Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)

Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch) Reviews

Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)

Office Guanliping Community 6 Group, Yongding District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)
Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)Zhangjiajie Shi guang you ni homestay (Tianmenshan Cableway Branch)
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1 night

Guest Reviews

9.6/10
Excellent
1225 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1225)
Positive reviews(1219)
Reviews with photos/video(637)
Convenient location(316)
Great value for money(116)
Friendly staff(107)
Easy to get around(74)
Many amenities(49)
Close to scenic area(46)
Luggage delivery service(13)
Has rooms for families(7)
Negative reviews(6)
Guest User
Shiguang Tatami Big Bed Room
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 21, 2025
The hotel is super close to the cable car station. It is only a 5-minute walk, which is very convenient. The room was really nice, I even had a beamer! The Service was the biggest highlight. The owner is incredibly friendly and helped me book entrance tickets to both Tianmen Mountain and Zhangjiajie National Park. He gave me maps and tips on which routes to take. When I wanted to change plans, they helped me again, even very late in the evening. We connected via WeChat, so I could reach out anytime with questions or requests. I would definitely come again. Thanks a lot 🥰
Response from Property: Dear guest, seeing your positive review, our entire inn team is filled with warmth! We are particularly glad that you find it convenient that the inn is only a 5-minute walk from the cable car station and that the projector in the room can offer you a great experience. What makes us even more relieved is that the small things we did for you, such as booking the tickets for Tianmen Mountain and Zhangjiajie National Forest Park, preparing the route map, adjusting your plan late at night, and answering your questions through WeChat at any time, have become the "biggest highlights" in your eyes - this is exactly the sense of care we want to bring to every traveler. When you say "I will definitely come again", it is the best recognition for us! You are always welcome to come back to our inn for a rest. Wish you a smooth journey every time in the future~
Guest User
Specially PreferentialBig Bed Room (Washing Machine+Low Floor)
Stayed in Aug 2025
Couple
6 review
10/10
Outstanding
Posted on Sep 20, 2025
The couple boss are very helpful and passionate. You may get discounted tickets , better from walk in ticket at counter or online app booking. You need to inform them at least one day in advance in order to get the discounted price. They even help you the draw out the route to travel around Tian men shan , wulingyuan, da Xia gu, Huang long tong. The room is too small for us, however I suppose they should have better , cleaner and bigger room to enjoy. The location is perfect , not only walking distance to tian men Shan, also a few steps to enjoy your breakfast, and meals. However if you are lazy and prefer to have food delivery, may seek help from them.
Response from Property: Dear guest, we are sweeter than honey in our hearts to receive your favorable review! Thank you so much for writing about your stay at our inn with such warmth! My husband and I have always felt that all the guests who come to visit Zhangjiajie are friends. If we can be of help, we'll do our best. For instance, if you let us know a day in advance, you can enjoy discounted tickets for scenic spots (both online and offline), and we can help you plan the best routes for visiting Tianmen Mountain, Wulingyuan, the Grand Canyon, and Huanglong Cave. These are all things we are happy to do. We are also very happy that you praised the room as clean, spacious and well-located. We chose a place that is within walking distance to Tianmen Mountain and where you can get three meals within a few steps, just to make your stay worry-free. It's our little fortune that you trust us to coordinate takeout when you don't feel like going out. Looking forward to your next visit to Zhangjiajie. We can sit and chat again, and I'll recommend some new beautiful spots to you! Would you like me to help you format this reply into a short piece of copy for you to share on your inn's social media accounts?
Lightning@670
Specially Preferential · Sunshine Comfortable Twin Room
Stayed in Aug 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Sep 13, 2025
I absolutely loved my stay at this hidden gem! The room was perfect for my needs—clean, comfortable, and offering incredible value. It suited everything I was looking for. The hosts were the true highlight. Exceptionally kind and accommodating, they went above and beyond to ensure a great trip. They provided fantastic local advice, discounted tickets for attractions, and easy-to-follow maps that were a lifesaver. Their attentiveness was remarkable; they offered their WeChat and number for questions at any time, making me feel incredibly well-cared-for. While the value is outstanding, the cleaning service could be more thorough. After asking for cleaning service while I was out for the day, my room appeared to be surface-cleaned with trash emptied, but the linens didn't seem changed. As someone particular about cleanliness, I'd prefer fresh linens, but for the price, it's a minor point. I highly recommend this place for anyone seeking a great room and wonderfully personal service from amazing hosts. I will definitely return!
Response from Property: Dear guest, we are extremely grateful for your taking the time to share this wonderful accommodation experience! It is our greatest pleasure to be able to provide you with comfort, affordability and attentive service in our little corner of the world. The details of the organizer's services you mentioned, including local guides, discounted tickets, and 24/7 online consultation support, are all thoughtful efforts from us to enable every guest to fully experience the local atmosphere. Your recognition is the greatest encouragement we could ask for. We also would like to express our sincere gratitude for your candid feedback regarding the shortcomings of the cleaning service. For your convenience, we change the bed sheets and pillowcases every two days. If you have any needs, please communicate with us immediately! We are more than willing to replace them for you! We are already looking forward to your next visit, and we will continue to strive to ensure that every guest can have a pleasant and unforgettable journey here.
Guest User
Shiguang Tatami Big Bed Room
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 29, 2025
The most beautiful place! So close to Tianmen mountain cable car (5 minute walk). The bed was amazing and so comfortable, I was excited to try a futon bed! The people here are so lovely and really made the stay! Lovely spot and is a 10 minute drive to the airport and 15 minute to the train station! The photo is of the outside of the hotel, it’s lovely :))
Response from Property: Thank you so much for your extremely detailed and kind comment! Seeing that you like the scenery of the inn, the comfortable beds, and especially that you specifically mentioned the convenient location which is 5 minutes' walk to Tianmen Mountain cable car, 10 minutes' drive to the airport, and 15 minutes' drive to the railway station, we are particularly happy! The tatami bed has also been very popular among guests. Please give it a try when you come next! We will continue to maintain this level of dedication. We look forward to providing you with another pleasant stay experience. Wish you a smooth journey ahead!
Min Ting
Sunshine · Warm Parent Child Suite "Large Screen Projection+Movie And Television VIP"
Stayed in May 2025
Family
8 review
8.5/10
Very Good
Posted on Jun 15, 2025
The place is located within walking distance to the tiammenshan 索道。 Very convenient with eateries just outside the hotel. The boss lady and her husband are very kind as most have commented. They sold attraction tickets to both 天门山 and 张家界森林公园 cheaper than the official counter. They also helped with the reservation and provide comprehensive guide routes. The only con is the air conditioner is blowing directly on to the bed and there is no lift in the hotel. For the price you paid , it is highly recommended.
Response from Property: Dear guest, thank you for writing a detailed review! Our inn makes you feel comfortable and worry-free in Tianmen Mountain. Everyone feels warm in their hearts. You mentioned that it is convenient to walk to the cable car station and eat nearby. This is exactly the original intention of our site selection. The boss and his wife often say that it is their duty to help guests book discounted tickets and draw tour routes. You think it is more cost-effective than the official one. They praised you for your good life. (Laughing) The problem of direct air conditioning is being rectified. A windshield will be installed, or the air conditioning blades can be adjusted to blow up and down... I am very happy to be praised by you for "high cost performance" ~ Tianmen Mountain is beautiful in all seasons. Welcome to drink tea again~
Yee.N
Shiguang Tatami Big Bed Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 28, 2025
Highly Recommended Stay – Excellent Service & Location! We had a fantastic experience at this hotel. The location is incredibly convenient—just a short walk to the Tianmen Mountain cable car and surrounded by plenty of local eateries. Our room was clean and comfortable, perfect for relaxing after a day of exploring. What really stood out, though, was the exceptional hospitality. The lady and gentleman at the front desk (who I believe are the owners) were incredibly kind and helpful. They took the time to explain all the major attractions, including Tianmen Mountain, Zhangjiajie National Forest Park, and the Grand Canyon. They even helped us plan the best routes to take for each and purchased all the tickets on our behalf—we simply reimbursed them afterward. Their genuine care and attention made our trip so much easier and more enjoyable. I highly recommend this hotel to anyone visiting the area!
Response from Property: Dear guest, we are extremely grateful for your heartfelt praise! Being able to ensure your comfort during your stay and ease your worries during your visit, we feel an immense sense of achievement! Assisting in route planning and booking tickets on your behalf are all part of our duties. Being able to provide you with convenience during your journey makes us particularly happy! The small inn by Tianmen Mountain will always be your "travel base". If any friends come to visit next time, please do recommend us! We wish you a happy life and frequent visits!
fatema saif
Shiguang Tatami Big Bed Room
Stayed in May 2025
Couple
15 review
10/10
Outstanding
Posted on Jun 13, 2025
If I could give this hotel more than a 10, I absolutely would — all thanks to the wonderful owner. She is an incredibly kind lady who made our stay more than enjoyable. She provided us with a complete tour plan and checked on us regularly to ensure we were having a great time. The hotel’s location is excellent — just a short walk from the mountain cable car and surrounded by many halal restaurants. As for the room, it was exceptionally clean, very comfortable, and had a pleasant scent. The only small downside was the lack of an elevator, but honestly, it didn’t bother me at all. This was truly one of the best travel experiences I’ve ever had. The entire area is touristic and full of charm — simply unforgettable!
Response from Property: Dear guest, hello!Seeing your positive review, we are filled with joy and gratitude! We are extremely grateful that you took the time to share this warm stay experience. Your recognition makes us feel extremely honored! To receive such an outstanding evaluation from you has greatly encouraged our team members, especially the boss. She was so happy that she was like a child upon learning that she could add wonderful memories to your journey! We always hope that every guest can feel the warmth of home. Planning the itinerary for you and constantly being attentive to your needs are what we shou
Abdul Manan
Specially Preferential · Sunshine Comfortable Twin Room
Stayed in Apr 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on May 25, 2025
The staff is very helpfull. When we have any question, will always answer immediately. They advice us where and what to visit, help us to book the hus and also ticket. If you need halal food, this place is easy for you to get them. There are a couple of Halal shop just 5 minutes walk from the hotel (at the main road). And the cable car is also about 5 - 10 minutes walk from this hotel Will stay here again if we come back. Especially because of the very good and helpful staff
Response from Property: Thank you for taking the time to share such a sincere compliment! We are honored to receive your recognition of our staff's service, as well as your affirmation of the convenience of the surrounding restaurants and transportation. We feel extremely fortunate! Planning itineraries and meeting guests' needs is our duty. Making your journey more comfortable and enjoyable is our greatest pleasure! We are looking forward to your decision to stay again! No matter when you come back, this place will always be your warm home during your journey, and we are always ready to provide you with attentive se
Guest User
Pick Up Light · Comfortable Big Bed Room "HD Projection+Movie And Television VIP+Projectable Screen"
Stayed in Apr 2025
Family
4 review
9.0/10
Great
Posted on May 18, 2025
This nice little hotel is very comfortable and very clean, but the best part are the people working here. They are very kind, helpful, patient and do their best to accommodate your needs. To me the most important part is cleanliness, and after being in China for a week also being able to adjust the AC to be cold,  and these hotel was finally the one that ticked all those boxes. The only thing I would make other guests aware of is that they dont have an elevator. This place is very close walking distance from the cable car to go up to TianMen mountain. I dont have pictures of the hotel but here are some of the mountain.
Response from Property: Dear guest, hello! Thank you for taking the time to share this warm review with us! Your recognition has greatly encouraged our entire team. From the hygiene details to the temperature control, and the service experience, being able to precisely meet your needs is our greatest happiness! The clouds and mists of Tianmen Mountain and the cableway have witnessed countless travelers' stories. We are very glad that our inn could be a reassuring stop during your journey. We look forward to the next reunion, not only to offer you a cup of hot tea but also to listen to the stories behind the mountains
Chicus Cristian Liviu
Shiguang Tatami Big Bed Room
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 9, 2025
Excelent value for money, basic room but with all you need to rest, excelent location near cablecar station, restaurants and market close, manager very willing to help
Response from Property: Dear guest, hello! We are very grateful that you chose to stay at our inn and took the time to share this heartwarming review! Your recognition makes us feel extremely honored! Although the rooms are simple, we always adhere to the concept of "small but exquisite", hoping that every detail can provide you with a comfortable resting space. We are also very happy to know that you are satisfied with the location and the convenient surrounding environment. After all, being able to walk to the cable car station, the market and the restaurants does indeed add a lot of convenience to your journey~ We
Guest User
Specially Preferential · Sunshine Comfortable Twin Room
Stayed in Mar 2025
Family
11 review
10/10
Outstanding
Posted on May 25, 2025
The location is very convenient. Near to Tianmenshan cable entrance. There’s so many restaurants and street food vendors nearby. The hotel owner was friendly and helpful. She can speak a little English but try to communicate via translate app. Her son was also super cute. I feel welcome every time I step in the hotel. The price is cheap compared to what we get. Definitely recommend.
Response from Property: Thank you very much for choosing to stay at our inn and taking the time to share such a warm and heartfelt review! To receive your recognition, we feel extremely honored 🥰! The excellent location by Tianmen Mountain, the abundance of delicious food around, and the warm service are all the wonderful experiences we hope to bring to every guest! Although my English is not yet fluent, it's really enjoyable to communicate smoothly with you with the help of translation software and a sincere heart! My younger son also really enjoys interacting with guests, and every time I see that everyone likes h
Anonymous User
Specially PreferentialBig Bed Room (Washing Machine+Low Floor)
Stayed in Jan 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Feb 14, 2025
🌟 A Hidden Gem for Foreign Travelers! 🌟 If you're looking for an affordable yet exceptional stay in Zhangjiajie, this place is an absolute must-book! The value you get for the room is unmatched—seriously, it’s a steal! Besides that, there’s also lots of affordable and yummy food stalls nearby! What truly sets this place apart, though, is their top-tier service. The owner went above and beyond to help me customize my itinerary, including visits to Tianmen Mountain and Wulingyuan (aka the iconic Avatar Mountain). Their patience and friendliness are next-level—they took the time to explain everything about Zhangjiajie, from the best spots to the most budget-friendly travel options. And here’s the cherry on top: when I got lost, the owner didn’t just give directions—they personally guided me to where I needed to go. Now, that’s what I call service excellence! This place isn’t just a stay,it’s an experience. Five stars? More like five stars plus! ✨ Highly recommend for anyone visiting Zhangjiajie—foreign travelers, this one’s for you! 💯
6/14
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! We are honored and happy to receive your recognition.We are very happy that our rooms can make you feel good value for money, to provide you with a comfortable living environment is our goal. The delicious and affordable food stalls around Zhangjiajie are also part of what we feel is a strong atmosphere of life in Zhangjiajie, and we are glad you like it too.Customized itinerary for guests, so that everyone can better appreciate the beauty of Zhangjiajie, this is what we should do. We are glad to see you enjoying yourse
Guest User
Specially PreferentialBig Bed Room (Washing Machine+Low Floor)
Stayed in Aug 2025
Traveling with friends
9 review
9.5/10
Amazing
Posted on Sep 14, 2025
Staff so nice. They helping us buy a ticket. Helping us when we lost. And have a restaurant halal near hotel.
Response from Property: Dear guest, we sincerely appreciate your taking the time to share this warm experience of your stay! Seeing your appreciation for our staff service, we are truly delighted. Being able to assist you with things like ticket purchasing and direction guidance, making your journey smoother, is what we most strive to achieve. At the same time, we are also very fortunate that the nearby halal restaurant near the hotel can meet your dietary needs, adding convenience to your trip. We will convey your encouragement to every employee. We also look forward to welcoming you again in the future and providing you with even more personalized accommodation services!
Mark_gax
Shiguang Exquisite Big Bed Room
Stayed in Aug 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Sep 4, 2025
Everything was perfect, owner is really kind and helpful person . Excellent location. For sure I recommend. Thank you
Response from Property: Dear guest, thank you very much for taking the time to share this perfect experience! We are so warmed to see your recognition of the accommodation and service. It is our greatest pleasure to prepare discounted tickets for scenic spots, tourist maps and travel guides for you in advance, and help you plan your itinerary with ease. Your affirmation of our "excellent location" and your praise for our team as "kind and helpful" are the greatest motivation for us to continuously improve our service. Thank you very much for your willingness to recommend us to people around you. We are also looking forward to welcoming you again in the future and creating more wonderful travel memories for you! We wish you a smooth journey ahead and a happy life!
Eegii0214
Specially Preferential · Sunshine Comfortable Twin Room
Stayed in Jul 2025
Family
4 review
8.5/10
Very Good
Posted on Aug 17, 2025
The hotel was nice, and the receptionist spoke a little English and helped us with directions around Zhangjiajie National Park. However, we did find a snot on the blanket inside the cover.
Response from Property: Dear guest, thank you for your recognition of the front desk service! We are very sorry that the quilt caused you discomfort. We have always strictly implemented the standard of "changing and professionally disinfecting bed linens for each guest". This oversight is our fault and we are very sorry. You stayed in our inn for three nights and we failed to detect the problem in time, which indicates that the room inspection needs to be strengthened. Please send us a private message with your check-in date and room number, and we will immediately verify and rectify the process. Your feedback is very important to us. We hope it did not affect your travel mood. Welcome to come again and experience more meticulous service~