Popular Zermatt 4-star Hotels

This hotel is an easy 5 minute walk to the train station. Check-in was welcoming and the room was fine. It is spacious enough with plenty of closet space. Comfortable bed, good shower and bathroom amenities. We liked having a little fridge and Nespresso type coffee maker. Breakfast was excellent with many hot and cold options. I ate much too much! In the afternoon they offer coffee and homemade cake in the lobby. An English language chanel on the room TV would have been nice. The hotel has a pool and a sauna which we did not have a chance to use.

We had a ten day holiday in Zermatt in this great hotel. The food was special - a breakfast buffet with huge variety and a delicious dinner every night. The spa was stunning - an amazing treat in which to relax after a long days' hiking! With the games room and tennis court also available. But the extra special ingredient on top was the service from waiters in the restaurant were fun, friendly and helpful as were those on reception. Whereever you went in the hotel their staff had a smile on their face and were always eager to help

The best hotel I have ever stayed in during my trip to Switzerland. Take the train from zermtt and get off at Riffleberg station. After informing the hotel front desk in advance, someone will help you with your luggage. The reservation includes two meals, and the food is good. The main reason is that the scenery is really worth it, plus there are hot springs and saunas, which are very comfortable and comfortable. I recommend it as your first choice when visiting Zermatt. And after staying at this hotel, you don’t need to take a bus to the mountaintop station, because the scenery at the mountaintop station is not as good as the scenery at the hotel. I personally tested it.

Pleasantly surprised by how big the room was! A rarity in Switzerland for sure. Modern furnishings a plus! Lovely surprise balcony with a sideways view of the town, nice to sit outside to unwind at the end of the long day. Bathroom was rather lacking in character compared to the room and bath tub/screen was quite inconvenient. But basic amenities are there, two sinks + separate WC were appreciated. Breakfast was average, adequate but not great spread. No swimming pool, bare gym, uninspiring suana area for a 4* hotel so manage your expectations accordingly. Location very close to train station (5 mins), off a quiet corner, complimentary luggage shuttle would be nice instead of charging CHF12 for what is literally a 1 minute ride in a buggy.

My husband and I traveled from Dallas, Texas to Zermatt on July 24 to July 26, 2024. We arrived Zermatt by the Glacier Express from St. Moritz. The team at the hotel had emailed us earlier that they would pick us up when our train arrived at the station. The hotel van with their logo driven by a warm friendly staff member, was there promptly to take us to the hotel which took only 5-6 minutes. On arrival, our bags were taken directly to our rooms and were pleasantly surprised when the manager upgraded us to a Matterhorn view room! Our room on the third floor was wonderfully appointed with all amenities - small fridge, an electric kettle, queen bed, robes, slippers, lush towels, and an unparalleled view of the famous Matterhorn mountain! The breakfast was sumptuous- cold and hot with everything you could ask for! The hotel is walking distance to almost all restaurants, funiculars, gondola rides restaurants and stores, including a grocery store. The bay windows opened to allow access to a patio with seating where we enjoyed cocktails at sunset! In all - a great experience! Thank you team Le Mirabeau!

Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.

My husband and I spent 3 nights here during a two week hiking trip across Switzerland. We really really liked this hotel! The room was well laid out, rather spacious, and very clean. We had an amazing view of the Matterhorn from the balcony! The breakfast room is just stunning and the morning spread was lovely. The location is very convenient to town. They have an outdoor pool with a stunning view of the Matterhorn and spa facilities that include a snow room! In addition to the room and location, what impressed us the most was the front desk staff. My husband had cut the palm of his hand in the previous town where there was no doctor (a nurse cleaned and bandaged it, but could not stitch it). After arriving in Zermatt and hiking the 5 Lakes trail, my husband discovered that the butterfly bandages had come off and the wound was red and swollen. We asked the front desk staff for a doctor recommendation - - a lovely woman referred us to the emergency doctor and called ahead on our behalf. We were able to see the doctor within 15 minutes and he took good care of my husband. When we returned to the hotel and throughout our 3 day stay, numerous staff members checked in with my husband and asked how his wound was healing. They genuinely cared. It really showed us the kindness of this staff, which is in itself indicative of the culture of this property. We couldn't have been happier with our experience at this property!

The hotel staff are sincere in their service and are very attentive to arranging the room, and there is someone at the front desk 24 hours a day. There are many types of breakfast food, but please note that the dining location is on the basement floor. The restaurant on the ground floor is purely for dinner. I haven't tried it, but I think it should be pretty good because the atmosphere and atmosphere look pretty good.

The best location I found after staying. 20 meters to the Japanese Bridge. From the Japanese bridge, you can aim for the best shot of the Matterhorn. The hotel is right in front of the cemetery, but there is no darkness in the cemetery. The church, Kirchplatz and the Marmot fountain are also nearby. In the square, the horn performance starts at 6pm. I also encountered a procession of goats. It is about 10 minutes on foot from the station. Opposite the diagonal is the Zermatterhof, a 5-star hotel, and there is a two-carriage transfer to the station. The transfer here is 5 euros per person, but it is not necessary if the luggage is not too big. The inn is very clean with bedding. I was able to sleep well. The breakfast is also gorgeous and delicious. The staff are friendly and will hear your request.

The Matterhornlodge is located about a 5-10 min walk from the Zermatt station. We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next. Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy. The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs. At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle. All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.