Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(990)
Positive reviews(968)
Reviews with photos/video(87)
Friendly front desk staff(264)
Great location(128)
Classy environment(110)
Convenient parking(75)
Delicious breakfast(63)
Large rooms(49)
Perfect for business trips(29)
Nice sea view(28)
Negative reviews(22)
Guest User
Elegant 2-bed Room
Stayed in May 2025
Family
1 review
6.5/10
Posted on Jun 11, 2025
Rooms were warm and stuffy, making matters worse, a cockroach appeared in the bathroom
Response from Property: 尊敬的賓客!感謝您百忙之中給予寶貴點評,非常抱歉給您造成不好的入住體驗,我們會及時將問題反饋到相應部門,加以改善,再次向您深表歉意,祝您生活愉快!
Guest User
Standard Double Room
Stayed in Mar 2024
Business traveler
12 review
10/10
Outstanding
Posted on Jul 1, 2024
Staffs are very helpful
Room is very big and location is near mall
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
Aqil
Elegant 2-bed Room
Stayed in May 2024
Family
17 review
10/10
Outstanding
Posted on Jul 4, 2024
Excellent staff very cooperative, good rooftop swimming pool very clean.
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
ANTHONY
Executive Sea-view Queen Room
Stayed in Dec 2023
Business traveler
13 review
9.0/10
Great
Posted on Apr 5, 2024
I have stayed here at least once a month for many years, good value and the location is perfect for me, the staff are always very helpful, I would recommend this hotel, breakfast is not very good as only seems to be the normal Chinese breakfast, coffee is not worth trying as from a vending machine and comes with sugar. To be honest, I like the hotel and will continue staying there, but please make some improvements to your breakfast
Response from Property: Thank you for your valuable comments. We will promptly report your feedback to the relevant departments and make improvements to achieve the full score you expect. We look forward to your next visit and wish you a happy life!
Wan ju
Deluxe Sea-view Double Room
Stayed in Jun 2023
Couple
14 review
5.0/10
Posted on Jul 7, 2023
No Aircon in the corridor and lobby after 10 pm, torn tower no black coffee.everything is so rundown.
Response from Property: Dear Guest! We are sorry for the inconvenience caused to you during your stay. We will provide feedback to the corresponding department for improvement. We look forward to your next visit!
Cika Dare 47
Elegant Queen Room
Stayed in Apr 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jun 17, 2024
It was great
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
adrian
Elegant Queen Room
Stayed in Apr 2024
Business traveler
14 review
8.0/10
Very Good
Posted on May 17, 2024
Godd i liked
Response from Property: 尊敬的賓客!感謝您百忙之中給予寶貴點評,我們會再接再勵爭取達到您心目中的滿分,期待您下次光臨!祝您生活工作順心如意!
Guest User
Standard Room (2 beds)
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 22, 2025
The hotel front desk service is good. The front desk staff Xiao Zhang helped to upgrade the room. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Pearl Bay Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Pearl Bay Hotel looks forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Jun 2025
Solo traveler
11 review
9.5/10
Amazing
Posted on Jul 18, 2025
The front desk service was enthusiastic. The guy upgraded me to a business room for free. The room was spacious and large. There is a Vanke shopping mall nearby, with convenient transportation and a large parking lot. Parking is convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Elegant Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 18, 2025
The hotel's Xiao Zhang provided good service. He helped to upgrade the room and I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support!
Nipanpanjie
Elegant Queen Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 20, 2025
Slinece, the front desk staff, helped upgrade the room, thank you very much.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support!
Anonymous User
Standard Room (2 beds)
Stayed in Apr 2024
Other
1 review
5.0/10
Posted on May 3, 2024
The experience was not good. It cost 499 a night and 370 the next day. The price was too arbitrary! The quilt smelled, the TV was broken, and there were basically many empty plates when I went to breakfast at 9 o'clock. I hope the service is worth the price.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your valuable comments in your busy schedule. We will promptly report your feedback to the relevant departments for improvement. I wish you a happy life and work!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on May 5, 2024
The room type was upgraded for free. The room is clean and comfortable, the transportation is convenient, the surrounding facilities are complete, the service is very good, and it is equipped with a gym. The experience is super good and it is worth staying
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Pearl Bay Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Pearl Bay Hotel looks forward to your visit again!
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Mar 30, 2024
The room facilities are clean and sanitary, and the stay feels warm and comfortable. The hotel service staff is warm and thoughtful. The price is beautiful and cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Elegant 2-bed Room
Stayed in Feb 2024
Business traveler
1 review
10/10
Outstanding
Posted on Mar 27, 2024
The environment is good, the breakfast is good, and the parking is very convenient. I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service", and we are carefully finding opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit ! welcome next time.