Rest Comfort Hotel (Wenzhou Oubei Shuangta Road) Reviews

Response from Property: 您好：非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快!感謝您的贊

Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！

Response from Property: I hope everyone who comes here can become friends, coming here is fate. We hope that you will have a wonderful time with us and that we can also bring you tenderness and comfort. It’s the same old saying, there are friends from all corners of the world, and we can form a circle around them.

Response from Property: Dear customer, thank you for your support. It is an honor for you to visit us. We hope our attentive service will bring you a comfortable experience. Your praise is a kind of happiness and also an encouragement. We will do better and look forward to seeing you again~

Response from Property: Dear two gentlemen, hello: Regarding your feedback on accommodation, as hotel staff, we must give you a real reply. First of all, this is your second visit to our hotel. The first time was in April last month, where you stayed for 3 consecutive days. You placed orders on the platform because you were on a business trip and placed orders on the corporate platform. It was also because of your travel expenses standard that the three orders in April were all ordered without breakfast, because the room type with two breakfasts exceeded the standard and you didn’t want to pay for breakfast. You negotiated with the hotel front desk to send you two breakfasts every day. Considering that you two are very hard on business trips for work and life, the hotel specially approved you to apply for two breakfasts every day. Your order is for a room type without breakfast, and the order below is proof. This time you came here to place an order for an early room type, and still asked the hotel to send one more breakfast. The front desk told you that it would cost 15 yuan to add another one. During the conversation, the front desk also sent two breakfast coupons to you. This sentence angered you and you yelled and slammed the table at the front desk, asking us to call the boss out. The attitude was very scary. The front desk didn't dare to approach and yelled at the front desk for what he was. Then you said check-out, because you came back around 5pm, the hotel check-out is at 2pm at the latest, the front desk told you need to add 20 yuan for one hour overtime fee, 60 yuan for three hours, Mr. Liu Shenping immediately called Ctrip customer service to complain that check-out still needs to charge 60 yuan room fee, asked Ctrip to immediately refund the order and threatened the front desk: "I will refund the order today without paying, see what you can do to me". Finally, when you went upstairs, you said you would go upstairs to pack up and come down to check out. Later, you still did not refund, so you gave the hotel a bad review on the grounds of poor service and charging 60 yuan room fee. Everyone has a time to serve and be served, and as a consumer, you are God, but God must also distinguish between right and wrong and good and evil, and the world ends with goodness. Maybe because of your bad review, the hotel's interests will be damaged, but you have not done anything to let the customers down, and you have also given you breakfast and you did not spend money, but you still gave the hotel a bad review, but it doesn't matter. The hotel has also explained the reason here, and the rest is left to God, who has his own arrangement of good and evil in the world. Finally, I would like to wish you all the best in your work and a happy family!

Response from Property: Thank you for the praise and recognition. I always believe that if you do something seriously, there will definitely be a response. I have been thinking about how to give the guests who trust me and my family a better experience. Now I am more confident to provide better service to everyone. Welcome to come again next time!

Response from Property: I'm very sorry for the bad experience. Our hotel is indeed on the third floor of the building. The hotel is economical and we can't afford Samsung. There are ventilators and purifiers in the room, which can be turned on for ventilation. We change the sheets for each guest. The photo you took looks like a quilt. If you have a chance to visit the next store, our general manager will give you the most satisfactory room. We look forward to your next visit!

Response from Property: Hello: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! Thank you for your likes

Response from Property: Hello: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! Thank you for your likes

Response from Property: Hello: Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life! Thank you for your praise

Response from Property: Hello: Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life! Thank you for your praise

Response from Property: Hello dear guest: Where is the smelly place you are talking about? Our hotel corridor does not even have trash cans. Where exactly is the room you are talking about dirty? You can report it to our front desk staff as soon as possible. , we will solve it for you as soon as possible. For the location of the parking lot, you can ask our security staff to find a suitable location for you. It is a pity that you did not give us feedback during your stay. We are also very ashamed that we did not solve the problem for you. In fact, we sincerely hope that you will tell us the specific problem. No matter what kind of problem, it can always be solved. Sincerely wish you a happy life and smooth work!

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!