Kempinski Hotel Yinchuan Reviews

Response from Property: Dear guest: Thank you for staying at Kempinski Hotel Yinchuan and sharing your comments with us! Providing warm and thoughtful service to every guest is the responsibility of our hotel staff, and detailed service has always been our focus. Whether it is a business trip or a trip, you are very welcome to choose our hotel again! Kempinski Hotel Yinchuan is located in the commercial center of Yinchuan, facing the People's Square, with a beautiful environment. As a member of the internationally renowned hotel brand Kempinski Group, we always adhere to high standards to provide guests with high-quality services and experience. Looking forward to your visit again!

Response from Property: Dear guest,Thank you very much for choosing to stay at Kempinski Hotel Yinchuan and taking the time to leave us such a positive and sincere review. I understand that your experience at the hotel was overall pleasant and gratifying. First, we would like to express our sincere gratitude for the work our team has done on client matters such as etiquette. We are always committed to providing excellent service, although sometimes it is inevitable that there will be mistakes. As you mentioned about the backup wake-up service, we deeply regret that we cannot provide you with the 6 o'clock wake-up service on time. This is indeed our job. Omissions in the process. We have forwarded the previous feedback to the relevant departments and arranged enhanced training to ensure that this kind of situation will not happen again. I'm glad to hear that you spoke highly of the hotel's swimming pool and the food in the Chinese restaurant. We have been committed to creating a comfortable and pleasant accommodation environment and delicious dining experience for our guests. Your satisfaction is our greatest encouragement.Thank you again for your valuable feedback. It not only helps us discover deficiencies in our services, but also provides direction for our continuous improvement. We look forward to having the opportunity to serve you again in the near future so that you can experience a more considerate and perfect service experience.

Response from Property: Dear guest: Thank you for choosing to stay at Kempinski Hotel Yinchuan and for your positive comments on the hotel. Kempinski Hotel Yinchuan is located in Jinfeng District, the central area of ​​Yinchuan City. It is a European-style luxury hotel in the city. The hotel has 409 rooms and suites, and is equipped with 5 restaurants of different styles to satisfy your taste buds.Our breakfast is served every day at the Cafe Berlin on the first floor. There are nearly 100 kinds of food for you to choose from, including Chinese and Western cold dishes, hot dishes, bread, pasta, porridge, eggs, fruits, etc. At the same time, the Cafe Berlin also provides a rich buffet. You can also taste delicious Chinese and Western food in other restaurants, and all kinds of tea and snacks are also available. We have always advocated the people-oriented service concept. All service personnel have provided you with high-quality services after strict professional training. We sincerely invite you to visit again and wish you a happy life!

Response from Property: 親愛的客人：您好，感謝您選擇銀川凱賓斯基飯店，併為我們留下好評。銀川凱賓斯基飯店作為國際知名品牌凱賓斯基集團旗下的一員，嚴格遵循集團的標準和理念，所有的設施都選自國際知名品牌，力求為您打造最舒適的入住環境。早餐在飯店內一層的柏林咖啡廳為您提供，中西式各色餐點近百種可供您選擇。同時飯店內還有其他5個不同風格的餐廳提供美食，等待您去品嚐。我們誠摯的邀請您再度光臨我們飯店，享受我們的服務。祝您一切順利！

Response from Property: Dear guests: Thank you for staying at Kempinski Hotel Yinchuan and leaving us a review. As an international hotel in Yinchuan, every one of our employees is working hard to provide personalized and high-quality services to every guest by starting with details. We believe that our comfortable and soft beds, comprehensive infrastructure, and smiling and considerate bed services will definitely give you a value-for-money, comfortable, and satisfying stay experience. We will continue to move forward in our future work and continue to provide satisfactory services to every guest. We sincerely invite you to visit again and receive your full five-point rating again. I wish you a happy life!

Response from Property: Dear guests: Hello! Here are sincere greetings from Kempinski Hotel Yinchuan. As an international hotel in Yinchuan, when you are tired from traveling, we will wholeheartedly provide you with a comfortable and comfortable stay experience, allowing you to forget your fatigue and relax your body and mind. The hotel provides guests with free WiFi, allowing you to enjoy a comfortable business trip. May Kempinski Hotel Yinchuan always accompany you on every extraordinary vacation and business trip. We sincerely look forward to your stay again and wish you a happy life!

Response from Property: Dear guest, thank you very much for choosing Kempinski Hotel Yinchuan and giving us such good review. Kempinski Hotel Yinchuan brings the traditional taste of luxury and European flair to this remarkable city as the first and only five-star international brand in Yinchuan, situated in the heart of the city’s central business district, Jinfeng District, and only a 30-minute drive from Yinchuan Hedong Airport, also is ideal for both business and leisure travelers. Looking forward to see you again and wish you have a nice day!

Response from Property: Dear guest: Hello, thank you for choosing Kempinski Hotel Yinchuan and leaving us a good review. As a member of the internationally renowned Kempinski Group, Kempinski Hotel Yinchuan strictly adheres to the group's standards and concepts. All facilities are selected from internationally renowned brands, striving to create the most comfortable accommodation environment for you. Breakfast is served at the Berlin Cafe on the first floor of the hotel, with nearly a hundred kinds of Chinese and Western dishes for you to choose from. At the same time, there are 5 other restaurants of different styles in the hotel offering delicious food waiting for you to taste. We sincerely invite you to visit our hotel again and enjoy our services. I wish you all the best!

Response from Property: 尊敬的賓客：您好！感謝您入住銀川凱賓斯基飯店併為我們留下評論。作為銀川國際五星級標準飯店，我們的每一位員工都在努力從細微之處入手，盡力為每一位客人提供個性化和優質的服務。相信我們舒適柔軟的床榻、一應俱全的基礎設施、微笑貼心的服務，定能讓您得到超值、舒心、滿意的入住體驗。我們將在今後的工作中不斷前行，繼續為每一位賓客提供滿意的服務。誠摯邀請您再次光臨，期待再次得到您全五分的好評，祝您生活愉快！

Response from Property: 尊敬的賓客：您好，請您接受來自銀川凱賓斯基飯店最誠摯的問候，感謝您的入住。銀川凱賓斯基飯店是銀川市國際性的歐式奢華風格的飯店，店內所有的設施都選自國際知名品牌，力求為您打造一個最舒適的入住環境。每一位服務人員都會在接受過培訓後為您提供服務，希望我們的微笑服務可以為您帶來一天的好心情。飯店內除了為您提供舒適的客房外，也有5個不同風格的餐廳可以滿足您不同的口味。您既可以享受到鮮嫩多汁的牛排西餐，也能品嚐到精緻可口的中式餐點，更有爽口的鮮釀啤酒和各色甜點等您品嚐。位於負1層的水療中心也會在您勞累了一天之後為您提供理療服務。我們希望銀川凱賓斯基飯店能成為您在銀川的不二選擇，祝您萬事順利！

Response from Property: 尊敬的賓客：您好，感謝您選擇銀川凱賓斯基飯店，併為我們留下了您的評價。作為國際知名飯店品牌凱賓斯基集團的一員，我們嚴格要求自身，遵循品牌的理念，致力於為賓客提供完個性化的專業服務，讓您在旅途中也能有如家般的舒適安心。銀川凱賓斯基飯店位於銀川市中心區域金鳳區內，距離河東機場和火車站均在40分鐘車程範圍以內，毗鄰國際會展中心，寧夏博物館，萬達廣場等。所有的服務人員都十分樂意幫助您，讓您有一個完美的入住體驗是我們一直不變的目的。我們誠摯期待您的下次光臨，祝您生活愉快！

Response from Property: 親愛的客人您好，非常感謝您選擇銀川凱賓斯基飯店，同時我們也為您在我們飯店未能有一個滿意的入住體驗感到抱歉。為了讓您有一個舒適的入住環境，我們所有的設施都選自國際知名品牌，並會進行定期的翻新和維護。同時我們會定期對員工進行培訓，為了給您提供更為完美的服務而努力。我們也會繼續秉承凱賓斯基的歐式奢華品牌理念，繼續提高服務品質，為您提供更滿意的舒適體驗。祝您一切順利！