Elong Hotel (Zhaoqing Qixingyan Archway Plaza)

Elong Hotel (Zhaoqing Qixingyan Archway Plaza) Reviews

Elong Hotel (Zhaoqing Qixingyan Archway Plaza)

No. 13 Duanzhou 4th Road (Yatu Business City), Duanzhou District, Zhaoqing, Guangdong, 526040, ChinaSee Hotel Details
Elong Hotel (Zhaoqing Qixingyan Archway Plaza)
Elong Hotel (Zhaoqing Qixingyan Archway Plaza)Elong Hotel (Zhaoqing Qixingyan Archway Plaza)Elong Hotel (Zhaoqing Qixingyan Archway Plaza)
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Guest Reviews

9.4/10
Outstanding
1222 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1222)
Positive reviews(1211)
Reviews with photos/video(498)
Friendly front desk staff(128)
Convenient for shopping(111)
Good sound insulation(81)
Well decorated(77)
Located downtown(63)
Delicious breakfast(55)
Perfect for kids(44)
Has facilities for children(9)
Negative reviews(11)
QueChia
Special Queen Room
Stayed in Jan 2025
Family
12 review
10/10
Outstanding
Posted on Feb 16, 2025
Newly renovated, good location, just next to airport express bus station. Opposite is the Star lake, supermarket, shopping and foods. Rooms are clean, water pressure very good. If you wish to have a quiet room, choose the rooms that facing back. Facing main road can be quite noisy.
Response from Property: Dear guest! Thank you very much for sharing your stay experience with us. The only way for all hotel staff to repay your affirmation is to provide more professional and attentive services and treat every guest sincerely. We sincerely look forward to your visit again! I wish you and your family all the best and happiness every day!
Guest User
Extraordinary Family Suite (Smart Guest Control + Themed Decor + Floor-to-Ceiling Scenic View + Electric Curtains)
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 26, 2024
Super spacious and nicely equipped! The hotel staff are extremely friendly and helpful! We have chosen this hotel every time we visited Zhaoqing! Highly recommended!
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again and wish you a happy life!
Guest User
Delight Double Bed Room (Smart Guest Control + City-View + Electric Curtains)
Stayed in Mar 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on Apr 25, 2025
The room is clean and the location is convenient. There is a bus stop in front of the hotel. The lake, shopping mall and the cross-border coach pick up point is within walking distance. The room is clean. However, the smoking smell is very strong. The window cannot be closed and it is quite noisy. Can hear the cars and buses pass by clearly. The amenities can be missing (e.g. face towel is not provided the next day or even in day 1)
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店並抽出時間分享您的體驗反饋。您對房間清潔度和地理位置的認可讓我們倍感榮幸,同時也非常重視您提出的問題。對於煙味過重、窗户無法關閉以及噪音干擾,我們深表歉意,現已安排工程部全面檢修門窗,並加強對禁煙區域的巡查管理;關於客房用品配備不足的情況,我們已對相關服務流程進行復盤整改,後續會嚴格核查每間客房物品配備,確保服務品質。您的反饋是我們改進的動力,若您願意再次光臨,我們將竭力為您提供更優質的入住體驗,期待能有機會彌補此次的不足!
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Couple
13 review
7.5/10
Posted on Feb 16, 2025
The front door is bus station. And there is two shopping mall on the other side of hotel, which has lots of restaurants. The room is big enough. The breakfast is ok.
Response from Property: 尊敬的顧客:您好,我們目標是為客人提供舒適的入住環境和最佳服務, 非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷 提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次 光臨!
HEW
Specialized Double Bed (Quiet And Comfortable + Electric Curtain)
Stayed in Sep 2024
Traveling with friends
15 review
10/10
Outstanding
Posted on Oct 24, 2024
Hotel staff are very helpful, location is very convenient. Bed is very comfortable and will stay again if I go back Zhaoqing.
Response from Property: Hello, distinguished guest! Thank you very much for sharing your stay with us. Only by more professional and attentive service andsincere treatment to every guest can we repay your affirmation. Sincerely looking forward to your visit again! I wish you and your family all the best and happy every day!
Guest User
Delight Twin Room (Smart Guest Control + Electric Curtains)
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 28, 2024
Modern and great facilities. Very convenient location. Will come back later :-)
Response from Property: 尊敬的賓客:感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是 因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到 的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都 尤為的關心,關懷,體貼,照顧,温暖,是每位藝龍酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝。祝:開心每一天!
Ca Yan
Delight Double Bed Room (Smart Guest Control + City-View + Electric Curtains)
Stayed in Jun 2023
Couple
1 review
9.5/10
Amazing
Posted on Jul 21, 2023
very good location, friendly staff and clean
Response from Property: I put all my sincerity into it and am willing to be with you all the way! From facilities to services, from concepts to feelings, I believe you will have a different experience. We don’t want much, just that you’re satisfied. Seeing the four-point score you gave, we guess you must have higher expectations. Zhaoqing Mingdian Business Hotel is located in the center of Zhaoqing, a 30-meter walk from Zhaoqing Bus Terminal, Xinghu Shopping Plaza, and Qixingyan Arch. , the transportation is extremely convenient. The hotel rooms are carefully designed, and some rooms have beautiful views of Star Lake. The orientation of the hotel rooms has been carefully designed, and some rooms can enjoy the beautiful view of Xinghu Lake. We will continue to work hard to never disappoint your expectations! With your encouragement, I believe we will get better and better, because we are more exciting with you!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 5, 2025
The rooms at Elong Hotel are clean, and the customer service and cleaning staff are friendly, polite and responsive. The hotel is near RT-Mart and Xinghu, which is convenient for shopping and sightseeing.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Yilong Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We warmly look forward to your visit again! I wish you a happy life!
Sandyoo
Specialized Double Bed (Quiet And Comfortable + Electric Curtain)
Stayed in Mar 2025
Family
27 review
8.0/10
Very Good
Posted on Apr 22, 2025
The location is convenient, there are two shopping malls opposite the hotel and many restaurants. The hotel is a normal business hotel, I just happened to get an upgraded room so it was quite big.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience! We are very pleased to know that our location and surrounding facilities can bring convenience to your travel. It is our honor to upgrade your room. The spacious space can add comfort to your journey, which is exactly the surprise and care we hope to convey! As a business hotel, we are always committed to improving the experience of every guest with caring service. Although we only received 4 points this time, your feedback is a valuable direction for us to optimize the details. We look forward to providing you with a full score stay experience with more perfect services in the future! I sincerely look forward to meeting you again!
Guest User
Delight Twin Room (Smart Guest Control + Electric Curtains)
Stayed in Mar 2025
Couple
16 review
8.0/10
Very Good
Posted on Apr 22, 2025
The hotel is very close to Qixingyan, Xinghu Square and Impression Plaza. It is only a few minutes' walk away and you can eat at Shengji, which is famous locally. The hotel is clean and the curtains have good blackout effect. The hotel service staff is good, the price is reasonable and cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay and sharing your experience! We are sincerely happy that you can easily check in the beautiful scenery of Qixingyan, enjoy the convenience of Xinghu Plaza and Impression Hui, and taste the authentic flavor of Shengji! The clean environment and shading facilities of the guest rooms have been recognized by you, and the service team is also very encouraged! Your affirmation of cost-effectiveness is the driving force for us to insist on quality. Although we have received 4 points this time, we are well aware that there is still room for improvement. We will continue to optimize the details in the future and look forward to presenting you with a full score answer sheet with more considerate service and experience next time! Looking forward to seeing you again!
Guest User
Special Queen Room
Stayed in Mar 2025
Family
3 review
6.0/10
Posted on Apr 7, 2025
The first time I came to Zhaoqing for tourism, I chose to stay in this hotel. Advantages: 1. Convenient transportation-it is close to the Qixingyan Scenic Area, and it is convenient to travel. Impression Hui and a large supermarket are opposite the hotel, which is convenient for eating and drinking. 2. Free parking-there is free indoor parking 3. There is a gym and free washing machine Disadvantages: 1. The service attitude of the front desk is relatively poor. I came to check in at more than 14 o'clock. I was informed that because the previous guest checked out late, it was initially estimated that it would take 30 minutes to delay the check-in and there was no compensation. After arguing with the front desk, other rooms were arranged. a: The front desk gave people the feeling that the delay in check-in was caused by the problem of the hotel management. The guests should pay the bill and wait there slowly. b: The front desk could not answer the problem directly and give a reasonable solution immediately. It was required to provide a complaint phone number (because there was no complaint phone label on the scene) and was informed that there was no complaint phone number; after complaining to the Ctrip platform, the staff came out to coordinate and solve it. Only then did I see the store manager feedback the problem of hotel management and give a solution. I hope to do a high standard in the future. 2. The bathroom is relatively small and I can't stretch my hands in the shower. 3. The soundproofing is very poor. The windows across the street are still broken and can't be closed tightly. I can still hear the birthday party of a group of people upstairs at 11 o'clock in the evening. I was devastated. Summary: The overall cost-effectiveness is low, and the hotel management is poor. If you want a more comfortable experience, consider it carefully!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the unpleasant stay you had. We feel guilty for your feedback. It is our fault that we failed to let you enjoy a pleasant journey. Regarding the delay in check-in, it was indeed due to improper coordination on our part. We will equip the front desk with a complaint channel to improve the efficiency of problem solving. Regarding the front desk service, we have severely criticized and trained the relevant personnel to optimize the reception process. At the same time, we will conduct a comprehensive inspection of the room facilities and repair the sound insulation and window problems. If you choose our hotel next time, we hope to have the opportunity to make up for this mistake and create a high-quality accommodation experience for you.
V Chung
Delight Twin Room (Smart Guest Control + Electric Curtains)
Stayed in Feb 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Mar 31, 2025
The location is very good, the staff is very friendly, but the bathroom is a bit old! But overall it's good
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your recognition! We always regard the superior location and the quality service of our employees as the top priority of our business. Regarding the problem of the restroom, we have included it in the rectification plan, and will improve the cleaning and maintenance standards in the future to bring you and other customers a more comfortable experience. Looking forward to your visit again!
Anonymous User
Special Queen Room
Stayed in Feb 2025
Traveling with friends
49 review
9.5/10
Amazing
Posted on Mar 30, 2025
The hotel is in a good location, a ten-minute walk from Xinghu Archway Square, with convenient transportation and multiple buses to the Song City Wall. The parking lot is right next to the hotel, with plenty of parking spaces. The rooms are spacious and clean, with complete facilities. The reception staff and room service staff were very friendly and considerate. However, the front desk staff I met when checking out had no expression on their faces and did not say goodbye politely.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your detailed stay experience. We are sincerely happy to know that you are satisfied with the hotel's location, room environment and the service of most staff. We are extremely sorry for the poor service attitude of the front desk staff during check-out. We have trained and educated the employees involved. In the future, we will strengthen service supervision and optimize service details to avoid such incidents from happening again. We look forward to your visit again and let us provide you with better and more considerate services.
Anonymous User
Delight Double Bed Room (Smart Guest Control + City-View + Electric Curtains)
Stayed in Feb 2025
Couple
37 review
10/10
Outstanding
Posted on Apr 5, 2025
The environment is clean and the rooms are high-end. The lighting atmosphere is warm! It is very close to the Qixingyan scenic spot! The hotel is opposite the shopping mall and there is a commercial street. It is very convenient! The price, facilities and services are very cost-effective!
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Yilong Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We warmly look forward to your visit again! I wish you a happy life!
Guest User
Special Queen Room
Stayed in Feb 2025
Couple
19 review
10/10
Outstanding
Posted on Apr 2, 2025
The hotel is very close to Qixingyan, Xinghu Square and Impression Hui. You can go shopping in a few minutes' walk and have a delicious porridge hot pot. The hotel is very clean and the curtains have a good blackout effect. The hotel service staff is very good, the price is not expensive, and the cost performance is very high.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to know from your message that you have left such a good impression. I hope you can continue to pay attention to Yilong Hotel in the future and tell us more about your feelings and experiences when you stay in the future. We warmly look forward to your visit again! I wish you a happy life!