Yingxiang International Hotel Reviews

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your stay experience. We sincerely apologize that our stay did not meet your expectations! In feedback to the issue of smoke smell you reported, we promptly organized relevant departments to conduct focused training. The training covered the handling of smoke smell in public areas and guest rooms, as well as guiding guests to refrain from smoking. For guests who are highly sensitive to the smell of smoke, we proactively offer solutions such as room changes or professional air purification equipment to make up for it. Thank you for your feedback. It will urge us to provide better service to our guests. We once again apologize to you for your experience during your stay. If you come here next time, we hope you can book our hotel again and give us another chance to serve you. We look forward to yo

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出寶貴時間分享您的入住體驗。我們非常高興得知您對房間設施、服務質量以及我們員工的友好態度感到滿意。特別感謝您對莎莎的認可，她的專業和熱情服務是我們酒店一直以來的追求。我們始終致力於為每一位客人提供舒適、便捷的住宿體驗，行李寄存服務衹是我們眾多貼心服務中的一項。您的滿意是對我們工作最大的肯定，也是我們不斷進步的動力。期待您的再次光臨，我們將一如既往地為您提供優質的服務。如有任何需要或建議，歡迎隨時與我們聯繫。祝您旅途愉快，生活美滿！

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並抽出時間分享寶貴的反饋！我們非常高興得知您享受了房間的舒適、服務的品質以及豐富的早餐選擇——能為賓客呈現地道的本地風味是我們的榮幸。 對於節假日期間的繁忙情況給您帶來的不便，我們深表歉意。同時也感謝您對團隊努力的認可，即使在高峯期，我們始終以提供熱情周到的服務為首要目標。您的滿意是我們最大的動力，期待未來能再次為您和家人創造更完美的入住體驗！ 祝您旅途愉快，闔家安康！

Response from Property: Dear guests, thank you for your positive comments and valuable feedback. We apologize. In view of the inconvenience of language communication, we are starting to train more staff in English communication skills, and will provide translation tools at the front desk to improve the customer service experience. As for the extra deposit, we are concerned that your order on the website is a cash guaranteed order. The network will charge you a deposit as a guaranteed reservation, and the hotel will normally charge you a room fee and deposit, the deposit is used to deduct expenses from the mini bar, but the extra deposit will be rerouted back to your account (you can consult your card issuer for a refund) . If you have any questions, please call the hotel, we will be the first time for you to solve the relevant problems. We are committed to continuous optimization, thank you for your understanding and support. Looking forward to your visit again, let us have the opportunity to do better.

Response from Property: 尊敬的客人，感謝您選擇入住我們酒店並抽出時間分享寶貴的反饋！ 很高興得知您對房間的整潔度和整體體驗感到滿意，您的認可對我們而言是極大的鼓勵。關於價格問題，我們非常理解您在節慶期間的感受。由於節日期間房源需求較高，酒店會根據市場情況適度調整價格，以確保能為所有客人提供更優質的服務與設施保障。當然，我們始終致力於平衡性價比，您的反饋也會幫助我們進一步優化定價策略。為表誠意，我們誠邀您在非高峯時段再次光臨，通過官方渠道預訂可享專屬折扣。若有任何後續需求，歡迎隨時與我們聯繫，期待以更驚喜的體驗迎接您的歸來！

Response from Property: Dear guest: Hello, thank you for your review!The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment!Your satisfaction is our pursuit!welcome next time

Response from Property: Thank you very much for your comments. We appreciate your satisfaction and recommendation.We will continue to strive to provide the best services and facilities to meet your needs and expectations.If you have any other questions or need any help, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your presence and trust, and we look forward to your stay again.Have a nice trip!

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's location and convenient transportation. We are also very pleased that you commented on the cleanliness of our room. Although some of the hotel's decor may appear somewhat traditional, we are committed to providing every guest with a clean and comfortable environment. I'm glad you mentioned the beautiful view of the lounge sofa and curtains in the morning light, which brought you wonderful memories and inspiration for your photos. Your satisfaction is our driving force for continuous improvement, and we look forward to providing you with even better service in the future. If you have any suggestions or inquiries, please feel free to contact us. I wish you a happy stay and a safe journey!

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you are satisfied with our hotel facilities and services. First of all, we are honored to offer you a refreshing iced drink upon arrival, a thoughtful service we provide to every guest to soothe your travel fatigue. The front desk team's swift check-in and professional and enthusiastic service embody our commitment to providing an efficient and warm guest experience. Regarding the brightly lit room and complimentary upgrade you mentioned, we are pleased to offer you a more comfortable stay. In addition, our afternoon tea and late-night snacks are designed to provide you with a moment of relaxation and delicious food during your busy schedule. Your satisfaction is our greatest motivation, and we will continue to strive to continuously improve our service quality to provide every guest with an even better stay experience. Thank you again for your recognition and support. We look forward to seeing you again and will be happy to serve you wholeheartedly!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay with us and for taking the time to share your experience. We are delighted to learn that you were satisfied with our hotel's location, lobby, front desk service, and room upgrade. Your recognition is our greatest encouragement. We are committed to providing every guest with a warm and comfortable stay, and strive to achieve perfection in every detail. We are also pleased to hear that you highly praised our complimentary afternoon tea. We will continue to maintain our high standards for food quality, ensuring that every guest enjoys fresh and delicious meals. Thank you again for your recommendation and support, and we look forward to serving you again in the near future. If you have any further questions or suggestions, please feel free to contact us. We wish you a happy life and all the best!

Response from Property: 非常感謝您的精彩點評，您的肯定是我們前進的動力。前台小軒和專屬管家小美的專業與熱情，是我們服務團隊的驕傲。聽到他們在您的旅途中扮演了重要角色，幫助您享受了自貢的璀璨燈會、深厚文化以及地道美食，我們感到非常欣慰。您的滿意就是我們最大的追求。期待下次有機會再次為您提供服務，讓您的旅程更加圓滿。再次感謝您的寶貴反饋，祝您未來一切順利！

Response from Property: 尊敬的閣下，讀着您的點評，我們的心中充滿了無限的感激與喜悦。您的描述，讓自貢的清晨、英祥酒店的温馨與鹽都的深厚歷史，如畫卷般徐徐展開，給我們帶來了無盡的温暖和自豪。您提到的酒店管家式服務，小珍和小邵在入住時為您準備的特色涼糕與紅糖漿，以及專為您準備的歡迎水果，這些都是我們英祥酒店對每一位住客真摯心意的體現。我們深知，每一個細節的用心，都能讓您的旅程更加難忘。您參觀的西秦會館改建的鹽業歷史博物館，以及那裡的模型天車井架，都是自貢獨特文化遺產的生動體現，感謝您對古代智慧的贊歎。而當您在鹽幫菜的盛宴中，感受到的椒香與醋香，更是我們自貢地方美食文化的最佳詮釋。您的滿意與讚賞，是對我們工作的最大肯定。未來，我們英祥酒店將以此為動力，不斷追求卓越，為您提供更加優質、舒適的服務體驗。期待再次歡迎您光臨，與我們一同探索更多自貢的美好。衷心感謝您選擇英祥酒店，並給予我們如此寶貴的意見與評價。願我們能繼續攜手，共同創造更多美好的回憶。

Response from Property: Dear guest, thank you very much for taking the time to share your pleasant experience of staying in our hotel. Our team is extremely honored to provide you with such satisfactory service, and your praise is our inspiration for continuous pursuit of excellence. The location, environment and thoughtful service you mentioned are what we are always committed to providing. We are very pleased to see that you can enjoy tea, breakfast, and extra fruits and drinks. The enthusiastic service of Xiaomei in red clothes and Zhenzhen, the front desk lady, is the epitome of our employees' daily work, and we are proud of their efforts. Your feedback is very important to us. It is not only an affirmation of our work, but also a driving force for our progress. We will treasure your suggestions, continuously optimize our services, and provide you with a better experience for your next visit. Thank you again for your valuable evaluation, and look forward to your next visit, so that our meeting will become a beautiful memory again.

Response from Property: Dear guest, we are very pleased to receive your evaluation, and your satisfaction is our greatest honor. The geographical location, parking lot, charging piles and convenience of surrounding facilities you mentioned, as well as the appreciation of the hotel decoration and cleanliness of the guest rooms, are all the goals we have been striving for, and your recognition is our driving force. You especially mentioned the smiling service of the front desk staff and the extra surprise of the room upgrade, which not only reflects our team's enthusiasm and attention to every guest, but also demonstrates our commitment to providing a service concept that exceeds expectations. We are well aware that every smile and a little extra care can make guests feel the warmth of home, which is also the original intention of our service. Your feedback is not only an appreciation, but also a great encouragement for our future continuous improvement and service improvement. We promise that we will always adhere to high standards, continuously optimize services and facilities, and ensure that every guest can enjoy a comfortable, convenient and warm accommodation experience. Thank you again for your visit and good comments, and look forward to the opportunity to provide you with more good memories. If you have any needs or suggestions, please feel free to contact us, we are always ready to serve you. I wish you a happy life and look forward to your next visit!