Impossible Motel
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1 night
1 room, 2 adults, 0 children
All properties in York
Impossible Motel
5 Saint Helen’s Square, York, North Yorkshire, YO1 8QN, United Kingdom
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Amenities
Golf course
24-hour front desk
Luggage storage
Bar
Restaurant
Multi-function room
Wi-Fi in public areasFree
Concierge service
All amenities
Property Description
With a stay at Impossible Motel, you'll be centrally located in York, within a 5-minute walk of York Christmas Market and York Minster. This hotel is 0.2 mi (0.3 km) from Shambles and 0.1 mi (0.1 km) from York Mansion House.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.5
Service8.5
All 49 reviews
Surroundings
Train: York Railway Station
(830m)
Train: Poppleton
(6.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Economy Room (the Bank Vault)
1 Queen bed
No window
Non-smoking
Check Availability
6
Classic Room (Sublime)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
4
Superior Room (Mail Room)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
4
Basic Double Room (Dungeon)
1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
6
Economy Room (the Bank Vault)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
5
Romantic Room-Bath For 2 (the Red Room)
1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
3
Economy Double Room (Experience)
1 Queen bed
No window
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
4
Exclusive Room (Splendid)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
5
Deluxe Room (Superb)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
5
Luxury Room, Hot Tub (Sir Joseph Terry)
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
Superior Room (Mail Room)
1 Queen bed
No window
Non-smoking
Check Availability
6
Signature Double Room, Hot Tub (Stella Solarium)
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
6
Comfort Room (Spectacular)
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
Check Availability
5
Design Double Room - 2 Baths (Labyrinth)
1 King bed
No window
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Elite Room-Bath For 2 (Sensational)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
49 reviews
- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in York

Review summary
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Design & Atmosphere: The property features a unique, themed interior with a quirky, speakeasy-like ambiance. Rooms are decorated with distinctive elements, such as the 'labyrinth' layout, and many praised the stylish, modern décor that enhances the overall experience.
Guest User
November 19, 2025
Brilliant hotel in the heart of things, love the dark setting with most of the lighting being from floor lights, really add to effect.
Couldn’t fault it really, only minor thing was you could t open the window, room was a little stuffy in the morning but this wouldn’t put me off staying again!
Staff were exceptional, credit to the hotel.
Thanks for a wonderful stay, see you again soon.
Guest User
November 14, 2025
Me and my boyfriend stayed here last night and we couldn’t fault it one bit. A hidden gem, gorgeous decor and superb friendly service upon arrival and also as we left. We booked the hot tub room and it was incredible. Perfectly placed in the city centre and everything is within a walking distance, 10 min walk from train station and overall beautiful place and we will definitely be booking here again on our next visit to York.
Guest User
October 30, 2025
This hotel is lovely! It is central to the city and very easy to reach and access. It has a wonderful atmosphere, being romantic and atmospheric while also being friendly and safe. I stayed in a "Sublime" room which really lived up to its name what with its 4 poster bed, candles, mood lighting and lovely shower. Was perfectly clean. While the city is busy, night time noise did not bother me. Top class place.
Guest User
October 27, 2025
Absolutely brilliant experience at the Impossible Motel. On arrival, the staff were very friendly and kindly stored our bags whilst we went for some food, on returning, we were shown to our room, which was exactly as described, and given that I'd said that it was my wife's birthday, there was a large baloon and a bottle of prosecco waiting for us. Highly recommend & we will definitely be back! Thanks again.
Guest User
October 21, 2025
It was a special occasion and although initial impressions were good we left disappointed We had the Stella room and although we spoke to the staff twice about the smell in the room nothing was done. It was a disgusting sewerage stench. We had a deal which meant 12noon checkout however the smell from the drains meant we escaped to the room terrace to try to escape the stench. Nothing was offered or alternatives . We left very disappointed with our stay sadly :(
Guest User
October 9, 2025
Chose to stay at the Impossibe Motel for our wedding anniversary with my wife. Great experience! They offered a special anniversary package, giving a romantic touch to our Stella Solarium room with some drinks, rose petals, bouquet of flowers, and a balloon. Having a private hot tub terrace was a pleasing experience too. Reception was very welcoming. In the evening, the room next to us was talking a bit too loudly, but after contacting night staff, they managed to handle the situation quickly. When I checked out, the reception staff was so kind and let us have a sneaky peek into the other rooms. When I go back, I will definitely try out the other rooms too as they all have a completely unique ambience and seem to offer new completely new experience.
Guest User
September 28, 2025
We loved our stay here, totally to our taste with the quirky features! We stayed in the Mail Room - we’re not bothered about having a doorless loo, the shower was decent and bed comfy enough ☺️ Perfect location in the city centre
Guest User
September 27, 2025
The customer experience was second to none and it has a great location. The room had everything you would need for a small stay and the best was incredibly comfortable. There was a bit of noise outside but after all you are in the city centre
Services & Amenities
Most popular amenities
Golf course
Off-site
24-hour front desk
Luggage storage
Bar
Restaurant
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front desk services
24-hour front desk
Concierge service
Luggage storage
Tour and ticket booking service
Languages spoken
Turkish
Romanian
Dutch
Hindi
Spanish
Food & drink
Bar
Health & wellness
Golf course
Off-site
Public areas
Water purifier
No smoking in public areas
Business services
Fax/copying service
Additional charge
Multi-function room
Safety & security
First aid kit
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:00
Check-out: 05:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 13
Phone:+44-7379171306
With a stay at Impossible Motel, you'll be centrally located in York, within a 5-minute walk of York Christmas Market and York Minster. This hotel is 0.2 mi (0.3 km) from Shambles and 0.1 mi (0.1 km) from York Mansion House.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Impossible Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 13 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Impossible Restaurant, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Make yourself at home in one of the 13 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as electric kettles and free tea bags/instant coffee.
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About This Property
| Nearest Train Station | York Railway Station |
|---|---|
| Distance to Train Station | 0.83KM |
| Average Price From | PHP18715 |
| Hotel Star Rating | 3 |




