When I entered the room, I had a bit struggle to find the lights. It’s not a common 4 star hotel where I just need to insert the key card and everthing is on. The pool area is perfect for afternoon cocktails. Elevator was fast. The hotel is within walking distance to shoping center. I think this hotel is decent for short stay in Sao Jose.
The hotel was nice, to he breakfast was delicious. However, we tried to contact the hotel prior to our arrival asking about the shuttle from the airport but we didn't get a response about the timing so we ended up taking a taxi! The hotel gave us extra time to check out because of this inconvenience so I am thankful for that.
The hotel is very good, the facilities are complete, opposite the big shopping mall, shopping and dining are convenient, the hotel breakfast is also very rich, the service attitude is also very good, suitable for business trips and travel.
Hotel well located, we had an unforeseen with the collection being made twice, unfortunately there was an error that passed through 3 hotel attendants, then it was solved through a payment transfer, so at this point everything was solved.
The pool area, despite reporting being covered and heated, heating is minimal, leaves it from ice to less ice, unfortunately the cover is well damaged, has several holes on the roof, during our visit, they ended raining and there are pinks across the pool area, which is almost impossible to use.
Tania at the front desk is very warm nice! English communication is accessible! Nice view of hotel room Recommended for everyone to stay, will bring you a different stay experience!
The room seem to be little smaller and AC was little weak initially. But rest of the things were great. Oh yes, I booked from trip.com. but the hotel system did not have my reservation. They took at least 15 mins to verify before I was getting the key.
I think the accommodation is great, but the last time I was in trouble with the payment because I was charged on the site and they made me pass the card at the time of check in.
If you arrive at the hotel at 5am, you need to pay a day's fee, which is charged according to the official price, which is more expensive than Ctrip. There are few hot dishes for breakfast, only ham, bread, fruit salad, etc., with more freshly squeezed juice and fried eggs. You can choose to have lunch at the hotel, or take the shuttle bus to Terminal 2 to eat. There are all kinds of food and it is not expensive. Except for the two-hour gap during the noon period, the shuttle bus departs almost every half an hour, arriving at Terminal 2 in 8 minutes and Terminal 3 in 2-3 minutes. It is also easy to find the shuttle bus after getting off the plane, and you can also ask the service staff. If you often need to transfer in Sao Paulo on business trips, you can choose this hotel, which is convenient, hygienic, and soundproof.
Sinto falta de um restaurante mais profissional, com atendimento direcionado, principalmente no jantar.
O espaço é amplo e muito bonito, faltando apenas pequenos ajustes. Seria mais agradável para permanecer mais tempo, gerando receita contínua pro hotel.
98 reviews
8.7/10
Price from
PHP 2,011
per night
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7.6/10
GGuest UserCheck-in needs to be checked in online first, no English and slow reply. Slow check-in, security is still possible.
JJingSiWe had a long flight of over 30 hours from China to Brazil and arrived at the hotel around 9:30 AM (Brazil time). We understand that the hotel may not be able to accommodate an early check-in, but we asked for help in at least being allowed to use the gym's shower room or any available facility to freshen up, as we had a meeting scheduled at 11:00 AM with a client. Unfortunately, after discussing our request, the staff rejected it due to hotel policy. We are quite disappointed with the service and hope the hotel might consider more flexible options for customers who have long flights. This would contribute to a warmer welcome and make guests feel more appreciated.
GGuest UserRight at the end of Paulista Avenue.
At the other end is Consolaçao (consolation)
Very convenient hotel environment is good, the room is also very big, the city view on the high floor is also good, the price is economical.
FFrank zhao1The airport pullman hotel moved here. The two hotels are 1-15 hours by taxi. The location here is good. It takes 6/7 minutes to walk to the small mall, where you can shop and eat. It takes 20 minutes to take a taxi to the big supermarket, and 30 minutes to the mall on the street. The breakfast is not as varied as the airport pullman, the wifi is unstable, and the sound insulation is not very good.
IIsa ValenticDuring my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel.
As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard.
Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding.
Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.
BBINGTania at the front desk is very warm nice! English communication is accessible! Nice view of hotel room Recommended for everyone to stay, will bring you a different stay experience!
AAnonymous UserThis stay at Gran Villa was great! The room was clean and elegant, and the facilities were complete and thoughtful. The food was rich and delicious, I really recommend it! There is an Italian food street next to it, which is very good.
SShenJessievery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
WWang_cjThe surrounding environment is safe and convenient. It is suitable for business trips and family travel. There is a large shopping mall around. There are many shops inside. You can eat on the first floor and shop on the second and third floors.
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