Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.6
Service8.9
Cleanliness8.7
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All reviews(2128)
Positive reviews(2046)
Reviews with photos/video(291)
Friendly front desk staff(139)
Convenient for shopping(137)
Convenient parking(108)
Close to beach(108)
Tasty food(55)
Luxurious(29)
Delicious buffet(20)
Nice bathtub(18)
Negative reviews(82)
KYUSUNG
Superior Double Room
Stayed in Feb 2025
Family
58 review
10/10
Outstanding
Posted on Mar 18, 2025
Excellent location for Penglaige tours and shopping around. Breakfast was very good.
Response from Property: 非常開心看到您的評價。擁有用心服務的員工,是華璽的幸運,擁有您這樣有心的賓客,是員工的福氣。我們一直致力於為每一賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是我們的終極目標。盼望在您今後的旅途中,華璽能夠常伴。期待與您再次相遇,祝您生活愉快,事事順心
Guest User
Superior Double Room
Stayed in Oct 2024
Other
2 review
7.0/10
Posted on Dec 20, 2024
Location of the hotel is convenient
Response from Property: 尊敬的貴賓,感謝您選擇併入住華璽酒店,感謝您留下珍貴的點評。為了提高您的入住體驗感,酒店免費為您升級到商務大床房。如果您對酒店有任何要求或者不滿您可以隨時與酒店前台聯繫。用心去做永不滿足是我們的服務理念,我們會一如既往的為賓客提供滿意的入住體驗,再次感謝您的點評,期待您的再次到來!!
Jiajia
Business Double Room
Stayed in Jul 2023
Business traveler
2 review
6.0/10
Posted on Aug 28, 2023
Good location, it’s near to the night market and the beach within walking distance
Response from Property: Hello! Thank you for staying at Huaxi Hotel. Unfortunately, your stay did not meet your expectations. We are deeply sorry and will feedback the situation to the relevant departments for serious improvement. We sincerely look forward to providing you with better services in the near future.
Guest User
Superior Double Room
Stayed in Oct 2024
Business traveler
9 review
10/10
Outstanding
Posted on Nov 22, 2024
good👍
Response from Property: 尊敬的顧客您好,感謝您的認可,小璽會繼續努力,認真秉承顧客至上的服務理念,為您打造一流的住宿環境和服務體驗,期待您的再次光臨,祝您生活愉快,工作順利!
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 2, 2024
First of all, the hotel is very big. The rooms are large and quiet. They have balconies and the doors can be opened. They are ventilated and cool!
Secondly, as soon as I entered the door, I saw a bottle of red wine. The front desk said it was given for free😄. The room was clean and comfortable, and the hotel room was very new.
Once again, this automatic toilet seat is really great, haha, you will know after you try it!
Oh, by the way, there are welcome drinks and snacks in the room. Full of heart!
Original TextTranslated by Google
6/7
Response from Property: Dear, I am very happy to see your review. Huaxi is lucky to have employees who serve attentively, and it is a blessing for employees to have attentive guests like you. We have always been committed to providing every guest with a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. I hope Hua Xi will always be with you on your future journeys. Looking forward to meeting you again, I wish you a happy life and everything goes well
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 1, 2024
I unexpectedly booked a hotel that I was very satisfied with. The lady helped me upgrade the room. The room was very big and felt like it was newly renovated. The bathroom was designed with wet and dry separation and a smart toilet. The breakfast was unexpectedly rich. The most surprising thing was that it was given as a gift after checking into the hotel. A bottle of red wine, really excellent. The hotel is about 8-10 minutes' walk from Penglai Pavilion and a little far from Sanxian Mountain, but the starting price is just a taxi. Opposite the hotel is Liqun Shopping Center, which is very convenient for eating. I hope it can be a reference for travelers.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to see your review. Huaxi is lucky to have employees who serve attentively, and it is a blessing for employees to have attentive guests like you. We have always been committed to providing every guest with a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. I hope Hua Xi will always be with you on your future journeys. Looking forward to meeting you again, I wish you a happy life and everything goes well
Banbanzina
Superior Double Room
Stayed in May 2024
Other
1 review
2.0/10
Posted on Jun 12, 2024
I put my shorts on the seat to eat. It was a layer of dirt. I went out for a walk on the way and told the front desk that it needed to be cleaned. There was too much dust. When I came back, the room was not moved at all. Even the garbage from the meal was still there. I later returned. After I checked into the hotel, I called back and mentioned this problem. Nothing more happened. It was the worst experience I have ever had in a hotel. At least the hygiene was not guaranteed.
Original TextTranslated by Google
Response from Property: Hello friends, it is a pity that this check-in did not meet your expectations. We are deeply sorry and have reported the situation to the relevant departments. We also hope that you can further contact us so that we can properly handle more matters for you. We sincerely look forward to providing you with better services in the near future.
Guest User
Superior Room (2 Beds)
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 15, 2024
The room is hygienic and clean, the service attitude is very good 👍Recommended, the environment is also very good, very close to the seaside
Original TextTranslated by Google
Response from Property: Dear little master, a five-point review is the best gift you can give to our service staff. Thank you for your support of our work. It also gives us the motivation to continue to innovate and move forward. Serving with heart and never being satisfied is also the service of Huaxi people. Concept, I look forward to meeting you again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Apr 2024
Couple
15 review
10/10
Outstanding
Posted on May 18, 2024
Very good, and they also gave me red wine.
Original TextTranslated by Google
Response from Property: Dear, a five-point review is the best gift you can give to our service staff. Thank you for your support of our work. It also gives us the motivation to continue to innovate and move forward. Serving with heart and never being satisfied is also the service philosophy of Huaxi people. We look forward to it. See you again and wish you a happy life!
Guest User
Family-friendly Queen Room
Stayed in Jun 2024
Family
2 review
2.0/10
Posted on Jul 31, 2024
This is the worst hotel I have ever stayed in. The room is so old that I thought I had traveled through time. The TV is smaller than my mirror, and the worst thing is the hardware. There is a musty smell as soon as you enter the room. The bathroom is dirty and rotten. The shower head directly sprays all the shower water outside. The air conditioner doesn't respond at all. I actually need to fan myself to cool down when staying in the hotel. All these are very infuriating. The most frustrating thing is the service. I called the front desk to report the problem, saying that the air conditioner was not cooling well and one set of children's toothbrushes was missing, but no one came. I checked out the next day, and no one solved the problem. There was not even a phone call. With such hardware and service, they still dare to charge a room rate of 481. It's really stupid and ugly. Whoever stays here will regret it. The breakfast is disgusting. I don't mean to make this comment maliciously, it's just that the good mood I had when I came out to play has been completely ruined. If I hadn’t brought my son with me, I would have really wanted to curse! ! ! ! Everyone please be careful to avoid pitfalls! ! ! ! I was so angry that I forgot to take a photo!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Huaxi Hotel. We regret that this stay did not meet your expectations. The hotel fully accepts your valuable suggestions. The air conditioners have been completely repaired, and the room equipment and facilities have been repaired to ensure that each room can be used normally. The breakfast problem has been notified to the kitchen and rectification has been made. At the same time, we will strengthen staff training, enhance service awareness, and improve detailed hygiene management. We sincerely look forward to providing you with better services in the near future.
Jiaowobabahaome
Superior Room (2 Beds)
Stayed in Jun 2024
Other
15 review
10/10
Outstanding
Posted on Jul 8, 2024
It's very good. The guy at the front desk is very enthusiastic and the room cleaning lady is also good. It's highly recommended. Parking is also good, suitable for family outings and living; because the vehicles are large, hotels in nearby scenic spots cannot park.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to see your review. Huaxi is lucky to have employees who serve attentively, and it is a blessing for employees to have attentive guests like you. We have always been committed to providing every guest with a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. I hope Hua Xi will always be with you on your future journeys. Looking forward to meeting you again, I wish you a happy life and everything goes well
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 7, 2024
The location of the hotel is very good. It is convenient to walk to the scenic spots and the beach. The environment and quality surpass the surrounding hotels. The key is that the price is lower than the nearby Jiji! Children's toothbrushes, milk snacks, and red wine were also given as gifts.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to see your review. Huaxi is lucky to have employees who serve attentively, and it is a blessing for employees to have attentive guests like you. We have always been committed to providing every guest with a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. I hope Hua Xi will always be with you on your future journeys. Looking forward to meeting you again, I wish you a happy life and everything goes well
Anonymous User
Superior Room (2 Beds)
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 8, 2024
From July 3 to 5, 2024, I stayed at Penglai Huaxi Hotel with my family. The first impression upon entering the hotel is that the hotel is luxurious and stylish. The front desk and other service staff are warm and polite. After joining the company, the hotel sent fruits, snacks and local specialties (Cabernet Sauvignon dry red wine), which was very warm.
The room is tidy and sanitary, with complete toiletries. Breakfast was rich and delicious. The hotel is in a very good location, very close to Penglai's famous attractions. After dinner, you can go for a scenic walk along the coast. It feels like a good stay experience. Because I was busy visiting attractions, I didn't take any photos of the room and surroundings.
Original TextTranslated by Google
Response from Property: Dear, I am very happy to see your review. Huaxi is lucky to have employees who serve attentively, and it is a blessing for employees to have attentive guests like you. We have always been committed to providing every guest with a high-quality check-in service experience. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. I hope Hua Xi will always be with you on your future journeys. Looking forward to meeting you again, I wish you a happy life and everything goes well
Aaronwang123
Family-friendly Queen Room
Stayed in Jun 2024
Other
2 review
3.5/10
Posted on Jul 8, 2024
It has not been renovated for 20 years. It sounds high-end, but the hygiene is poor. The bathtub cannot be used. It seems that the room has not been cleaned and the cleaning staff has not been seen. The breakfast is average. The price-performance ratio of more than 400 is very low.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Huaxi Hotel. It is a pity that this stay did not meet your expectations. The hotel fully accepts your valuable opinions. All air conditioners have been overhauled, and the room equipment and facilities have been overhauled to ensure that each room can be used normally. Breakfast issue The kitchen has been notified and rectifications have been made. We sincerely look forward to providing you with better services in the near future.
Guest User
Family-friendly Queen Room
Stayed in Jun 2024
Family
20 review
7.2/10
Posted on Jul 5, 2024
The hygiene is okay, the old hotel facilities are old, the surrounding environment is good, the lobby is grand, the service is average, and the breakfast is poor.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Huaxi Hotel. It is a pity that this stay did not meet your expectations. The hotel fully accepts your valuable opinions. All air conditioners have been overhauled, and the room equipment and facilities have been overhauled to ensure that each room can be used normally. Breakfast issue The kitchen has been notified and rectifications have been made. We sincerely look forward to providing you with better services in the near future.