Grand Hyatt Hong Xin Hotel, Zhangjiajie

Grand Hyatt Hong Xin Hotel, Zhangjiajie Reviews

Grand Hyatt Hong Xin Hotel, Zhangjiajie

Xixiping Street, Zhangjiajie City, Dongcheng Province, China, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Grand Hyatt Hong Xin Hotel, Zhangjiajie
Grand Hyatt Hong Xin Hotel, ZhangjiajieGrand Hyatt Hong Xin Hotel, ZhangjiajieGrand Hyatt Hong Xin Hotel, Zhangjiajie
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1 night

Guest Reviews

9.5/10
Outstanding
161 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(161)
Positive reviews(156)
Reviews with photos/video(64)
Classy environment(22)
Large rooms(11)
Perfect for business trips(9)
Friendly front desk staff(9)
Delicious breakfast(8)
Convenient parking(8)
Convenient for shopping(8)
Close to scenic area(5)
Negative reviews(5)
Guest User
Deluxe Suite
Stayed in Mar 2025
Family
4 review
9.5/10
Amazing
Posted on Apr 29, 2025
Perfect Location. Modern and clean Apartment. Restaurants, Supermarket and Shopping Mall right outside. Easy to get to City Center and other activities by Taxi.
Response from Property: We are honored to receive your favorable comments. Your satisfaction is our greatest pursuit! We look forward to seeing you again! Thank you
Zainie
Family-friendly Family Room
Stayed in Feb 2025
Family
4 review
10/10
Outstanding
Posted on Mar 29, 2025
Everything is fine Reception lady helped us a lot The only bad experience was, at our check out time (5.30) the area got electric black out We had to take our luggages down by emergency exit in darkness
Response from Property: We are willing to give 200% effort just for your 100% satisfaction. Thank you for your support and look forward to your visit next time.
Yanto91
Triple Room
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Feb 6, 2025
Very nice hotel, nice host, very helpful recepsionist and near to tourist attraction place
Response from Property: We are honored to receive your favorable comments. Your satisfaction is our greatest pursuit! We look forward to seeing you again! Thank you
Guest User
Family-friendly Family Room
Stayed in May 2025
Family
5 review
9.5/10
Amazing
Posted on Jun 18, 2025
Good hotel and location close to airport.
Response from Property: 非常感謝您對我們的認可，祝您生活愉快，事事順心！
Guest User
Deluxe Standard Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 6, 2025
The facilities are complete, the rooms are very clean and tidy, it is very close to the scenic area, and parking is the most convenient
Original TextTranslated by Google
Response from Property: I was so surprised to receive your five-star praise. I am honored to be praised. All the hard work is worth it.
Guest User
Deluxe Standard Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 4, 2025
The location is very convenient, close to the surrounding business district and attractions. The room is spacious and bright, and the staff is attentive
Original TextTranslated by Google
Response from Property: We are willing to give 200% effort just to make you 100% satisfied. Thank you for your support and look forward to your next visit!
Guest User
Deluxe Standard Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The service is warm and professional, the details are impeccable, and it really makes you feel at home!
Original TextTranslated by Google
Response from Property: We are honored to receive your favorable comments. Your satisfaction is our greatest pursuit! Looking forward to seeing you again! Thanks!
Guest User
Deluxe Standard Room
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 20, 2025
The experience exceeded expectations, the front desk was beautiful, the service was thoughtful, and I have the urge to stay again.
Original TextTranslated by Google
Response from Property: 我們願付出200%的努力衹為您100%的滿意，感謝您的支持，期待您的下次，下下次光臨！
Guest User
Special Queen Room
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 31, 2025
The hotel is in a great location, with a snack street just outside. The room is clean and tidy, and hot water is available as soon as it is turned on. Love it. The hotel environment is good, and the front desk service is very polite.
Original TextTranslated by Google
Response from Property: We are honored to receive your favorable comments. Your satisfaction is our greatest pursuit! We look forward to seeing you again! Thank you
Guest User
Special Queen Room
Stayed in Feb 2025
Other
5 review
10/10
Outstanding
Posted on Mar 15, 2025
The room is clean and tidy, the service staff is very enthusiastic and patient, and will answer all your questions one by one. The facilities are relatively new, recommended
Original TextTranslated by Google
Response from Property: Thank you very much! Your favorable comments are very important to us. We are always striving to provide the best service experience for every guest. Please feel free to stay at Grand Hyatt Hongxin Hotel again. We will welcome you with the warmest service and look forward to meeting you again!
Guest User
Deluxe Suite
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Feb 1, 2025
The location is convenient, close to the scenic spot, the price is moderate, the environment is clean, the surroundings are quiet and suitable for rest, it is suitable for visiting, the service is thoughtful, and I am quite satisfied
Original TextTranslated by Google
Response from Property: 感謝親的用心好評，能得到親的稱讚是我們的榮幸哦，我們會越做越好，期待您的下次，下下次光臨
Guest User
Deluxe Standard Room
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 5, 2025
The environment is clean, the service is good and enthusiastic. I will come again next time😀
Original TextTranslated by Google
Response from Property: Thank you very much! Your good comments are very important to us. We have been working hard to provide the best service experience for every guest. Please feel free to stay at Grand Hyatt Hongxin Hotel again. We will welcome you with the most enthusiastic service and look forward to meeting you again
Guest User
Special Queen Room
Stayed in Dec 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 25, 2025
There is free parking, the front desk lady is friendly and service-oriented, the environment is quiet, not noisy at night, and there is a large shopping mall nearby, which is convenient for shopping. Very good, highly recommended
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful praise. It is our honor to receive your praise. We will do better and better and look forward to your next visit!
Guest User
Special Queen Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 24, 2025
The room is as clean and sanitary as always. I chose this hotel without hesitation. I feel safe and at home. The staff's service attitude is very enthusiastic and considerate.
Original TextTranslated by Google
Response from Property: Quality and service are our goals, and your satisfaction is our greatest pursuit! Thank you very much for choosing Grand Hyatt Hongxin Hotel, and we look forward to seeing you again!
Guest User
Special Queen Room
Stayed in Dec 2024
Other
4 review
10/10
Outstanding
Posted on Jan 23, 2025
I will choose this store every time I come here. The service and hygiene are still as good as before. This time the lady at the front desk upgraded my room for free. The surrounding environment is very nice.
Original TextTranslated by Google
Response from Property: Quality and service are our goals, your satisfaction is our greatest pursuit! Thank you for your support and we look forward to seeing you again.