Mercure Zürich City
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1 night
1 room, 2 adults, 0 children
All properties in Zurich
Mercure Zürich City
Vulkanstrasse 108B, District 9, Zurich, Canton of Zurich, 8048, Switzerland
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We Price Match
Last booked 12 hrs ago
Highlights
Varied breakfast
Pets welcome
Ideal location
Lots to doAmenities
Sauna
Spa
Gym
Private parking
EV charging station
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.
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8.6/10
Perfect hotel! Love the cleanliness and the location, would definitely recommend.
All 162 reviews
Surroundings
Airport: Zurich Airport
(19.4 km)
Airport: Buochs Airport
(74.4 km)
Train: Zürich Altstetten
(470m)
Train: Zürich Hardbrücke railway station
(4.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Double Room With Connecting Door
Non-smoking
Heating
220V power outlet
Smart door lock
Check Availability
13
Superior Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
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13
Comfort Room-2 Single Beds
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Check Availability
12
Accessible Comfort Queen Room
1 Double bed
Has window
Non-smoking
Connecting rooms
Heating
220V power outlet
Smart door lock
Check Availability
15
Comfort Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Check Availability
13
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Towels
Check Availability
19
Privilege Room With 1 Double Bed And 1 Single Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
162 reviews
- Cleanliness8.9
- Amenities8.3
- Location8.8
- Service8.5
Average for similar properties in Zurich
Review summary
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Service Quality: The front desk staff is generally praised for being courteous, friendly, and helpful, ensuring a smooth check-in experience. Despite some negative reviews about breakfast service, overall customer service is considered warm and enthusiastic.(based on 24 reviews)
Travel-Lover
September 28, 2025
You never knew whether the air conditioner was on or not, totally no signal to show. When I asked a fan, it’s out. Built on the side of railway, but super silent in the room.
axman
May 26, 2025
Hotel was near Zurich Altstetten station, which can be accessed from Zurich HB by S-Bahn. Some mainline trains also stop here. Property is new by Europe standards. Front desk staff is courteous and helpful. Room is ok though the aircon/ventilation wasn’t sufficient. Overall decent experience.
Guest User
September 23, 2025
High value to price. The lowest price in our entire Europe trip but the cleanest and the most modern type one. Good location as well. Very suitable for business stay
Sahil Nahar
June 15, 2025
A very easily accessible and comfortable hotel. The front desk staff was extremely friendly and helpful and the check in was an easy experience. The rooms look new and are decent in size with clean bathrooms. There’s a big supermarket closeby.
Samiiin
June 6, 2025
One of the worse hotels I’ve ever been. Not clean , far from city center, On the first day I asked them to have room clean every day but after two days of stay I didn’t have any.. then I asked them again and someone finally came and cleaned so basic !! They also didn’t charge one time use bath staff like shower cap and …
Overally it was horrible!!!!!
Never and ever go there please
xxyunyixx
November 11, 2024
This hotel really need some room for improvement. Our room lacked basic amenities like toothbrush and bottled drinking water, and the bath towels were old, stained, and even had holes… Would expect cleanliness and upkeep to be better for the price paid.. Furthermore, the staff at the breakfast buffet were unfriendly, unapproachable and seemed irritated both mornings we were there.
On the positive note, the breakfast buffet had a nice variety, and the hotel’s location is relatively convenient, about a 10 min train ride from Zurich HB.
Overall, it wasn’t the experience we expected, and we won’t be returning. For the price paid, it didn’t match the service and amenities level. We can pay the same price for other hotels.
AdventuringAngsuman
April 13, 2025
The property location was great and next to the train station which made it so easy to visit around town . The staff was very courteous and helpful and even gave us an upgrade. Highly recommended as the property has some amazing amenities like sauna as well.
wkaiyeen
September 21, 2024
The good:
(1) Price is decent, located 1 stop away from Zurich HB. Also has Coop and Migros nearby. Some restaurants around the train station but not many choices.
(2) Bed and pillows are very comfortable
The not so great:
(1) No kettle provided, so don’t expect any free coffee / tea in the room, which you will normally expect. You need to get down to the lobby to get hot water which is super inconvenient
(2) No fridge in the room, so expect to consume all cold drinks etc unless you want lukewarm drinks
(3) No safe in the room
Technically, expect a super basic room with just bed, tv and toilet. Not something I expect from a Mercure brand.
Services & Amenities
Most popular amenities
Sauna
Spa
Gym
Private parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 25.00 (approx. £23.40) Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front desk services
24-hour front desk
Luggage storage
Tour and ticket booking service
Languages spoken
Italian
French
German
Food & drink
Bar
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Convenience store/kiosk
Health & wellness
Spa
Sauna
Body care
Gym
Public areas
No smoking in public areas
Smoking area
Elevator
Cleaning services
Dry cleaning
Additional charge
Business services
Multi-function room
Conference room
Additional charge
Coworking spaces
Accessibility
Accessible rooms available
Safety & security
First aid kit
Smoke detector
CCTV in public areas
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 29.00 (approx. £27.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed
Types of pets allowed: dogs
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2018
- Renovated: 2023
- Number of Rooms: 319
Phone:+41-435231200
Email:HC260@accor.com
A rich breakfast buffet is served each morning at the Hotel Zurich in Altstetten. In the evening, let us spoil you with culinary delights in the DELI restaurant and in our bar. For a small snack, the hotel 24 hours mini market is available. Enjoy moments of well-being in the modern hotel rooms, in the spacious wellness area and on the outdoor terrace. Perfect for attending numerous events. The Swiss Life Arena is only a few minutes away.
Frequently Asked Questions
What is the cancellation policy for Mercure Zürich City?
The cancellation policy for Mercure Zürich City varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Zürich City?
What are the check-in and check-out times at Mercure Zürich City?
Standard check-in time at Mercure Zürich City is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Mercure Zürich City?
Can I bring my pet inside the Mercure Zürich City?
Pets are allowed on request at Mercure Zürich City. Charges may be applicable.Can I bring my pet inside the Mercure Zürich City?
How far is the Mercure Zürich City from the closest airport?
The closest airport is Zurich Airport, and it is about 24 mins from hotel by car (19.4 km).How far is the Mercure Zürich City from the closest airport?
About This Property
| Nearest Airport | Zurich Airport |
|---|---|
| Distance to Airport | 22.78KM |
| Nearest Train Station | Zürich Altstetten |
| Distance to Train Station | 0.47KM |
| Average Price From | GBP168 |
| Hotel Star Rating | 4 |