far too small, and everything kept falling off. Another thing that puzzled me was that an emergency pull cord system was installed, but the cord itself was missing. Why bother installing it then?
Finally, the most appalling thing was that last night, past 11 PM, a jackhammer started, along with hammering, sounding like it was right above our heads. We tried calling the front desk first, but the line was constantly busy. Luckily, the hotel's WeChat corporate account, which we had previously added, was still responsive. They coordinated a solution, and the noise stopped in about half an hour, which was quite efficient. But then, to make matters worse, this morning, between 8 and 9 AM, the jackhammer started up again. While they did send a gift package as compensation, dealing with this kind of situation during a hotel stay is truly infuriating!
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