Renaissance Zurich Tower Hotel

市中心酒店太貴，就定了這家稍微遠離市中心，但交通很便利，門口不遠處就有電車去市區和火車站。酒店很大很新，居住體驗和性價比遠超市區酒店。附近有個很大的超市，中國超市稍遠，但也在步行範圍

Zurich West, 1 stop from the main train station or 8 stops on tram line 4. Business style, but with complete facilities.

Very very bad, and you have to pay extra for extra water

Disappointing stay – unfortunately, not good service My girlfriend and I recently stayed at the Renaissance Hotel for the first time and were unfortunately very disappointed with the service overall. We encountered problems right from check-in: We had to wait a long time for the manager because the receptionist was apparently overwhelmed. Ultimately, I had to book the room online myself because it didn't work on-site – but afterward, it worked. Another negative point was that we were only informed after booking that, as Marriott members, we couldn't collect points because we hadn't booked through the correct channel. This information would have been very helpful in advance. In the room, we tried to order a bathrobe – but it wasn't delivered. I had to go to the reception myself, but it wasn't ready there either. So we gave up. When we ordered food through an external provider, the forks were unfortunately missing. We thought the hotel could help us out with two simple forks – but here, too, we had to pick them up ourselves from the reception. Alternatively, we would have been charged 9 francs (!) to have them delivered to our room. Overall, the stay was unfortunately not what we expected from a hotel of this category. The service was not very customer-oriented and inflexible. It's a shame – we had hoped for more.

This restaurant has been newly renovated. The facilities are clean and tidy, and the staff are warm and helpful. We just don't like the paintings on the wall, but overall it's good!

The transportation is convenient. It takes only a few minutes to get there after getting off the No. 4 tram. When I arrived, I met a large group of Viking Cruises, but the check-in was still very fast. However, when I applied for the room card, the hotel system had some problems and could not make a room card. The staff took me upstairs directly, and the room card was sent up later by a special person! The room is quite large, the bedding is comfortable, and the breakfast is also rich. I often met the grandparents of Viking Cruises in the building, and they are all very kind. Finally, I left my luggage in the hotel one evening for a flight, and the service was very high!