Hilton Zhuji

Hilton Zhuji Reviews

Hilton Zhuji

No. 55, Xishi Street, Zhuji District, Shaoxing, Zhejiang, Zhuji, Zhejiang, ChinaView Hotel Details
Hilton Zhuji
Hilton ZhujiHilton ZhujiHilton Zhuji
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Hilton Zhuji Guest Reviews

4.6/5
Very Good
1942 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(1942)
Positive reviews(1885)
Reviews with photos/video(621)
Delicious breakfast(237)
Friendly front desk staff(211)
Located downtown(64)
Fantastic river view(47)
Great swimming pool(47)
Delicious buffet(29)
Negative reviews(57)
Virginia gachambi
Handicapped-friendly Room
Stayed in Aug 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 23, 2024
I really loved the ambience and the dinner at the hotel.The view at night was really beautiful and i enjoyed some shopping nearby .
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Looking forward to seeing you again.
Guest User
Handicapped-friendly Room
Stayed in Feb 2025
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 14, 2025
great hotel and a great location, the staff are alway freindly and helpfull
Response from Property: 親愛的客人，很高興您能滿意這次入住。同時也感謝您對我們團隊成員表示的認可。我們酒店位於諸暨的中心，左邊是陶朱山，右邊是浦陽江。我們也對行政樓層的客人開設了行政酒廊，天氣好時您可以到我們43樓的行政酒廊欣賞日落的美景，夜幕降臨時也可以沿着浦陽江的步道走到西施故里欣賞燈光秀。期待您的再次光臨。
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
5 review
4.0/5
Very Good
Posted on Mar 24, 2025
Clean, cozy and staff were all helpful and nice.
Black Diamond 007
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
80 review
5.0/5
Outstanding
Posted on Jan 20, 2024
This is without a doubt the best hotel in Zhuji. If you need to come to Zhuji for biz this is by far the best choice.
Response from Property: Dear guests, thank you for choosing Hilton Zhuji! Our hotel opened in the first quarter of this year and is a landmark of Zhuji with the location between Taozhu Mountain and Puyang River. Thank you for your appreciation of our service. Wish you all the best!
Clark
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
12 review
3.7/5
Posted on Jul 8, 2024
Everything are good in this hotel , we have 2 room feels very good at all. But the guy in the gym is so mean, to my 17 and 18 years old kids, he came up to them for no reason, make them feel they are stranger not in hotel guest, ask them " what are you doing here ? ? He is so rude and less educated , this is reason i give 1 star, pls ask him do not scare in house guest if they looks young enough!!!
Response from Property: Thank you for choosing us as your residence in Zhuji. We feel very sorry for your kid's unpleasant experince. Well, our gym is under management of the third party, we have already dived into this issue to require the gym staffs to behave professionally and kindly. We are looking forward to seeing you again and offer wonderful service to you and your families.
SOEN WEI
Deluxe Double Room
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 8, 2024
Nice big room. Bath tub 👍. But there is no bath foam 🫢
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Next time you may bring your favourite scent of bath foam and have a really soothing moment here. Looking forward to seeing you again.
HKTRAVELS
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
73 review
4.7/5
Amazing
Posted on May 28, 2023
Absolutely fantastic hotel wouldn’t hesitate to stay again
Response from Property: Dear guest, thank you for choosing Hilton Zhuji for your stay in this City. we look forward to having another opportunity to welcome you in the future.
Lisa
Twin Deluxe Mountain View Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Always great stay!
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Looking forward to seeing you again.
DariaBelik
King Premium View Room
Stayed in Dec 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Amazing hotel, definitely recommend to stay
Response from Property: Dear guest, thank you for choosing Hilton Zhuji! Our hotel is a landmark of Zhuji with the great view of Taozhu Mountain and Puyang River. It is our great honor to make your stay comfortable and pleasant. Thank you again for your appreciation of our service. Wish you all the best!
Bongkot
Deluxe Room (2 beds)
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 15, 2024
Very goog hotel
Response from Property: Thank you for choosing Hilton Zhuji. It is our great pleasure to offer you a comfortable stay here. Looking forward to seeing you again.
ShiliuyexiaoyeG
Twin Deluxe River View Room
Stayed in Jul 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Aug 3, 2024
very good(๑•̀ㅂ•́)و✧
Response from Property: 尊敬的賓客，感謝您選擇入住諸暨希爾頓酒店並且對我們給予肯定，您開心的笑臉是我們前進的動力，酒店全體成員很高興與您共度了一段滿意的時光。酒店坐落在諸暨這座美麗又富有文化底藴的城市的市中心地段，酒店依山傍水，在28樓遠眺就能看到西施故里；我們酒店致力於通過個性化服務，熱情好客的理念為到訪的每一位客人帶來舒適滿意的入住體驗，衷心期待能夠得到您的繼續支持，祝您旅途愉快！
Guest User
Handicapped-friendly Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Was top!
Response from Property: 您好，很開心您選擇入住諸暨希爾頓酒店。酒店坐落在諸暨這座美麗又富有文化底藴的城市的市中心地段，在28樓遠眺就能看到西施故里；酒店樓高45層視野開闊，店內隨處可見的西施浣紗、珍珠以及山水江南的元素，處處賞心悦目。很開心您對團隊成員專業服務的稱讚。期待您下次來在諸暨玩繼續選擇諸暨希爾頓酒店！祝一切都好！
Anonymous User
Deluxe Room (2 beds)
Stayed in Mar 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Apr 14, 2024
very good
Response from Property: 尊敬的賓客，您好，歡迎光臨諸暨希爾頓酒店並留下好評這將會是酒店團隊前進的動力。酒店第一季度開業，坐落在諸暨這座美麗又富有文化底藴的城市的市中心地段，遠遠地就能看到西施故里；樓高45層視野開闊，店內隨處可見的西施浣紗、珍珠以及山水江南的元素，處處賞心悦目。很開心您對團隊成員專業服務的稱讚。期待您下次來在諸暨玩繼續選擇諸暨希爾頓酒店！祝一切都好！
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2025
Travel with friends
3 review
4.7/5
Amazing
Posted on Mar 23, 2025
The entire service of Zhuji Hilton is very considerate and in place. My friend chose Hilton for a weekend trip, but he didn't expect to be "planted" in the whole Zhuji! The duty manager Xiao Lu arranged the room in advance according to the needs. When checking in, he introduced the hotel facilities and shared the surrounding information. The room environment is very good, the room maintains the usual high standard of hygiene, the shower room has sufficient water pressure, the mattress is moderately soft and hard, and there is no corridor noise in the middle of the night. I especially like Xiao Lu's "don't disturb but always there" service style, which has both five-star standards and human touch. The local specialty restaurant is still very good. When I checked in, I saw that there were children, so I specially arranged children's toiletries. The room hygiene is impeccable, the bathtub and sink are as clean as new, and even the fill light of the makeup mirror is polished. The attitude when checking out is also very enthusiastic, even if it is very busy, it cares about the experience. This kind of service with both professionalism and warmth really makes people want to come back for it! The hotel is high, and you can see the city scenery from the mountain outside the window. The view is very good. This kind of detail arranged throughout the journey makes people feel warm. The first choice hotel for future visits to Zhuji!
Original TextTranslated by Google
Response from Property: Dear guest, I am glad that you have a pleasant impression on this trip. Our hotel is conveniently located, and it is very convenient to go to any scenic spot. In addition, the hotel adopts elegant and luxurious beige and gray as a whole. The hotel is full of Zhuji's characteristic pearl elements, so the hotel is also called Pearl Hotel. Our mattress is Slumberland and the bedding is Carnation. All are Hilton Group standards, just to bring you the most comfortable experience. I wish you a pleasant journey and come often when you are free.
Guest User
King Executive Room
Stayed in Feb 2025
Family
3 review
1.0/5
Posted on Mar 23, 2025
Good: 1. Check in late on March 21. A man at the front desk was skilled and had a good service attitude; 2. All the staff at the breakfast restaurant on the 28th floor were proactive in service. Even when there were many people, they were orderly. The experience was very good. Bad: 1. Bad review of the front desk manager on duty on March 23; 2. Bad review of the executive lounge on March 22. The replenishment was not timely and there was no proactive service awareness. The executive service was far behind the InterContinental and Marriott; 3. The executive room and bathroom had an unreasonable design that blocked the bathtub after the sliding door was closed.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your valuable comments. We are also very sorry that our service did not meet your expectations. We will inform all departments and hotel leaders about your feedback. We also hope that you can see a brand new us when you come next time. I wish you a successful career and a pleasant journey.