Wellspring by Silks Jiaoxi

Wellspring by Silks Jiaoxi Reviews

Wellspring by Silks Jiaoxi

No.67 Wenquan Road, Jiaoxi Township, Yilan, Taiwan, 26248, ChinaView Hotel Details
Wellspring by Silks Jiaoxi
Wellspring by Silks JiaoxiWellspring by Silks JiaoxiWellspring by Silks Jiaoxi
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Wellspring by Silks Jiaoxi Guest Reviews

4.7/5
Amazing
273 review
Verified reviews
Location4.8
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(273)
Positive reviews(270)
Reviews with photos/video(98)
Delicious breakfast(53)
Relaxing hot springs(41)
Average sound insulation(15)
Perfect for kids(13)
Loved the view(12)
Has an infinity pool(10)
Close to train station(10)
Tasty coffee(6)
Negative reviews(3)
Cody Teng
Superior Double Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Excellent stay. Room quipped with semi outdoor private hot spring. Strategic location to get foods.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Ahbear
Family Suite
Stayed in Sep 2024
Family
24 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Stayed 2 nights in this property over Typhoon Kong-Rey. Love the in-room hot spring, the one-time usage of minibar & the availability of water dispenser in every level. Location of hotel is also very strategic. Thankful to the team for taking care of us during Typhoon Kong-Rey by offering umbrella, checking where we are going, advising us to be careful of the weather & also offering car rides to keep us safe.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
✨AW✨
Superior Twin Room
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Jan 30, 2025
Good to have tea and cocktail at the reception area between 4-7pm. Nice spa inside the room, provided enough drinks and facial mask in the fridge. Air-conditioner is a bit cold. See a cockroach in the restaurant during breakfast time.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Best regards,Ark LuFront Office Manager,Wellspring by Silks
Mei Yuk
Superior Twin Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Front desk team is excellent! Especially Ryan, helpful and professional with lovely smile! Food and Beverage team is great too! Excellent service! Definitely will go back next time!
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Anonymous User
Family Suite
Stayed in Mar 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Like the surrounding area. Many good restaurants nearby. Good location. Breakfast is delicious however few selections only. Overall very satisfied with the breakfast. Kids also enjoyed swimming at the outdoor swimming pool and also hot spring pool. Guests in Wellspring by Silks can also access to the Just Sleep’s facilities
6/7
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks Jiaoxi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Best regards,Cheers,Cindy LinAsst. Operation of Director"
Guest User
Superior Twin Room
Stayed in Oct 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 24, 2024
I really like our own bath tub.Its really relaxing to have the hot tub.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Couples
12 review
3.0/5
Posted on Feb 28, 2024
Room Price is bit over rated. But location is perfect. Best part is that they have your own hotspring in room. But facilities are bit old
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Best regards,Cindy LinAsst. Operation of Director
mau
Superior Twin Room
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Jan 25, 2024
very good location, nice receptionist, this is my second time to take. the special thing is they take note about my stay period is my birthday and give my a little birthday gift .. this is a great offer....oh...also they free upgraded to family suite room for my party (3 rooms) must go and book again ...
Response from Property: Dear Mau,Thank you for choosing to stay at Wellspring by Silks Jiaoxi during your recent trip. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Best regards,Cheers,Cindy LinAsst. Operation of Director
David Morlim
Superior Double Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Very peaceful, clean and very well located! The staff were friendly and helpful!
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Bewebr
Superior Double Room
Stayed in Oct 2023
Family
17 review
4.7/5
Amazing
Posted on Nov 10, 2023
Very nice and big room with own outdoor hotspromg. It’s really good and reasonable price. Their hotel breakfast is very nice and detailed.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Guest User
Superior Twin Room
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 5, 2024
Excellent service and wonderful rooms
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Anonymous User
Superior Double Room
Stayed in Oct 2023
Couples
7 review
4.5/5
Great
Posted on Nov 19, 2023
Hotel was beautiful with the outdoor private tub. Would book again if we visit Yilan again. Free parking is a plus point!!
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Guest User
Family Room
Stayed in Jul 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 27, 2023
Great location for a weekend away from work. The onsen both in the room and outdoors are great for relaxing and loosening up the muscles. The breakfast buffet was ok, quite limited selections in my opinion.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future.Best regards,Ark LuFront Office Manager,Wellspring by Silks
Guest User
Superior Double Room
Stayed in Jun 2024
Family
36 review
4.0/5
Very Good
Posted on Jul 12, 2024
Can try it with your family.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks
Joezou85
Superior Twin Room
Stayed in Sep 2023
Family
29 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Great place for family travel. We enjoyed our 2 nights stay.
Response from Property: Dear valued guest,Thank you for choosing to stay at Wellspring by Silks during your recent trip and giving your great compliments, which we have shared immediately. We are delighted to learn that you had a nice stay with us. Your comments are extremely valuable to us since we are always seeking the enhancement of our service quality with each stay. We will keep enhancing our service standard and hope to welcome you back in the very nearest future.Cheers,Ark LuFront Office Manager,Wellspring by Silks