DoubleTree by Hilton Ya'An Reviews

When we couldn't understand the language, they politely responded using a translation app on their smartphones. Also, when we requested a taxi, if we had any trouble, they told us to contact them on Wechat and followed us until we arrived at the hotel. However, I wish you would have called the taxi company instead of hailing a taxi on the street. I thought I would be able to stay more securely if there was a taxi contracted with the hotel or a courtesy car for sightseeing spots. Anyway, thank you for your help during our stay.

Recommend 5/5

The best thing I did when I visited Ya'an this time was to choose Hilton Hotel. The service was super super good, especially the quiet lady at the front desk, who was very kind and comfortable. The breakfast service at the hotel was also very good. The small cookies given upon check-in were baked by myself, which was pretty good.

Ya'an is a new tourist city and the birthplace of the world's first giant panda. In Ya'an, you can not only enjoy the scenery and taste Ya'an tea..., but also hear the sound of a trip across the ocean in the headphones, and tears are rolling in my eyes... I chose Hilton Garden Inn on Ctrip and stayed in this hotel. I felt the best service from the front desk staff. What impressed me most was Miss Yang Lu and the two humorous front desk managers. When I checked in, I checked my needs with me, solved my needs and asked if I had any other needs. Every staff member is very enthusiastic. Give this team a call. The hotel is located in the new city, in the center of the Times Tianjie business district, in a prosperous area with convenient transportation. It is a good choice for tourists. The guest rooms are standard luxury, spacious and bright, the bathroom basin is clean, the faucet hardware has no water stains, and the toilet is equipped with a female guest bag and a disposable toilet cover for women. Very sanitary. When creating the basic lighting of the guest room, an embedded SDCM was made to ensure the uniformity of the lighting color and the high degree of restoration of the true color of the object. The warm yellow optical fiber is like the gentle sunlight in the afternoon, and the sense of happiness is overflowing! Parking is also relatively convenient and free. The guest room responded quickly. When I left the room, I needed something, and the guest room delivered it quickly. However, I was not in the room, and the room aunt was afraid of disturbing me and put it at the door. Thank you, the room aunt, every service is completed silently to avoid guests and guest rooms face to face. It is worth praising and did not affect my rest. I have a very shallow sleep. I am very satisfied with such hotel services. I have a home-like experience. The bedding is also comfortable and soft, clean and odorless. It truly standardizes the basic standards. At the same time, the hotel is also equipped with a swimming pool and a gym, which is a blessing for people who love sports. I didn’t go there because of time problems. I will come next time. Thanks to the receptionist who has been in the front office 24 hours a day, thank the night shift manager Tang and Xiao Wu, and thank every Hilton staff. I think Unparalleled service experience, with a high cost performance, good hotels are worth recommending.

After a long journey, it was already evening when I arrived at the hotel to check in. The service attitude of the hotel front desk was very good. Rita helped me check in. She always kept a smile and was friendly. She was very considerate to inform the guest room to prepare the necessary items in advance. The location of the hotel is also very convenient. It is very close to the train station. It is the best choice for business travelers. The guest rooms are clean and tidy. The bed is comfortable, but a little thick for me. The room service responds quickly. It is a good choice for business trips and travel.

The location is excellent, with Zhenghuang Times Tianjie downstairs. The environment is comfortable, the service is warm, and both the Western and Chinese restaurants are good. It is suitable for business trips and weekend gatherings with friends.

Steamed cold noodles, finally eaten. This cold noodle is the most distinctive food in Guangyuan. The cold noodles are mainly made of rice, and after steaming, the taste is smooth, refreshing and pleasant.

Environment and facilities: The hotel has an elegant environment, complete facilities, spacious and bright rooms, and a modern and comfortable decoration style. Service quality: The front desk service is warm and thoughtful, the staff is polite and helpful, and the stay experience is very pleasant. Especially Angela, the front desk manager on duty, is very professional and enthusiastic! Makes people feel at home. Hygiene conditions: The room is clean and new, the bed is soft and comfortable, the bathroom is clean and odorless, and the overall hygiene conditions are satisfactory. Geographical location: The hotel has a superior location, convenient transportation, and abundant dining and shopping options around it, making travel very convenient. Dining experience: The breakfast is rich in variety, a combination of Chinese and Western, and tastes delicious, adding a lot of color to the trip. Cost-effectiveness: The price is reasonable, the cost-effectiveness is high, and the services and facilities enjoyed are far beyond expectations, which is highly recommended. Detail processing: The hotel is very attentive in detail processing, such as providing Yilin specialty cookies, free mineral water, bathtub sets, various supplies, and robots delivering things, which makes people feel intimate. Room facilities: The details of the intelligent control system in the guest room, the dry and wet separation bathroom, high-quality bedding, etc., make the comfort level full. The gym, swimming pool, conference room and other supporting facilities are complete to meet the dual needs of business and leisure. Soundproof materials and advanced equipment, high-speed wireless network are used to ensure living comfort. Overall experience: The stay experience is excellent. Whether it is a business trip or a leisure vacation, this hotel is the best choice. I look forward to staying again.

The room is clean and tidy, the front desk service in the lobby is warm and thoughtful, and the cleaning staff is responsible. There is room for improvement in breakfast. I don't understand why the sofa in the room is not placed in front of the window?

The room is comfortable and clean, the breakfast is very rich and delicious, and the service attitude is first-rate!

Convenient for travel and dining nearby. It's close to the river. It's just right to walk back to the hotel and rest after dinner.

The house is very satisfactory, and most importantly, it is pet-friendly! The hotel staff is very attentive and sincere, which makes people feel full when staying. The breakfast variety is also very good, suitable for the tastes of various places! You must stay in this hotel when you come to Ya'an, very satisfied!

The room is clean and spacious. The service staff is very enthusiastic, especially the front desk staff. They are very considerate. You can see the Qingyi River from the room. This is the highlight of this trip to Ya'an. It is worth recommending

The hotel is located close to the highway entrance and exit, with convenient parking in the underground parking lot. The breakfast is rich, the front desk enthusiastically introduces nearby delicacies, the room facilities are perfect, and the complimentary cookies are very delicious.