Hotel Excelsior
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Hotel Excelsior

Hofmattstrasse 38, Zermatt, Canton of Valais, 3920, Switzerland
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We Price Match
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Highlights
Varied breakfast
Pets welcome
Ideal location
Lots to do
Amenities
Skiing
Hiking
Luggage storage
Bar
Restaurant
Wake-up call
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
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8.7/10
Very Good
If you love Matterhorn, it’s where you should stay. Close to Main Street and station.
All 137 reviews
Surroundings
Train: Zermatt Gornergrat Station
(410m)
Train: Matterhorn Gotthard Bahn
(430m)
Landmarks: KUNSTRÄUME ZERMATT
(140m)
Landmarks: ZERMATTERS
(170m)
Landmarks: Zermatt Ski School - European Snowsport
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Suite with Mountain View

Bedroom 1:1 Sofa bed and 1 Double bed
Non-smoking
Private bathroom
Minibar
Mountain view
Towels
Room Details
Check Availability
5

Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

2 Single bed
Non-smoking
Private bathroom
Minibar
Mountain view
Towels
Room Details
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7

Double Room South with Balcony

2 Single bed
Non-smoking
Private bathroom
Minibar
Towels
Balcony
Room Details
Check Availability
6

Economy Double Room

1 Queen bed
Non-smoking
Private bathroom
Minibar
TV
Towels
Room Details
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7

Junior Suite with Balcony

2 Single bed and 1 Sofa bed
Non-smoking
Private bathroom
Minibar
TV
Towels
Room Details
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4

Double Room North

2 Single bed
Non-smoking
Private bathroom
Minibar
Towels
Desk
Room Details
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6

Single Room

1 Single bed
Non-smoking
Private bathroom
Minibar
TV
Towels
Room Details
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Guest Reviews

8.7/10
Very Good
137 reviews
  • Cleanliness9.0
  • Amenities8.1
  • Location9.0
  • Service8.6
Average for similar properties in Zermatt
Most Mentioned
Review summary
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Location: Central in Zermatt, within 5–10 minutes walking distance from the train station, close to restaurants and attractions.(based on 15 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 13, 2025
距離策馬特火車站走路七分鐘,早餐七就點開始,飯店乾淨、安靜,飯店設有餐廳,旁邊就有大型超市,非常方便。
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J‍ ‍C‍h‍a‍n‍g
July 14, 2025
If you love Matterhorn, it’s where you should stay. Close to Main Street and station.
K‍i‍t‍ ‍S‍i‍a‍n‍g
November 10, 2025
Nice hotel but the only setback is i booked 2 rooms but one room without lift which i need to hand carry up the stair case Also no kettle been provided, i guess this is basic requirement. Hope they cN improve on this. Breakfast simple and nice The staff super friendly, thumbs up on this!! Hotel is clean and tidy.
1‍5‍8‍2‍9‍3‍0‍*‍*‍*‍*
September 12, 2025
夫婦出遊,酒店小但挺温馨,距回車站5-6分鐘鍾步行。就在河邊。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 15, 2025
Great location with clean place, easy to find restaurants around the hotel
A‍n‍d‍y‍5‍8‍8‍8
July 9, 2025
感謝旅館提供122房號房間,可在房間內直接欣賞壯麗的馬特洪峰,早餐也很豐盛!
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M‍2‍7‍8‍7‍7‍3‍*‍*‍*‍*
June 14, 2025
在這樣一個小鎮的住宿,感覺非常好。
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A‍n‍g‍ ‍C‍h‍o‍o‍n‍ ‍B‍e‍n‍g
May 7, 2024
Nice hotel, book the suite and got room 1120. Sitting at balcony and can see Matterhorn

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:30–11:00

Front desk hours: [Mon-Sun]07:00–22:00

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 25
Phone:+41-279663500
When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What’s the cancellation policy at Hotel Excelsior?

The cancellation policy at Hotel Excelsior depends on your room type and booking terms.

What are the check-in and check-out times at Hotel Excelsior?

Check-in at Hotel Excelsior starts from 15:00-22:00, and the standard check-out time is by 11:00.

Are pets allowed at Hotel Excelsior?

Yes, pets are allowed at Hotel Excelsior, but it’s recommended to contact the property directly to confirm.

About This Property

Nearest Train StationZermatt Gornergrat Station
Distance to Train Station0.41KM
Average Price FromEUR332
Hotel Star Rating3