Our room was quiet at night even though it was facing road and Mt Pilatus. The hotel has a very good sound proof windows installed.
Hotel was near a bus stop and journey to main train station was about 20 mins.
The hotel is clean and nice, however the location is far away from Lucerne and we can not reach the hotel with public transportation, we need to arrange a taxi/uber from station to hotel by ourselves. It will be better if the hotel can provide shuttle to the nearest train station or help customers to arrange taxi pick up from the train station because there is no taxi at the train station and it is hard to find uber because very few uber available in that area. The breakfast is great with various choices including fresh fruits.
The hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
Beautiful, beautiful, beautiful. The hotel is opposite the lake! Be sure to book a room with a balcony and lake view! You won't want to leave after staying here
Very good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance
There was no electric kettle in the room, and after I replied to their questionnaire in the email, they immediately delivered one to my room the next day. I did not know how to operate the coffee machine. The service man also came to show us how. The safe battery was low, and the safe gave out a beeping sound and blinking light. I informed the reception that night and the service man came the next day to fix it.
Very convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
Hotel service is very good staff
10 points: polite, nice smile
You can store your luggage in advance, and it is very convenient to come to Lucerne. You only need to take bus No. 24 and get off at the hotel entrance in about 10 minutes.
The hotel facilities are also very clean and new
The hotel overlooks the garden lake and you can clearly see the snow-capped mountains.
Worth a stay
Rooms and breakfast were in line with our expectations. The room was clean - the bath was something very narrowly measured. SPA was in any way good - some glittering plates in the outdoor area.
But: When checking in, we were informed that the lift was out and no repair would be made at the weekend. We, both of us, were no longer very young, our room was on the 4th floor. We were offered help in carrying bags, but the staircase had quite criminally tight, short steps in one floor - not just ideal.
I also noticed that the call button panel was expanded on all floors. In Parterre, the floor display is also expanded. After a short lift failure, the whole thing didn't look like - there would have been enough a sign, at least the main switch could have been turned off. I suppose the lift was longer defect, and will it stay for a while?
At the departure, another guest told us that there had been a working staff lift. I think we were not told about it deliberately. I find this a conjecture.
I assume it was not the fault of the receptionist - she probably had her instructions.
In the hotel description you could have clearly indicated that the PP CHF 6 per day would be charged and the short charges would be charged directly in the hotel. Maybe it is somewhere - then, however, well to read.
In all, the price was quite high - for Weggis probably in the usual framework.
Very Good
41 reviews
8.6/10
Price from
PHP 11,127
per night
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8.5/10
Very Good
TToronto TouristVery convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
KKomal SomaniExcellent stay with my family.
I was upgraded as well and the room was very spacious
Staff at the reception was very helpful and cooperative.
We all had a very good stay for 2 nights
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
TtasyThe check-in process was really difficult. We arrived at the hotel around 9 PM. The self check-in machine couldn’t find our booking. We called for help and talked on the phone for a long time, but still couldn’t check in. Luckily (and unluckily), some other guests arrived and had the same problem. Because there were more of us, finally a male staff member agreed to come and check the machine.
This staff member kept saying it was our fault – that we entered our name wrong, or that we mixed up the first name and last name. He insisted the machine had worked fine for six months and couldn’t be broken. We tried different combinations of our names many times, but nothing worked. He tried too – and when it still didn’t work, he finally admitted the machine was the problem. Around 11:30 PM, we finally entered the rooms.
The next day, after we explained everything, the very friendly and polite ladies at the front desk kindly gave us a 10% discount. Most things about the hotel were great, and the front desk ladies were super helpful. We fully understand that technical problems happen sometimes, and waiting 2.5 hours to check in was also okay for us. We doNOT blame anyone or anything for that. But what we couldn’t understand was how the staff member insisted it was our fault and how he did NOT believe anything we said, and his attitude was a bit rude when we tried to explain that it wasn’t our fault.
AAnonymous UserThe bathroom/shower facilities are separated by gender, and the interior is clean and spacious. If you check in online in advance, you can enter right away, which is convenient. There are various programs for each day of the week. You can drink unlimited carbonated water in the lounge, which I personally liked the most. The concept inside the capsule is clear, so I wonder what the other rooms are like.
It can be a hassle because it is a number input method instead of a card key (there were frequent errors), but it was okay because there was a way to open it by touching your phone.
GGuest UserI recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center.
The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer.
The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit.
My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
MMsia travellerThe hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
SSusukangIs very near the train station and convenient with supermarket and restaurant nearby. Walkable distance to the lake. Clean room and friendly staff.
GGuest UserIt can be said that you live in the center of the tourist attractions, very close to the station, and convenient for boat rides. You can also go for a stroll along the river in the old city at night.
SShih Yuin ChewOne of the cheapest hostel options in Luzern, yet also the best.
Beautiful common area aside, the bed capsule is one of the comfiest of my 46-day Europe trip. Free huge luggage storage. And the shower facilities are as well-equipped/designed as many Japanese hostel. Location-wise, it’s 1min walk away from bus stop (and few minutes from an awesome glacial museum), super convenient.
The only weird thing was the electronic luggage storage failed on me two times, like I couldn’t open it after closing it with the electronic key. One of the times happened past midnight (receptionist had left), leaving me with no toothbrush/facial care to use before sleeping. Not sure what went wrong.
But overall I totally enjoyed my stay here. An accommodation option I’d prioritize next time I’m back to Luzern.
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