Guest User
March 27, 2025
The overall stay experience is OK. The room is large with a good view. The staff are very enthusiastic. The front desk responds professionally and promptly. The welcome fruit in the afternoon is also exquisite. Hot spring tickets need to be purchased separately, as does swimming, but the indoor water is very clean and well received.
Let me talk about the points that need to be improved. There is no dry cleaning and ironing service; the drinks in the minibar look old and there are only 3 types; it is a pity that the restaurant does not have a delivery service, so you can only order takeout, and the hotel staff will deliver it; there are hot pot and set meals for lunch, and the meat rolls in the hot pot are quite satisfactory; the breakfast variety is indeed rich, but the sliced toast and macarons are a bit hard and the taste is not very good.
The price is relatively high among five-star hotels in Shanxi. Since it is positioned as a resort hotel, the relevant supporting facilities should keep up. It has only been opened for about a year, and there are still many places for improvement and improvement. I really hope that it can be done well and one day it will become Shanxi's own "clubmed".
Original TextTranslation provided by Google