Ibis Styles Birmingham NEC and Airport

Ibis Styles Birmingham NEC and Airport Reviews

Ibis Styles Birmingham NEC and Airport

Bickenhill Ln, Marston, Marston Green, B40 1PQ, United KingdomView Hotel Details
Ibis Styles Birmingham NEC and Airport
Ibis Styles Birmingham NEC and AirportIbis Styles Birmingham NEC and AirportIbis Styles Birmingham NEC and Airport
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Ibis Styles Birmingham NEC and Airport Guest Reviews

4.5/5
Great
138 review
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(138)
Positive reviews(38)
Reviews with photos/video(6)
Awesome stay(9)
Clean and tidy(8)
Convenient location(8)
Great location(5)
Awesome amenities(4)
~Mrs B~
Queen Room
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 31, 2025
The hotel served its purpose and added a nice start, and end to our holiday. Thankfully the bed was comfy enough, and the shower was great. I would recommend larger hand towels though, for people who have long hair to be able to wrap around their hair, when the get out of the shower. We certainly recommend staying here as it is close to both the airport, and the NEC. All the staff we met were friendly, and they helped make our stay very pleasant. We had both breakfast and dinner here and the food was tasty enough. There wasn't a huge choice, but we both found something we fancied and enjoyed. We have no qualms staying here again.
tsz ching scarlett sam
Queen Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 12, 2025
I booked on Trip.com a month ago, I paid the full amount already, but when I arrived at the hotel, the lady at the reception charged me again. I checked my bank account, and it has been paid. Luckily when I went back down to reception, they gave me a refund. Other than this incident, everything was fine, the room is spacious and clean.
Response from Property: Dear tszThank you for your review and feedback. Kind regardsIbis Styles NEC
Guest User
Queen Room
Stayed in Dec 2024
Travel with friends
1 review
3.7/5
Posted on Jan 5, 2025
The room wasn't properly clean as under the bed it was dusty and some paper sheets. I regret not taking some pictures to certify my review.
Response from Property: Dear Valued guestOur apologies for the shortcomings experienced in your room cleanliness, this will be shared with the housekeeping manager and team.Kind regardsIbis Styles NEC
Guest User
Accessible Double Room
Stayed in Nov 2024
Couples
2 review
3.5/5
Posted on Dec 16, 2024
Fairly basic standard hotel. Not our taste in decor. Breakfast passable. Bar drinks poor choice. Staff friendly but indifferent.
Response from Property: Hi,Thank you for taking the time to share your thoughts. We're glad to hear that you found our staff friendly, and we appreciate your comments about the decor, breakfast, and bar drinks. We’ll take your feedback on board as we continue to improve our offerings.We hope you’ll consider staying with us again in the future!Best regards,Ewa GalazkiewiczHotel General Manager
Benjamin727
Queen Room
Stayed in Nov 2024
Solo travelers
8 review
3.7/5
Posted on Dec 12, 2024
Pretty standard hotel, very clean and presentable, only a short walk from the airport as it is only across the road.
Response from Property: Hi Benjamin,Thank you for taking the time to share your feedback! We're glad you found the hotel clean and convenient. We hope to welcome you back soon for another stay.Best regards,Ewa and the Team
Guest User
Queen Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Hotel very convenient to NEC. Also had EV chargers which was extremely helpful and we could leave the car parked until we finished at the show the following day after check out for £15. Breakfast options including vegetarian if asked for.
Response from Property: Hello, Thank you for your wonderful feedback! We’re so glad to hear that our location and EV chargers were helpful during your visit. It’s great to know you enjoyed the breakfast options as well!We hope to welcome you back soon.Best regards,Ewa
Guest User
Queen Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Aug 21, 2024
clean and nice. Breakfast included.
Response from Property: Hi there!Thanks for your kind words! We’re thrilled you enjoyed your stay and appreciated our clean and nice atmosphere. We’re glad you liked the breakfast too—it's always a great way to start the day!We hope to see you again soon!Best,Ewa GalazkiewiczHotel General Manager
Paul0110
Queen Room
Stayed in Nov 2024
Solo travelers
9 review
4.5/5
Great
Posted on Dec 11, 2024
Hotel was fine for my needs, breakfast was ok but appeared to be overcooked.
Response from Property: Hi Paul,Thank you for sharing your thoughts with us! We’re glad the hotel met your needs. We’re sorry to hear that the breakfast didn’t meet expectations—your feedback will be shared with the team to improve this for future guests.We hope to welcome you back soon!Best regards,Ewa Galazkiewicz Hotel General Manager
Guest User
Queen Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 15, 2024
Within a 5 minute walk from the train station, decent hotel, restaurant and bar is reasonably small but doesn’t feel packed or crowded. Breakfast was nice. Parking, not used by us, appears expensive at £15 per night if you stay here.
Response from Property: Hi,Thank you for your review and for sharing your experience with us. We’re glad to hear you enjoyed your stay and found the hotel comfortable.Regarding parking, you're right—it does come at an additional cost in most hotels around the airport. However, we always strive to ensure our prices remain competitive compared to others in the area. We appreciate your feedback and hope to welcome you again soon!Best regards,Ewa GalazkiewiczHotel General Manager
Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Arrived at the hotel. Looked lovely and clean in reception area. Parking fee was reasonable for 24 hours at £15. Room wasn’t massive but had every thing I needed for one night. Bed was super comfy. Pillows could have been better. A little bit lumpy for my liking. Bar area was clean and bright. Also had a nice garden area for sitting outside. Only thing I wasn’t keen on was the only way to contact reception was via WhatsApp and when I did - no response so had to go to reception. Problem was solved very quickly but would have preferred not to have had to go downstairs myself. They have no phones in the rooms any more. Would stay here again.
Response from Property: Hello, Thank you for your review and for choosing to stay with us! We’re glad to hear you enjoyed the hotel, especially the comfy bed and our garden area.Apologies for the inconvenience with the WhatsApp service—we’ll look into that to ensure quicker responses in the future. I understand the preference for in-room phones, and we appreciate your feedback.We hope to welcome you back soon for an even better experience!Best regardsEwa GalazkiewiczHotel General Manager
Guest User
Duet Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 30, 2024
It is very convenient for take early airflight in the morning
Response from Property: Hi there,Thank you for your review! We’re glad to hear that our location was convenient for your early morning flight. We hope you had a smooth journey, and we look forward to welcoming you back next time you’re in the area.Safe travels!Ewa GalazkiewiczHotel General Manager
Guest User
Queen Room
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Good experience~ Fast check in and self check out, is very convinced and save my time. The hotel is near the NEC, but I found the wrong way😂 But the overall is good, the buffet has many selections and the room is quite. Also I love the bed, is comfortable and I sleep well. Additionally, remember take your toothbrush, toothpaste, and slipper, which are not offerd and hard to buy (shopping centre is far away).
Edwin
Queen Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Great stay in a good location.
Response from Property: Hi Edwin,Thank you so much for your kind review! We’re delighted to hear you had a great stay and enjoyed our location.We hope to welcome you back soon!Best regards,Ewa Galazkiewicz Hotel General Manager
Guest User
Duet Room
Stayed in Sep 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Oct 25, 2023
The stay was great but I did ask for a quiet room and found myself put next to the lift and plant room meaning it was possibly the noisiest room of all.
Guest User
Queen Room
Stayed in Aug 2023
Solo travelers
1 review
4.5/5
Great
Posted on Oct 2, 2023
It's a chain hotel close to a busy airport, so: A/ You should expect a noisy night from aircraft and a busy road outside or B/ Ibis should have spent a bit more on noise insulation. Whichever your view, it was a night disturbed by noise from outside. My view was A, up until 1am and I veered towards B thereafter. That said, it was immaculately clean and the staff I encountered were polite, helpful and cheerful. It is, as I say, close to the airport and I booked it with the idea that I could walk from Birmingham International railway station to the Ibis. And I could walk from Ibis to the departure gate. In theory, yes I could have done that, but given the types of roads I would have had to walk along, I would have been in mortal peril if I had tried. A £6 Bolt fare each way should be added on to the cost of your stay as the nearest bus stop is almost as far away from the hotel as the airport itself and requires a similar walk along dangerous roads for pedestrians. To be fair, all of this was fine. I would have liked to know beforehand, though. Of all the budget chains I think Ibis is, generally, my favourite.