Holiday Inn Express Jinan High-Tech Zone Reviews

Response from Property: Dear Guest,Thank you for your kind words and appreciation of our hotel and services. We are thrilled to hear that you had a great experience.A special mention to Tom, our team member, is indeed a great honor. We are proud to have such dedicated staff members who contribute to our guests' satisfaction. Rest assured, all our staff members are committed to providing exceptional service.We are also glad to know that you found plenty of restaurants nearby, making your stay even more enjoyable. We hope you had the opportunity to explore the local cuisine and enjoy the variety of flavors.We look forward to welcoming you back soon.Best regards,IHG Social Listening Team

Response from Property: Dear Guest,We are thrilled to hear that your stay with your colleagues at our hotel was a great experience. Your praise for Ms. Chen Yuying, in particular, is very much appreciated. Her kindness and thoughtfulness are truly remarkable, and we are glad to know that her message brightened your day.We strive to provide excellent service to all our guests, and it's rewarding to know that our efforts are being noticed and appreciated. We hope to welcome you back soon and continue providing you with an enjoyable experience.Best regards,IHG Social Listening Team

Response from Property: Dear guest, Thank you for your kind words! We're delighted to hear that our customer service exceeded your expectations. It's always our pleasure to make early check-ins and late check-outs hassle-free for our guests. Your satisfaction is our top priority, and we're glad we could make your stay with us a smooth and enjoyable experience. Welcome back anytime!Best Regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for taking the time to to write a review.We are pleased to know that you found our hotel room spacious and comfortable. We strive to provide our guests with a pleasant and relaxing environment, and your satisfaction is our utmost priority.We are committed to providing a pleasant and memorable experience for all our guests, and your positive review motivates us to continue improving our services.Thank you once again for choosing our hotel. We hope to welcome you back soon!Best regards,IHG Social Listening Team

Response from Property: Dear Guest,We apologize for the inconvenience you experienced during your stay.After investigating, we found that your order was a credit card guarantee order. The pre-authorization of the credit card will be automatically refunded by the platform after check-out.The room fee still needs to be paid at the front desk. Our hotel apologizes for any misunderstandings in communication caused by this.Thank you for your feedback, and we hope to welcome you back in the future.Regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience at our hotel.Our team strives to provide exceptional service to all our guests, and it's heartwarming to know that you found our staff friendly and helpful. We take pride in creating a warm and welcoming environment for everyone who visits us.Moreover, we are pleased that you enjoyed our breakfast. We strive to offer a diverse and delicious selection to cater to different tastes and preferences.Your satisfaction is our top priority, and we look forward to welcoming you again in the future. Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your recent stay and feedback! We're thrilled to hear that you found our rooms to be clean and that the hotel has a modern look. Your satisfaction is our top priority, and we strive to provide a comfortable and stylish environment for all our guests.Looking forward to welcoming you back soon!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your feedback. We're glad to hear that your stay was okay. We strive to provide excellent service and a comfortable environment for all our guests. If there's anything we can do better, please let us know. We look forward to welcoming you again soon.Best Regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for writing a review about your stay.How great to read you had such a pleasant stay with us. Thank you for your compliment towards our hotel! We greatly appreciate it. It would be our pleasure to welcome you back again soon!Best Regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for writing a review about your stay.I am most gratified to read your compliments to our staff. We are of the belief that they are our greatest asset. Thank you for noticing their efforts.We remain at your disposal and look forward to hearing from you.I hope that you will come back to see us again in the future.Best wishes,IHG Social Listening Team

Response from Property: Dear guest,First we would like to thank you for taking the time to share your experience with us.We are happy you enjoyed the hotel's position,since we are very close to the bus station.It is also our pleasure to know you are satisfied of breakfast and the delivery robot.We look forward to welcoming you back soon.Kind regards,IHG Social Listening Team

Response from Property: Dear guest,Thanks for choosing to stay with us. We are delighted to know that you were satisfied with our hotel's location ,staff service, and breakfast etc.We look forward to welcoming you back to our hotel in the not too distant future!Best regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your excellent review! We are thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we strive to provide a comfortable and memorable experience for every guest.Looking forward to welcoming you back soon!Best regards,IHG Social Listening Team

Response from Property: Dear guest,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was amazing. Your satisfaction is our top priority, and we strive to provide exceptional service and a clean, comfortable environment. Looking forward to welcoming you back soon!Best Regards,IHG Social Listening Team