Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.4
Service8.9
Cleanliness9.4
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All reviews(37)
Positive reviews(20)
Negative reviews(4)
Guest User
Superior Twin Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 24, 2025
The hotel was absolutely stunning! Everything was top-notch — from the elegant design to the perfect cleanliness. The rooms were spacious and beautifully decorated, and every detail felt luxurious. A special thanks to Joseph from the staff — he was incredibly helpful, polite, and professional. He truly made our stay even better. Definitely one of the best and fanciest hotels I’ve ever stayed in. Highly recommended!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business traveler
5 review
8.0/10
Very Good
Posted on Mar 11, 2025
The attitude of the front desk staff is average. I couldn't check in when I arrived around 2pm. It's not that there are no rooms, but if I want to check in, I have to pay half a day's room rate. I had to wait in the cafe until 3pm before I could check in.
Original TextTranslated by Google
Хахаевич-Худафу
Superior Room
Stayed in Nov 2024
Business traveler
85 review
10/10
Outstanding
Posted on Dec 23, 2024
It is a relatively good hotel in the area. It is relatively clean and the staff are quite enthusiastic. The bar on the 16th floor is quite noisy on Saturday night.
Original TextTranslated by Google
Waigaojiasuodelulujiejie
Superior Double Room
Stayed in Jul 2024
Couple
11 review
10/10
Outstanding
Posted on Aug 7, 2024
The hotel is very big and can be said to be one of the best hotels in Yerevan or Armenia.
The service is good and the stay is very comfortable. It is said that many celebrities stay here when they come to Yerevan.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Jan 2025
Business traveler
55 review
10/10
Outstanding
Posted on Mar 17, 2025
Best hotels in Armenia
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Guest User
Superior Double Room
Stayed in Nov 2023
Business traveler
32 review
8.5/10
Very Good
Posted on Dec 28, 2023
The environment is very good, but there was a party at night, the speakers were too loud and it ended at 1:30 a.m. It was so noisy that I couldn't sleep at all. I hope it will change
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Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 28, 2025
We are very satisfied with our stay at the hotel! Everything was clean, comfortable, and well-organized. The staff was kind and professional, with very high standards of service. We are especially thankful to Diana for supporting us with every question and request – she was incredibly helpful throughout our stay. Highly recommended
Guest User
Stayed in Oct 2024
Other
10/10
Outstanding
Posted on Nov 29, 2024
The hotel itself is very good. Very polite and helpful staff was the one of the best impressions of mine. I had a lot of questions and they answered to all my questions very quickly and nicely. Looking forward to coming back again as there are a lot beautiful corners to enjoy and discover. I was impressed by the names of the restaurant and meeting halls, sooo good that they kept Armenian atmosphere as well because i saw a lot of cultural things expressing our Armenian values and culture, that was very very touching and impressing.
Guest User
Stayed in Aug 2024
Other
2.0/10
Posted on Sep 18, 2024
The management of the hotel is a total disaster. Someone stole my Airpods Pro in the hotel, which was hosting an international forum last week. I applied several times to the management, first they didn't want to watch the camera tapes and then they told me they couldn't see anything there. Just to be clear - your belongings are not safe there.
Guest User
Stayed in Sep 2023
Other
10/10
Outstanding
Posted on Oct 17, 2023
Quite a luxurious hotel option in Yerevan - 5+ stars all the way. We were attending in an event in teh attached event space, or we may not have chosen it as it's a 25 minute walk or so from the center of the city. But the hotel is gorgeous, very modern and sleep, fabulous views from the spacious and well appointed rooms. Customer service is what you would expect from a 5 star but then some - lovely employees.
Guest User
Stayed in Aug 2023
Other
2.0/10
Posted on Sep 17, 2023
AWFUL MANAGEMENT!!!! DO NOT RECOMMEND!!!!! I cannot stress enough on how disappointed I am with this property. Considered one of the best hotels in Yerevan, they managed to completely ruin their reputation in one day. My weddin took place in Yerevan on August, and I had one of the deluxe rooms booked with them for the photoshoot and filmography. I visited them 1.5 months before the wedding day to confirm my booking and ask permission for my wedding photoshoot around the territory of the hotel, lobby, and rooms. They've told me that, typically, they do not allow it, but will make an exception. Grateful for their kind gesture, I added another room (cancelling another hotel I had booked). Fast forward to the wedding morning, the photography crew arrived as scheduled at 10AM, and they were not allowed upstairs by the reception workers. They kept calling me and telling that no prior arrangements were made so they cannot allow the filmography. I tried explaining that when I booked the rooms and I asked multiple times if we could film in their property, and since I was told there will be an exception made (quoting: don't worry we'll make an exception), I did not think that further discussions were needed. I paid over a $1000 for a night in a room that I was only gonna use for photoshoot purposes. Because of their incompetence, We started the photoshoot an hour and a half late, were late for church, and almost got denied of our service. My wedding morning was completely ruined!!!!!!
Guest User
Stayed in Jul 2023
Other
10/10
Outstanding
Posted on Aug 22, 2023
Very kind staff and attentive. Everything in the hotel was new and brillaiant. Location for the business trip was the most suitable and close to sights of Yerevan. New design furniture in the rooms and good quality clean water in the pipes to wash and drink even. As I was in the middle of the week there was a regular theatre acrobatic show - fantasic and free for guests. My advice for everybody is to find time for swimming in the opened pool on the panoramic roof, great experience. Really luxury 5* place!
Guest User
Stayed in Jun 2023
Other
10/10
Outstanding
Posted on Jul 16, 2023
WOW!!! This hotel stands out immediately by the impressive Guest Room Interior's. Everything is of the highest quality possible, including the workmanship in the finishing details of the rooms and public areas. One can confidently say that this hotel has the potential to be among the best in the world. The vast selection of high-quality entertainment, dining and wining, swimming and fitness and strolling to the nearby city center, makes your stay worthwhile. I was highly impressed and will certainly recommend this hotel and return soon for business and for enjoyment at it's best.
Guest User
Stayed in Jan 2023
Business traveler
10/10
Outstanding
Posted on Feb 27, 2023
Best Location, Best Views, Best Staff one word Excellent !!! Best Restaurants, Best Pool, Best Club, one word Excellent !!! Best Service, Best Experience, Best Feelings one word Excellent !!! Best Luxury Hotel, Best Design Hotel, Best Signature Hotel one word Excellent !!!
Guest User
Stayed in Dec 2023
Couple
4.0/10
Posted on Jan 6, 2024
Stayed for two nights. 13th floor. It is impossible to sleep due to loud music until late at night in the nightclub on the 16th floor. There is no buffet for breakfast, that is, at all!! You can only order food, which is delivered 30 minutes later from another floor, already cold. Located right in the slums. The rest of the hotel is excellent: good service, excellent room equipment, smart home, wonderful interior and design, excellent hotel restaurant.