Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.7
Service9.3
Cleanliness9.0
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All reviews(34)
Positive reviews(32)
Reviews with photos/video(10)
Friendly host(15)
Awesome stay(7)
Relaxing hot springs(7)
Awesome rooms(5)
Negative reviews(2)
Guest User
Main Building Regular Floor Standard, Japanese-Style, Mountain View
Stayed in Feb 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 25, 2025
Everything was just perfect, great service great room. Hot spring is a plus around the skii resorts.
Guest User
Low Floor Standard, Japanese-Style with Bath, Mountain View
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Mar 8, 2025
This place is simply the best! From the check in, to the rooms, the services, the products etc. The onsen experience was 10/10. There’s even free shuttle, free boot rental, table tennis etc. Will definitely come back!
CJ
Low Floor Standard, Japanese-Style with Bath, Mountain View
Stayed in Nov 2024
Solo traveler
2 review
8.0/10
Very Good
Posted on Feb 23, 2025
The hotel was a bit old but still tidy and clean. The staff were friendly and polite. The indoor dining options were so-so.
The outdoor onsen was a major plus.
Dew12678
Old Wing Budget Japanese-Style Room Smoking
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 27, 2025
The room is very good and the service is very good. The room is spacious and comfortable. The onsen is very good. When I went, there were not many people. The onsen feels like a private onsen. There is a shuttle bus from the train station and from the ski area. The staff is very good. The receptionist can speak English. Overall, it is very good value for money.
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Guest User
Main Building Regular Floor Standard, Japanese-Style, Mountain View
Stayed in Feb 2025
Couple
6 review
9.0/10
Great
Posted on Mar 23, 2025
The food was different from last time and the hot springs were nice and hot ♨💨It was a great trip.
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Guest User
Main Building Regular Floor Standard, Japanese-Style, Mountain View
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 11, 2025
#汤泽gala #越后汤沢 #汤泽gala #日式風浴 #滑滑 Oyujuku Nakaya, a traditional Japanese hot spring hotel, has courteous waiters and a 24-hour front desk. Even if you return to the hotel very late, there will be staff to greet you. They will try their best to arrange some requests, which is very humane. Although the hotel is a bit old, it is well-equipped, neat and clean, and the indoor and outdoor baths are also very comfortable. It is only a 10-minute walk to nearby restaurants. If you take the hotel's special car, it only takes 5 minutes to get to Gala Ski Resort or Echigo Yuzawa Station!
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Guest User
Japanese-Style Room With Mountain View
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 4, 2025
It was good for three people. The view outside the window was beautiful. Someone picked us up at Gala Station. The hotel staff was very friendly. Breakfast was delivered to the room but the taste was average. Someone also picked us up when we borrowed ski equipment.
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lsw90
Low Floor Japanese-Style With Bath, Mountain View
Stayed in Dec 2024
Family
8 review
7.5/10
Posted on Jan 31, 2025
I am very satisfied with the ryokan I had a hard time booking and am leaving. It is a shame that I couldn't eat the kaiseki dinner, but I am satisfied with everything else. The ryokan was very friendly and they came if you call them by 8 p.m.
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6/8
Alejandroyip
New Wing Executive Mountain View Japanese-Style Room With Private Open-Air Bath
Stayed in Dec 2024
Traveling with friends
7 review
8.5/10
Very Good
Posted on Jan 21, 2025
The location is good. The hotel provides free shuttle bus, but the information provided on this website is wrong. The hotel allows three people to stay. The food tastes average, but the hot spring is 10 points comfortable.
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Guest User
Japanese-Style Room With Mountain View
Stayed in Oct 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 17, 2024
You can contact the hotel for pick-up at the east exit of Echigo Yuzawa.
Pick-up time is 8:00-20:00, the car in the picture
There are several convenience stores near the station. You can take a taxi at the station to the hotel by yourself, about 1,000 yen, and drive for 5 minutes
The hotel facilities are clean, and there is a hot spring on the 4th floor.
Breakfast and dinner at the hotel can be booked one day in advance.
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Guest User
Main Building Romantic City View Japanese-Style Room With Private Open-Air Bath
Stayed in Nov 2024
Couple
3 review
9.0/10
Great
Posted on Jan 15, 2025
Great value for money, will definitely come again.
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Guest User
Japanese Style Unique With Bath And Mountain View-Low Floor
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 11, 2025
Very good, rich breakfast, free car pick-up service, the waiter is also very patient to answer questions
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Guest User
Main Building Regular Floor Standard, Japanese-Style, Mountain View
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Feb 11, 2025
The hotel arranges a free car to pick up at the station, which is a five-minute drive from the station. The check-in attendant is very polite and helps with luggage to the room. The room is clean and hygienic. The bathroom is luxurious and fully automatic. When you open the door, the toilet lid automatically flips up. You have to go to the bathhouse to take a bath. There is a hot spring.
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Cheng Han
Main Building Regular Floor Standard, Japanese-Style, Mountain View
Stayed in Dec 2024
Traveling with friends
3 review
9.0/10
Great
Posted on Jan 20, 2025
It's a bit far from Yuzawa Station, but the hotel's point-to-point pick-up service makes up for this very well. The rest of the accommodation-related facilities and services have a traditional Japanese flavor, which is very good.
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Guest User
Low Floor Standard, Japanese-Style with Bath, Mountain View
Stayed in Dec 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Jan 20, 2025
Overall, it's good. It has a bathroom, meals are delivered to the door, and the onsen is large, but the outdoor spring water is not hot enough. If you only want to go near the station and ski resorts, this is a good choice.
The only thing is that I can only make long-distance calls to them, there is no email to contact them!