Hampton by Hilton Zhuhai Gongbei Port

Hampton by Hilton Zhuhai Gongbei Port Reviews

Hampton by Hilton Zhuhai Gongbei Port

No.1025 Yuehai East Road, Xiangzhou District, Zhuhai, Guangdong, 519020, ChinaView Hotel Details
Hampton by Hilton Zhuhai Gongbei Port
Hampton by Hilton Zhuhai Gongbei PortHampton by Hilton Zhuhai Gongbei PortHampton by Hilton Zhuhai Gongbei Port
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Hampton by Hilton Zhuhai Gongbei Port Guest Reviews

4.3/5
3097 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(3097)
Positive reviews(2833)
Reviews with photos/video(431)
Delicious breakfast(406)
Convenient location(366)
Friendly front desk staff(311)
Easy to get around(158)
Close to beach(94)
Nice sea view(81)
Delicious buffet(30)
Negative reviews(264)
Men Boon Ho
Guestroom (2 beds)
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 30, 2024
A comfortable stay at an excellent and clean. hotel Strategically located - near to Gongbei Immigration, Zhuhai Railway station and Lover Road. We enjoyed the sumptuous breakfast. Kudos to the excellent services provided by your front desk staff and also Mr Kern, the housekeeping staff. Highly recommended.
Response from Property: Dear partner, thank you very much for your 5 star praise, Huan Xiao Peng is super happy! It is our greatest honor to serve you well, and what is more happy is that during your journey, we can bring you a warmth and accompany you to spend more happy times. Looking forward to your coming again!
TayEdmond
Cozy Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 10, 2024
Room is clean and tidy. Likes the mini belcony and nice view
Response from Property: Dear friends, your satisfaction is the greatest hope of small friends, I hope to spend a good time with you again, we will pass the spirit of small friends to every friend who comes to Huan small friends home! I wish you all the best
Guest User
Queen Room
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 10, 2025
Receptionist Tina was most helpful and polite. She upgraded our room to a more spacious room on higher floor free of charge. The room was bright and neat with a cosy sun room next to the balcony. It was a nice day
Response from Property: Dear partner, thank you for your appreciation and recognition. I feel a little disappointed that Xiaopeng did not receive your 5-point review. Xiaopeng will work harder to learn and strive to get your 5-point review next time. Xiaopeng looks forward to your visit again, Happy everyday
T
Cozy Double Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Satisfied with the room and the facilities. Very well located close to the GongBei Port to Macau. Tina at the reception desk was very helpful to keep our bags after check out time.
Response from Property: Dear guest, hello. We are honored to receive your praise and delighted that our staff has been recognized by you. The hotel adheres to the service tenet of making every guest feel at ease and comfortable, striving to provide every guest with a wonderful stay experience. We look forward to your next stay and full marks, wishing you a happy life。
Den Chicco
Super Double Room
Stayed in Oct 2024
Family
2 review
3.5/5
Posted on Dec 31, 2024
It was ok. Language was a bit difficult. Hotel is in a pretty good location. Few food choices nearby. Just stayed to sleep.
Response from Property: 親愛的家人，感謝您選擇我們希爾頓歡朋作為您的下榻酒店，您在入住期間有什麼建議都可以隨時反饋給我們，我們也會在第一時間為您解決，關於您提到的問題，我們會加強培訓並整改，您的反饋對我們來説非常重要，可以督促我們做的更好，我們也會盡我們的努力做得更好，讓每個來到希爾頓的客人都有賓至如歸的感覺，我們非常期待您的下次光臨，期待再次為您服務的歡小朋
Guest User
Queen Room
Stayed in Feb 2024
Business travelers
10 review
3.7/5
Posted on Mar 30, 2024
Room was clean and air con was working well .. however .. carpets need some sprucing up .. overall stay was fine .. surrounding area plenty of good food n 5 mins walk to the esplanade was a surprise
Response from Property: Dear Guest, thank you very much for your patient feedback. We will definitely strive to do better. Regarding the carpet you mentioned, we will also strengthen management and pay attention to details and hygiene. We look forward to your next visit and wish you a happy life.
FL
Cozy Room (2 beds)
Stayed in May 2024
Family
2 review
3.7/5
Posted on Jun 6, 2024
I really impressed their variety of breakfast.
Response from Property: Thank you for sharing your stay experience. Huanxiaopeng's growth cannot be separated from your encouragement and recognition. Huan Xiaopeng noticed that you did not give us a full positive rating of 5 points. I believe there is still room for improvement and improvement. We will continue to work hard with your encouragement and support, and I believe we will do even better! We sincerely welcome you to visit again in the near future---- Constantly striving happy friends
Guest User
Queen Room
Stayed in Aug 2024
Business travelers
61 review
5.0/5
Outstanding
Posted on Oct 16, 2024
business trip, great hotel, more than expected, will stay again when I am back...
Response from Property: Dear friend, your satisfaction is the greatest expectation of Huanxiaopeng. We hope to spend another wonderful time with you. We will pass on Huanxiaopeng's spirit to every friend who comes to Huanxiaopeng's home. Looking forward to your next visit and wishing you all the best and a happy life!
Guest User
Cozy Double Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Very friendly and great customer service. I stay in the hotel for numerous times this year and Ms Linda Zhang has shown great customer service and help me upgrade my room.
Response from Property: 非常感謝您的五分好評，看到您對歡朋如此滿意，歡小朋看着心裏暖暖的，非常感謝您的讚賞。小夥伴就是一心為來到歡朋的家人着想，來到歡朋我們都會提供無微不至的服務，熱情周到的服務和舒適、安靜的休憩環境，記得常來哦~
Guest User
Deluxe Family Friendly Room (Double Bed)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Andy from the reception is very good and friendly
Response from Property: Dear friend, your satisfaction is Xiaopeng's greatest expectation. We hope to spend a wonderful time with you again. We will pass on Xiaopeng's spirit to every friend who comes to Huanxiaopeng Home! Wishing you all the best.
.44
Family Room
Stayed in Sep 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The room is good n the hotel is clean The room is good n the hotel is clean The room is good n the hotel is clean
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us all five points of praise. Your affirmation will motivate us to continue working hard and moving forward. We will definitely receive every friend who believes in us with care. We look forward to your next arrival. We wish you all the best and a happy life. Thank you!
Guest User
Suite - Sea-View
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 25, 2024
We have stayed at this hotel every time we have gone to Zhuhai for a weekend. The staff are great, the room is large with a great view of the ocean and bridge, is in a great location, and the breakfast is very good. A very good experience.
Response from Property: Dear customer, thank you very much for your full praise of Huan Xiaopeng. Your recognition and support are our unremitting pursuit. It is a great honor for Huan Xiaopeng to meet you in the vast sea of people. We will continue to work hard to provide you with a stay experience that is as pleasant as ever----- Love your happy little friend
ChanAngus
Cozy Room (2 beds)
Stayed in Aug 2023
Family
18 review
4.5/5
Great
Posted on Nov 5, 2023
Good location nearby can find anything you need. Breakfast is a great and best value for money. While facilities are rather old.....
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us all five points of praise. Your affirmation will motivate us to continue working hard and moving forward. We will definitely receive every friend who believes in us with care. We look forward to your next arrival. We wish you all the best and a happy life. Thank you!
Wong Ann Hung
Cozy Room (2 beds)
Stayed in Feb 2024
Family
45 review
4.0/5
Very Good
Posted on Mar 22, 2024
Good breakfast, room quite small, location is good. Everything such as convinience shop, food is just walking distance
Response from Property: Dear guest, thank you very much for choosing Hampton by Hilton Hotel. Thank you for your patient feedback. As the average size of the regular room you booked is relatively small, we will do our best to upgrade your room type when your next stay is not tight. Looking forward to your next stay and wishing you a happy life.
Kwek Kelvin
Super Double Room
Stayed in Jan 2024
Solo travelers
23 review
3.7/5
Posted on Feb 28, 2024
Not exactly a Hilton Subsidiary standards as compared to Sheraton 4-points equivalent. It’s old and aged in the room and bathroom. Though location is quite near to Gongbei.
Response from Property: Hello dear friends! I am very sorry that this stay has caused you a bad memory. Xiaopeng has realized his mistake. In response to the questions you raised, we will strictly investigate and rectify them, and promptly take improvement measures to strengthen management training and improve service quality. In order to meet the expectations and needs of all guests, it may have a certain impact on you. Xiaopeng deeply apologizes for this. When you check in next time, Xiaopeng will pay more attention to meticulous service. If you have any questions during your stay, You can contact the manager on duty at any time, who will solve the problem for you as soon as possible. At the same time, I hope you can give me another chance. I look forward to your next visit. I wish you a happy life, thank you!