To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(69)
Positive reviews(52)
Reviews with photos/video(6)
Friendly staff(5)
Negative reviews(1)
Nvshizheng
Superior Queen Room
Stayed in Oct 2024
Travel with friends
54 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good location, good environment, good hygiene, thoughtful and enthusiastic service. In order to apply for a Bolivian visa, I needed to print out the documents, and they helped me complete all of them. The breakfast has few varieties, but it is delicious and exquisite. Many varieties of drinks. Hot water is good too. Hot water is available at the front desk, which is very convenient for drinking after playing. Highly recommended.
Original TextTranslated by Google
Guest User
Superior Room, 2 Twin Beds
Stayed in Oct 2023
Couples
21 review
5.0/5
Outstanding
Posted on Nov 24, 2023
The hotel environment is good, the rooms are simple and clean, the hotel staff are very friendly and helpful, the breakfast is rich, the transportation is very convenient, and it is close to various attractions.
Very nice hotel The hotel is very close to the museums The rooms are so big and beautiful Amazing staff, everyone is very friendly and helpful Delicious food Breakfast is free with so many options and Samuel served us very well Excellent location We walk everywhere My dream is to go back again
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 21, 2025
Had a very great time and experience with this hotel. All the staff was very nice and attentive to any of our needs and was also helpful in recommending good restaurants and places to see. We also had breakfast included every morning and our rooms clean once we got back from our days exploring. Will be recommending this hotel to anyone who asks me about my experience in Cusco!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 21, 2025
Very great experience, all the staff was very nice and accommodating. We had breakfast included every morning and a clean bed and room every night once we were back from all of our excursions. Recommend it for anyone looking to have a pleasant trip in Cusco.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 10, 2024
Our room was very clean and the views were gorgeous. The service was excellent. We really enjoyed breakfast, which had different choices: fruits, vegetables, eggs, meat, cakes, cereals, a variety of breads, coffee, teas, juices… Aldo, staff made us feel at home.
Mary Jane K
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on May 1, 2024
I have been in Peru for 13 days and stayed here for two days at the beginning of my trip and 2 days after. I had my best sleep at this establishment. The rooms were clean and had wonderful views of the city. The cleaning and breakfast staff were very friendly. Edgar was fantastic and helped me with all of my needs during the day. His partner Yohan was also very helpful. In the evening hours Manlux was able to provide recommendations for places to eat as well as address any needs. Thanks so much to this team!
Response from Property: Estimada Mary Jane, Estamos muy felices de haberla tenido con nosotros y que se haya sentido como en Casa. Agradecemos su amable calificación y comentarios sobre nuestro hotel. Su opinión es muy valiosa para nosotros. ¡La esperamos pronto! Reciba un cordial saludo, Maritza Herrera Gerente del Hotel
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 28, 2024
Excellent service with the receptionists and other helpful staff. Great breakfast and views of the city. Nice location in a small neighborhood a few blocks up from the Plaza de Armas. Casa Andina is always a great choice….Wish we could stay longer!
María del Pilar C
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Jan 13, 2024
Very attentive and customer service was top class from Samuel. He always asked us if we needed anything and was extremely polite. Manuel the chef made us omelettes every day fresh with a smile. Would definitely come here again if i visit cusco.
Response from Property: Estimada Mar_adelpilarc, Estamos muy felices de haberla tenido en Casa y que su estadía haya sido de tu total agrado. Agradecemos su amable calificación y comentarios sobre nuestro hotel. Su opinión es muy valiosa para nosotros. La esperamos pronto! Reciba un cordial saludo, Maritza Herrera Hotel Manager
Guest User
Stayed in Apr 2024
Couples
3.0/5
Posted on May 9, 2024
I feel cheated, we had our laundry washed. Where in other and better hotels it costs 7-8 kg sol. We paid 302 soles for 4 kg of laundry. They didn't let us know, they didn't speak English well. They copied our passport 5 times, payment only in advance. A big disrespect to the guests. We tried 2 other hotels in Cusco that were more expensive and they didn't treat us like that.