Vienna International Hotel (Zhangjiajie High Speed Railway Station)

Vienna International Hotel (Zhangjiajie High Speed Railway Station) Reviews

Vienna International Hotel (Zhangjiajie High Speed Railway Station)

No.188 Yichen Plaza, Binhe Road, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Vienna International Hotel (Zhangjiajie High Speed Railway Station)
Vienna International Hotel (Zhangjiajie High Speed Railway Station)Vienna International Hotel (Zhangjiajie High Speed Railway Station)Vienna International Hotel (Zhangjiajie High Speed Railway Station)
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Guest Reviews

9.3/10
Very Good
1268 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1268)
Positive reviews(1228)
Reviews with photos/video(201)
Delicious breakfast(89)
Friendly front desk staff(71)
Easy to get around(70)
Large rooms(59)
Many amenities(55)
Located downtown(23)
Fantastic river view(11)
Negative reviews(40)
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
20 review
8.0/10
Very Good
Posted on Sep 28, 2024
The front desk staffs are friendly. The hotel provide washing machine and dryer. The breakfast is nice.
Response from Property: Dear guests, hello! Thank you for staying in our hotel. If you have any dissatisfaction during your stay, you can let us know in time. The hotel is very convenient to travel, and there are a variety of options for food, shopping and entertainment around. We look forward to your next visit and wish you a happy life!
Guest User
City-view Twin Room
Stayed in Mar 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 4, 2025
Very clean and amazing views
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Phillip shane
Superior Room (2 Beds)
Stayed in Oct 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Dec 8, 2024
Good service and clean
Response from Property: Distinguished guests: I am very glad to learn from your comments that I have left such a good impression on you. I look forward to telling us more feelings and experiences when I check in in the future. I warmly look forward to your coming again!
SANDEEPCHAITANYA
Superior Room (2 Beds)
Stayed in May 2025
Business traveler
45 review
10/10
Outstanding
Posted on Jun 2, 2025
Nice room.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Scenic View Twin Room With Mountain And River View
Stayed in Apr 2025
Family
27 review
10/10
Outstanding
Posted on May 19, 2025
The hotel is in a great location, with many restaurants nearby. The river view room offers a view of Tianmen Mountain and the river view is very nice. There is free parking in the underground parking lot. It is very pleasant to walk along the river at night.
Original TextTranslated by Google
Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely look forward to seeing you again
Yatoubao。。
Scenic View Twin Room With Mountain And River View
Stayed in Apr 2025
Family
18 review
10/10
Outstanding
Posted on May 17, 2025
The scenery was especially beautiful when I took the photo while standing in the room! The beautiful scenery of the Lishui River is in full view! ! ! Very comfortable! ! Worth recommending👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying in our hotel and giving us your evaluation. The hotel is located in the city center, only about 10 minutes away from the pedestrian street and 5-10 minutes away from the cable car station. The transportation is convenient. We look forward to your visit again! I wish you a happy life!
Guest User
Scenic Double Bed Room With Mountain And River View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 3, 2025
The hotel is located in the downtown area, not far from the high-speed rail station, with convenient transportation, close to the river, nice view outside the window, clean room, good view, good breakfast! Worth staying!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 2, 2025
Environment: Pleasant view outside the window, river view room location, wide view Hygiene: Clean and tidy Service: The front desk lady has a good personality and patient answers, and the front desk also provides free local berry tea. The hotel is close to the Tianmen Mountain Cableway Station, and it is also convenient to take a taxi to the Seventy-two Wonders Tower The only thing that needs to be improved is the breakfast. The hotel's noodle soup is tasteless, which is a bit of a waste. Everything else is OK
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Superior Double Room
Stayed in Mar 2025
Couple
14 review
9.5/10
Amazing
Posted on Apr 25, 2025
This hotel is pretty good overall, with a convenient location and convenient travel. The room is clean and tidy. Although the facilities are not new, they are well maintained and can meet basic needs. The staff is very friendly, check-in is fast, and the service is thoughtful. But the air conditioner in the room always smells of smoke. As a short-term accommodation option, it is still a good choice, with a reasonable price-performance ratio. I may consider staying here next time.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your compliment. Guest satisfaction is the only standard to test our service. Your satisfaction is the biggest motivation for our work. Thank you for your sincere evaluation. Just as it is with distinguished guests like you who always give us advice and encouragement, we can keep moving forward and making progress. Vienna has more than 2,000 branches across the country. No matter where you are, Vienna Hotel will provide you with a comfortable home-like accommodation and the most active and enthusiastic service to give you the best enjoyment! All the hotel staff are looking forward to your visit again!
Eryueying,beijing
Superior Room (2 Beds)
Stayed in Mar 2025
Couple
22 review
9.7/10
Amazing
Posted on May 12, 2025
Vienna International Hotel/Vienna Hotel is the hotel I stayed in the most and was most satisfied with during my self-driving trip to Hubei, Hunan and other places. The hotel is well decorated, and artistic oil paintings can be seen everywhere in the lobby and corridors. The hotel environment is hygienic, the facilities and services are good, and the rooms are clean and tidy. Zhangjiajie Vienna International Hotel High-speed Railway Station Branch has an underground parking lot with sufficient parking spaces, which is convenient for travel, walking around the city, and visiting Tianmen Mountain.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your compliment. Guest satisfaction is the only standard to test our service. Your satisfaction is the biggest motivation for our work. Thank you for your sincere evaluation. Just as it is with distinguished guests like you who always give us advice and encouragement, we can keep moving forward and making progress. Vienna has more than 2,000 branches across the country. No matter where you are, Vienna Hotel will provide you with a comfortable home-like accommodation and the most active and enthusiastic service to give you the best enjoyment! All the hotel staff are looking forward to your visit again!
Guest User
City-view Twin Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 30, 2025
From the moment I stepped into the hotel, I was greeted with a smile and went to the front desk to check in. The front desk staff was skilled in their business, handled the procedures quickly, and also introduced the hotel facilities and surrounding travel guides to me. During my stay, the room service responded very quickly. Once I accidentally spilled a drink, after contacting the room service, the staff arrived within a few minutes and quickly cleaned up the stain. The environment is good and the facilities are complete
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and at the same time we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 14, 2025
The hotel's interior environment can be said to be elegant and clean, and the rooms are spacious and bright. In particular, the service staff is warm and thoughtful, and they try their best to meet the guests' requirements, which is very satisfactory. The hotel's location is also very convenient, with famous attractions and many gourmet restaurants around. Staying in this hotel for tourism is a very pleasant experience, and I will come again in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Room (2 Beds)
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 7, 2025
A very satisfactory hotel, with a good location, enthusiastic staff, and thoughtful service. The room is also equipped with disposable face towels and wet and dry slippers. Although it is an old hotel, it looks very comfortable and satisfactory. Their breakfast is very rich and varied. I especially like their fried rice and sweet potatoes.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing our hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of our hotel services. We look forward to your and your family's stay again!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Other
11 review
10/10
Outstanding
Posted on Feb 24, 2025
The environment is very good and the transportation is very convenient. Although it is a comprehensive building, it is very clean and comfortable to live in. The service attitude is very good. I will stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna International Hotel Zhangjiajie Tianmenshan High-speed Railway Station will be the warmest and most unique one in your memory! Come home often and wish you well!
Anonymous User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
28 review
6.0/10
Posted on Feb 19, 2025
You don't need to swipe a card to get to the floor. There is a business KTV in the whole building. You can hear the bass of the speakers at night, which disturbs your rest. There is no non-smoking floor. There is a strong smell of cigarettes in the elevator.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to give us feedback on your stay experience. We apologize for the inconvenience this has caused you. We have attached great importance to the issues you mentioned and have immediately formulated improvement measures. We wish you a happy life!