Hilton Garden Inn Xuzhou

Hilton Garden Inn Xuzhou Reviews

Hilton Garden Inn Xuzhou

Building D2, Xiangxi Zuo'an, Heping Avenue, Yunlong District, Xuzhou, Jiangsu, ChinaSee Hotel Details
Hilton Garden Inn Xuzhou
Hilton Garden Inn XuzhouHilton Garden Inn XuzhouHilton Garden Inn Xuzhou
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Guest Reviews

9.6/10
Excellent
1530 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1530)
Positive reviews(1502)
Reviews with photos/video(228)
Delicious breakfast(143)
Easy to get around(139)
Friendly front desk staff(125)
Convenient for shopping(65)
Close to metro(51)
Perfect for kids(34)
Tasty coffee(22)
Negative reviews(26)
Mun Yee
Garden Queen Room
Stayed in Dec 2024
Business traveler
12 review
8.0/10
Very Good
Posted on Jan 16, 2025
Had I pleasant stay at the hotel. The rooms were clean, spacious, and well-maintained. The staff was friendly and attentive, ensuring that my needs were met promptly. The breakfast buffet offered a decent variety of options, and the quality of the food was good. Overall, a great value for money, and I would recommend it to anyone visiting the area!
Response from Property: Dear guest, hello! Thank you for staying at Hilton Garden Inn Xuzhou Yunlong! We are encouraged by your recognition of our hotel in so many ways. As a member of Hilton Garden Inn Group, we uphold the great vision of the group and are committed to providing sincere hospitality to every guest, so that every guest can feel our sincere welcome and attention. Your every affirmation is precious to us. Warmly welcome you to visit again, I wish you all the best!
Guest User
Garden Superior Room (Double Bed)
Stayed in Apr 2025
Solo traveler
9 review
5.5/10
Posted on Jun 5, 2025
Booked the Garden Superior room, felt cheated, I thought I would have a bright room with bigger windows as seen in the pictures, 2 patch of windows. But I was assigned a room that seemed to be a corner room that has only one patch of windows. Made the room quite dark and air condition was centralised, woke up sweating in the middle of the night. Not sure if I paid the higher cost room for the right value. And it looks way smaller. However customer service was still good and helpful
Response from Property: 親愛的客人，您好！請接受來自於徐州雲龍希爾頓花園酒店的真摯問候！看到點評得知此次入住沒能給您帶來完美的體驗，我們深感遺憾。我們非常重視來自客人的意見，並且真心希望每一位客人都能獲得美好的入住體驗。我們不希望您帶着遺憾和不滿離開酒店，如果您在酒店有任何問題，都可以第一時間告知我們團隊的任意一位成員，我們及時彌補，也期待着在不久的將來能與您再次相見！-- 酒店全體成員
Sirajuddin Abdulla
Garden Twin Room
Stayed in Sep 2024
Business traveler
32 review
8.0/10
Very Good
Posted on Oct 18, 2024
Best location, spacious rooms, heartwarming breakfast,smiling staffs but have some draw backs .. room temperature is not adjustable according to customer .. they switch off the cooling system in all rooms during this autumn , really not friendly decision , other is the toilet facility, they must have washing facility too. Other everything is wonderful about this hotel.
6/8
Response from Property: Dear guests, thank you for your recent choice of Hilton Garden Inn, and give us a detailed review! First of all, we are very happy to receive your recognition of the hotel, but we are also very sorry to learn that the facilities in the hotel failed to meet your expectations, for which we sincerely apologize. We have conveyed your suggestion to our relevant team, so that we can make appropriate adjustments and improvements to continue to improve our service quality, and sincerely hope that you will choose us again next time!
Ant Do
Garden Superior Room (Double Bed)
Stayed in Oct 2023
Business traveler
38 review
10/10
Outstanding
Posted on Nov 26, 2023
I like to stay in this hotel due to their high quality service and the perfect location. I recommend everyone to book this hotel, if you have get good mood every morning!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou Yunlong . We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Mikke CO
Garden Queen Room
Stayed in Jul 2024
Business traveler
41 review
10/10
Outstanding
Posted on Oct 14, 2024
Comfortable, clean and helpful staff
Response from Property: Dear valued guest, thank you for choosing the Yunlong Hilton Garden Inn Xuzhou! We are delighted that you had a comfortable and satisfying stay and appreciate your recognition of our hotel's service and cleanliness efforts. Our team members are committed to providing exceptional service experiences with warm hospitality. Your recognition is our greatest motivation, and we hope to see you again soon. Wishing you a pleasant journey and a happy life!
Malik Altaf
Garden Twin Room
Stayed in Sep 2023
Business traveler
61 review
10/10
Outstanding
Posted on Oct 31, 2023
Clean Atmosphere friendly staff • good price bug rooms • Strongly recommend
Response from Property: Dear guest, Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Xuzhou. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
孔山
Garden Twin Room
Stayed in Nov 2023
Business traveler
28 review
7.0/10
Posted on Dec 8, 2023
To improve the cleanliness
Response from Property: 尊敬的賓客您好！感謝您選擇入住徐州雲龍希爾頓花園酒店並提供坦誠的反饋意見。我們很遺憾我們沒有能達到您的期望。我們已經注意到酒店的清潔度未符合您的預期。我們目前正積極就客房的整潔問題同保潔團隊協作，確保客人在我們酒店期間一直享受到舒適的體驗。並且我們將在評估酒店的客房保潔具體項目時考慮您所提的意見。再次感謝您，並期望下次您來訪這裏時能再次入住我們的酒店。
Sky.E
Garden Queen Room
Stayed in Jun 2025
Couple
62 review
10/10
Outstanding
Posted on Jul 27, 2025
Facilities: Very good, very good, very good, very good, very good Hygiene: Very good, very good, very good, very good, very good Environment: Very good, very good, very good, very good, very good Service: Very good, very good, very good, very good, very good, very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the Hilton Garden Inn Xuzhou Yunlong. We are honored to receive such a positive review. Your recognition is a testament to our entire service team, and we remain committed to delivering the highest quality service possible to our loyal guests. Thank you for sharing your stay and we look forward to welcoming you back. We wish you a pleasant journey! -- From all our hotel staff
Johnny0622
Garden Queen Room
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 8, 2025
This was my first time in Xuzhou, and the hotel I stayed in was perfectly located, just three subway stops from Xuzhou East Station, making travel extremely convenient. The hotel's service was particularly impressive, with every touch of attentiveness and thoughtfulness. Upon arrival, the welcoming lobby manager, Daying, pleasantly surprised us by offering an upgrade to a spacious and comfortable suite and a complimentary coffee voucher. Entering the room, I was struck by its spaciousness and cleanliness. Everything seemed bright and clean, adding a touch of comfort and ease to my trip.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay with us and for leaving such a heartwarming review! We are honored to know that our hotel's convenient location and the service provided by Daying at the front desk made you feel right at home. Subway accessibility is always a key consideration for our guests, and our service team always prioritizes guest satisfaction, striving to create a comfortable travel experience for every guest. Your recognition is our greatest encouragement! We look forward to continuing to provide you with excellent service in the future. Whether traveling for business or leisure, we will meticulously protect every detail of your stay. We wish you a happy life and all the best! -- From all the hotel staff
Ruyiyunyan
Garden Twin Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 3, 2025
High cost performance, at least quasi-four-star decoration standard and room area. Not facing the street, very quiet, good sound insulation, meticulous cleaning, good breakfast, worth recommending to everyone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise for Hilton Garden Inn Xuzhou Yunlong! The spacious and clean rooms and the superior location are all the comfortable experience we hope to create for you. The Hilton brand always pursues excellence, and we will continue to work hard to live up to your expectations. We look forward to meeting you again and bringing you the same high-quality service as always! --Hotel Operations Manager Zhao Shuai
daqula888
Garden Twin Room
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on May 11, 2025
The room is quite good. It's a little far from the city center, but you can take a taxi or drive a small electric scooter, so it's quite convenient. There are many places to eat nearby, and there is also a Wanda, so you don't have to go to the popular restaurants in the city center and squeeze in. It's very close to the high-speed rail station. It's a relatively quiet place.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise for Hilton Garden Inn Xuzhou Yunlong! The spacious, clean rooms and excellent location are all part of our commitment to providing you with a comfortable experience. Hilton is committed to excellence, and we will continue to work hard to meet your expectations. We look forward to meeting you again and providing you with the same excellent service as always! -- Zhao Shuai, Hotel Operations Manager
Laixixiaoqiang
Garden Superior Room (2 Beds)
Stayed in Mar 2025
Business traveler
41 review
10/10
Outstanding
Posted on Apr 9, 2025
The location of the hotel is not bad, about 800-900 meters away from Wanda, and the surrounding places for eating are basically within walking distance. There are not too many types of breakfast, but it is generally good, and the overall hygiene of the room is also OK. The price is not very expensive, and the cost performance is good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience! The hotel is adjacent to Wanda Business District and within walking distance of the food district. We hope to provide convenience for your travel and dining. We are very pleased to receive your affirmation of the breakfast and room hygiene. In the future, we will continue to optimize the richness of the food so that every guest can enjoy a richer taste experience. Your recognition of cost-effectiveness is our motivation to balance quality and price. Looking forward to meeting you again next time and bringing you more satisfactory service! —— Zhao Shuai, Hotel Operations Manager
Guest User
Garden Twin Room
Stayed in Mar 2025
Family
10 review
10/10
Outstanding
Posted on Apr 6, 2025
The room was very clean and comfortable. The children liked it very much. There were fruits in the room. The children liked the smell of the lotion and asked me to buy the same one. I forgot to ask the front desk when I left. The breakfast was also very good, and the noodles were delicious. The experience was very good. I will choose to stay here next time I come to Xuzhou
Original TextTranslated by Google
Response from Property: Dear guest, thank you so much for your compliment! Service first is the core principle of our hotel. Every member of the team has engraved enthusiasm and professionalism in their hearts and strives to make every guest have a perfect home experience. Your affirmation is the biggest motivation for us to move forward. We will continue to maintain and improve in the future. Moisturizing lotion is available at the hotel front desk. If you need it, you can call the hotel to mail it to you at any time. We look forward to serving you again and bringing you more beautiful moments. I wish you a happy life! - Hotel Operations Manager Zhao Shuai
Guest User
Garden Queen Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The hotel is in a good location, with convenient transportation and many delicious restaurants nearby. The room is very clean and soundproof. The hotel manager Tim Zhao Shuai is very enthusiastic and thoughtful. I will book this hotel again next time I come to Xuzhou
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We are also very happy to receive your recognition! Our hotel has always been committed to selecting superior locations, hoping to provide convenience for every guest. We are sincerely proud of Tim for leaving you with a good impression with his service. She always maintains a warm and thoughtful work attitude, hoping to bring everyone a home-like experience. Your satisfaction is the greatest motivation for our progress. We look forward to accompanying you through more wonderful journeys in the future and providing you with better services! --Hotel Operations Manager Zhao Shuai
Guest User
Garden Twin Room
Stayed in Mar 2025
Other
1 review
10/10
Outstanding
Posted on Apr 4, 2025
An unexpected and caring experience! Thank you, Manager Jiang Qixiang, for your thoughtful arrangements! This stay at Hilton Garden Inn Xuzhou Yunlong is a very satisfactory experience! From check-in to check-out, the professionalism and enthusiasm of the hotel team can be felt in every detail. Special thanks to the front desk manager for his careful arrangements. He not only took the initiative to coordinate and upgrade the room, but also patiently answered our inquiries about local travel and food, making our trip more relaxed and enjoyable. The hotel environment is clean and comfortable, the room facilities are modern and well-maintained, the bedding is soft and helps sleep, and the breakfast variety is rich and the taste is online. The geographical location is also very convenient, and the surrounding business districts and attractions are easy to reach. Most importantly, the staff always maintains a sincere smile and service, which makes people feel warm. This stay completely exceeded expectations and is highly recommended to friends who come to Xuzhou! Thanks again to the hotel front desk team for their hard work, and I will definitely choose here next time!
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常感謝您選擇我們酒店，也特別開心能收穫您的認可！我們酒店一直致力於挑選優越地段，就是希望為每一位賓客出行提供便捷。前廳經理能憑藉服務給您留下美好印象，我們由衷為他感到驕傲。他始終秉持着熱情、周到的工作態度，希望能為大家帶來賓至如歸的體驗。您的滿意，就是我們進步的最大動力。期待未來，我們還能陪伴您度過更多精彩旅程，為您提供更優質的服務！--酒店運營經理 趙帥