Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.4
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Positive reviews(726)
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Negative reviews(10)
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Business traveler
2 review
10/10
Outstanding
Posted on Sep 26, 2024
Room is tidy and clean :)
Response from Property: 尊敬的賓客,很榮幸能得到您的滿分表揚,我們會一如既我們勵志服務好每一位家人,期待您再次入住!
Response from Property: 尊敬的貴賓,非常抱歉給您造成不好的入住體驗,針對您提出的問題,床上用品我們都是一客一換一客一消毒,都是乾淨整潔的,房間煙味是由於上個顧客抽煙我們家處理通風可能有殘餘點煙味,當時您入住就提出更換的床上用品我們工作人員也及時幫您更換了,我們有專門的消殺合作公司,並且有進行定期消殺的,但是還是非常抱歉您住的沒有以前舒適,同時感謝您一直選擇我們,希望您入住期間有任何問題隨時找我們前台小姐姐幫您解決,再次感謝您給予我們機會,我們進行改進,並且我們會繼續努力定不辜負您的期望,希望您下次還選擇我們,祝您生活愉快,家庭幸福美滿!
AikenWan
Business 2-bed Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 3, 2025
房間很大,也很安靜,衞生不錯…
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Response from Property: 感謝您的出行選擇麗楓酒店,初見温暖,再見依然,在這裡有着家一般的温暖,家一般的貼心,麗楓傾力服務,定會讓您感受到物超所值!謝謝親愛的對我們的認可。歡迎您常回家~
Ivyliang
Standard Single Room
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 21, 2025
酒店環境還是挺好的
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Response from Property: 尊敬的客官,十分激動您從百忙之中抽空為麗兒點評,非常遺憾您的滿意當中點了3.7分的好評,相對於我們來説是一個差評,但是我們希望經過自己的努力再次得到您的肯定,並樂意為我們點上全五星好評,祝您生活愉快!期待與您相遇麗楓酒店·河源紫金店