Seaview Resort Xiamen · shuiyuan Villa Reviews

Response from Property: Nice to meet you at Seaviewresort! As the only garden-style hotel in Xiamen, we will always uphold the "natural, friendly, caring, elegant" service concept, to provide quality service and comfortable environment for the eight parties to create a warm home, looking forward to the future years you can continue to support and encourage us, welcome back again ~ ~

Response from Property: Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and that the kids had a fun time. Your recommendation means the world to us! We’d love to welcome your family back for another memorable stay.

Response from Property: 高興在海悦遇見您！作為廈門唯一一家園林式酒店，我們會始終秉承着“自然、親切、關愛、優雅”的服務理念，為八方來客提供優質服務及舒適環境，營造家的温馨，期待以後的歲月您能繼續支持和鼓勵我們，歡迎再次歸來～～

Response from Property: Dear guest, thank you for choosing to stay at Seaview Resort Hotel in the off-season and sharing your perfect experience! We are glad to know that you and your family enjoyed a nearly exclusive vacation here, especially the convenient beach location, rich parent-child facilities and the attentive service of the butler Xiaojie. We are very pleased with your vivid description of the advantages of traveling in the off-season, which is exactly the ideal vacation state we have always hoped to create for our guests. We have conveyed your praise to Xiaojie to him personally, which will become the motivation for our team to continue working hard. We sincerely look forward to your visit again with your baby. Whether it is off-season or peak season, we will provide you with the same high-quality service experience! Happy family!

Response from Property: Dear guest, thank you for choosing to stay at Seaview Resort Hotel and sharing such a heartwarming review! We are glad to know that you and your family had a pleasant holiday here, especially satisfied with the resort environment, parent-child facilities and convenient services. We are very pleased with your affirmation of the efficient service of the electric car and the children's playground, which is exactly the holiday experience we have carefully created for family guests. Your recognition is our greatest motivation, and we have conveyed your praise to the relevant team. Sincerely thank you for listing Seaview Resort as your first choice for your trip to Xiamen! We look forward to your visit again, and we will continue to create more beautiful memories for you with high-quality services. I wish you a happy family!

Response from Property: Dear guest, thank you for choosing to stay in our hotel on your baby's birthday! It is our honor to celebrate your birthday. The housekeeper Xiao Luo and the team are very happy to see that you and your child like the birthday surprise we prepared. We are very pleased that you like the pool access room and affirm our special breakfast. I wish your baby a healthy and happy growth! We look forward to welcoming you and your family again in the near future.

Response from Property: Dear guest, thank you for choosing to stay at the Water Garden Area of ​​Seaview Resort Hotel during the May Day holiday and sharing such a detailed experience! We are glad to know that you and your family have gained wonderful holiday memories here, especially satisfied with the quiet environment of the Water Garden Area and the caring service of the housekeeper Xiao Zhang. We are very pleased with your vivid description of the sea-hunting activity, which is exactly the parent-child experience project we carefully designed. Regarding the traffic congestion problem you mentioned, we have recorded and will optimize the activity arrangement. At the same time, we have paid attention to your opinions on the facilities in the Water Garden Area, which will serve as an important reference for our subsequent upgrades and renovations. We have conveyed your special thanks to housekeeper Xiao Zhang to her personally, and your affirmation is the biggest motivation for us to continue to improve the quality of our service. I look forward to serving you again during non-holidays, and I believe it will bring you a more perfect holiday experience. I wish you and your family happiness!

Response from Property: Dear guest, hello! Thank you for choosing to stay at Xiamen Seaview Resort during the May Day holiday and sharing your pleasant experience with us. We are glad to know that you and your family had a comfortable holiday here, especially the children enjoyed the fun of the balcony directly connected to the swimming pool. We are very pleased that the housekeeper Xiao Zhang can solve the problem for you in time and make you feel satisfied. Your recognition is the best encouragement for our work. We have noted your preference for the pool room and look forward to continuing to provide you and your family with better services next time. I wish you a happy life and look forward to meeting you again!

Response from Property: Dear guest, thank you for choosing to stay with your family in our hotel during the May Day holiday! We are particularly touched that you recorded the wonderful time you spent with your family in detail, which is our most cherished travel memory. We are glad that you feel the quality of our holiday service: from the on-call electric car service, to the 24-hour WeChat response of housekeeper Xiao Luo, to the caring help of manager Xiao Jie, every detail reflects the service concept of "home away from home". The little episode you mentioned gives us the opportunity to show Xiamen's hospitality. The sunrise and night sea of ​​Huangcuo Beach are indeed intoxicating, and your family's love for our Chinese restaurant is the greatest compliment to us. I wish you and your family happiness and health! Looking forward to serving you again in the golden autumn season!

Response from Property: Dear guest, thank you for sharing such a detailed stay experience! We are glad that you like the breakfast at Shuiyuan and the lake view at Tingjiaoyuan. It is our honor that housekeeper Xiao Zhang and the front desk team can provide you with warm service. We have been committed to creating a "full-detail vacation experience" for our guests. I wish you a pleasant journey, and we will always be here waiting for you to come home!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Haiyue Hotel and taking the time to share such a thoughtful review! We are very honored to provide you and your family with considerate services, especially knowing that the housekeeper Xiao Zhang and the team took good care of the details of the elderly and luggage when you checked out, which made our efforts more meaningful. Creating a warm and convenient check-in experience for every guest is our constant pursuit. Your recognition is not only an encouragement to Xiao Zhang and all colleagues, but also a driving force for us to continuously improve the quality of service! We will also convey your praise to the relevant team so that everyone can feel this precious affirmation. Xiamen is a city full of human touch, and Haiyue Hotel will always be your "home" here. Looking forward to meeting you and your family again next time, we will continue to accompany you to spend more good times with sincere smiles and meticulous service! I wish you and your family a happy life and a safe journey!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing such a wonderful experience! I am glad that you like our carefully crafted garden landscape and convenient location. I am even more pleased that the service from the housekeeper Xiao Ming to the staff in various departments can make you feel warm and professional. Every detail you mentioned - from the efficient check-in at the front desk, the proactive service of the concierge, to the overall sense of security - is the service standard we are constantly pursuing. Your praise has been conveyed to Xiao Ming and the team, which is a great encouragement to us. I hope that our service can become the most reassuring existence during your journey~ Looking forward to seeing you next time!

Response from Property: Dear guest, hello! We feel warm to read your thoughtful sharing! Thank you especially for your recognition of the housekeeper Xiao Luo, the room and concierge team - the "home away from home" you mentioned is exactly the service goal we always pursue. It is our honor to plan your itinerary information in advance and provide meticulous services such as battery car pick-up in the park. Xiao Luo's team must be very happy to know your praise, and we will also pass this encouragement to them. The good time in Xiamen is more meaningful because of your choice. We look forward to creating more surprises for you next time! I wish you a happy life and welcome home at any time~

Response from Property: Dear guest, thank you for choosing to stay with us and taking the time to share such a detailed experience! Your feedback is crucial for us to optimize our services. Regarding the villa swimming pool, our outdoor swimming pool will be open from May. You are welcome to come back and experience it then~ For the noise problem, please note your needs when you stay next time. We will give priority to arranging suitable rooms. Regarding the differentiated breakfast needs of villa residents, we have fed back to the catering department to follow up, evaluate and optimize. We are very encouraged by your recognition of Manager Xiao Luo and the shuttle bus team. We have shared your encouragement internally, which will motivate us to continue to provide "responsive" services. Thank you again for your trust and look forward to seeing you again in a better season!