Name: Grand Soluxe Zhongyou Hotel Shenzhen
Address: Shenzhen, China
Rating: 9.2

China

Shanghai

Guangzhou

Shenzhen

Xi'an

Sanya

Lanzhou

This hotel is conveniently located near Lujiazui in Shanghai, offering clean facilities and spacious rooms. What impressed me the most was the exceptional kindness and professionalism of all the staff, which makes me look forward to returning on future visits.
1. Although my late checkout was scheduled for 2:00 PM, I accidentally overslept and exceeded the time. The front desk staff kindly gave me a call to remind me, allowing me to check out smoothly and without stress.
2. While I was waiting for a taxi with my luggage in the lobby, a staff member approached me, guided me to a seating area, and offered to keep my luggage for me, which was very thoughtful and convenient.
3. When the taxi arrived, the staff assisted with loading my luggage into the car and politely invited me to board first, which made the departure very comfortable.
4. During both check-in and check-out, the front desk staff communicated fluently in English and provided courteous, professional service.
5. On one occasion in the elevator, a staff member kindly asked which floor I was heading to and stepped back slightly so I could enter and ride more comfortably.
These small yet considerate gestures left a lasting positive impression. I would be delighted to stay at this hotel again whenever I visit Shanghai.

Thank you so much,

I had some business in the area and needed a hotel, so I opted for this five-star property. I requested a non-smoking room, and it was clean and odor-free. While the amenities were a bit dated, they were impeccably clean and met my expectations. I was assigned a high-floor room facing the street. Despite the location, it was surprisingly quiet, and I slept very well. There was no bellhop service for luggage upon arrival. The room also featured a bathtub.

This time I stayed at the Zhongyou Hotel, and the experience was amazing! Stepping into the lobby, the elegant decoration style and fragrance instantly dispelled the fatigue of the journey. The room was warmly decorated, the bedding was soft and comfortable, and I had a good night's sleep. The service was impeccable, especially Xiao Shen at the front desk, who was warm and welcoming, and caring for breakfast greetings. The gym facilities are complete. The surrounding transportation is convenient, whether it is a business trip or a leisure trip, this place is perfect. Highly recommended, I will come again next time!

zhongyouyangguang

Columbus

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