Elmbank Hotel York, Tapestry Collection by Hilton

Elmbank Hotel York, Tapestry Collection by Hilton Reviews

Elmbank Hotel York, Tapestry Collection by Hilton

The Mount, York, YO24 1GE, United KingdomSee Hotel Details
Elmbank Hotel York, Tapestry Collection by Hilton
Elmbank Hotel York, Tapestry Collection by HiltonElmbank Hotel York, Tapestry Collection by HiltonElmbank Hotel York, Tapestry Collection by Hilton
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Guest Reviews

9.1/10
Great
87 review
Verified reviews
Location9.1
Amenities8.7
Service9.3
Cleanliness9.3
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All reviews(87)
Positive reviews(85)
Reviews with photos/video(32)
Awesome rooms(28)
Classy environment(12)
Well decorated(11)
Well designed(10)
Quiet & comfortable(8)
Great location(8)
Large rooms(7)
Perfect for business trips(5)
Negative reviews(2)
Guest User
Queen George Walton Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 27, 2025
Beautiful hotel, we stayed in the attic suite. It was amazing. Really clean, comfy beds. Loads of extras in the rooms like toiletry’s hair dryer etc.  Highly recommend this hotel
Guest User
Courtyard King Room
Stayed in Jun 2025
Family
10 review
8.5/10
Very Good
Posted on Jul 7, 2025
Lovely period hotel. When I arrived at the hotel no one was at reception which I found out was because poor Nadia was having to do everything. I had to come down later and inform her that I had parked my car in the car park (nb £14/day). The room was lovely big and clean. Do be aware though there is no lift and there are additional steps to get to the room and our room had 2 steps to get to the en-suite. The shower was massive.  There was no tea bags, and only 2 coffee pods with no explanation whether they were decaf or not. The tv remote would not switch the tv on or off. There were 2 bottles of water in the room but they needed to be paid for £2.50 each. For the price we paid for the hotel in advance too I feel we should have had more/better amenities in the room.
Guest User
Courtyard King Room
Stayed in Nov 2024
Couple
21 review
10/10
Outstanding
Posted on Dec 24, 2024
Hotel was stunning. Well decorated for the Christmas period. Staff were extremely helpful and positive. The room itself was very clean. Highly reccomend staying here.
Caitlin
Queen George Walton Room
Stayed in Oct 2024
Couple
5 review
9.0/10
Great
Posted on Nov 3, 2024
Such a fun and beautiful hotel! Our room was beautifully decorated and furnished and was so quiet. Bed was quite comfortable. We ate dinner in the restaurant which was delicious. We were able to get street parking very close to the hotel. ~20 min walk to the start of the walls and the old city center. Very good value.
Guest User
King George Walton Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 13, 2025
Great room
Hades-Sama
Queen Lodge Room
Stayed in Jul 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on Aug 30, 2024
It was a good stay. The hotel did run out of hand wash and shower gel in the room. Upon asking for a refill I was told they ran out of hand wash but brought in 2 tiny shower gel tubes instead. The card on the bed was dirty and had blotted stains of what I think was food. Should have changed it as it was placed on the bed. The hotel itself is very beautiful though and we didn't have any other issues there.
Guest User
Courtyard King Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 30, 2025
Beautiful hotel. Lovely decor and features. Very comfortable and clean. Enjoyed our stay.
Natedl
Accessible King Room-Courtyard
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Jan 22, 2025
Very nice
Guest User
Courtyard King Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 23, 2025
A very beautiful building with everything we needed for a comfortable stay.
Davoud
King George Walton Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 21, 2025
I stayed two nights and it was one of the best days and nights of my life.
Celine
Queen George Walton Room
Stayed in Dec 2024
Family
6 review
7.0/10
Posted on Feb 1, 2025
Room is big and clean , breakfast is table served & quite nice. Walking to railway station is around 15mins , there is a bus stop outside the hotel to city centre and railway station which is quite convenient
Maximoose
Triple Lodge
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 4, 2024
We had a lovely stay here, the staff are super friendly and polite, the room was incredible, spacious and comfortable, would definitely stay here again
Jessantha
Queen George Walton Room
Stayed in Sep 2024
Couple
1 review
7.0/10
Posted on Nov 3, 2024
Comfortable but cutting corners on where it matters like no shower gel, having to pay for parking and a very small double room.
Ki33
Courtyard King Room
Stayed in Oct 2024
Couple
10 review
9.0/10
Great
Posted on Nov 18, 2024
Good ~ clean! The staffs are nice ! Around 15-20mins straight road from railway station.
Jay-Pee
Courtyard Classic Room
Stayed in Jan 2024
Other
3 review
6.0/10
Posted on Feb 25, 2024
The hotel was very nice and close to the city centre. The room I was put in was an accessible room, which I did not book nor agree to. I feel this negatively impacted the experience. The air conditioning unit was making loud rumbling noises all through the night, causing me to not have a good sleep. The room was cold, even with heating, and due to the accessible room, there was no shower lip and the room was very wet following a short shower. Not too impressed, would be unlikely to stay again.
6/9