Hotel Nikko Xiamen

Hotel Nikko Xiamen Reviews

Hotel Nikko Xiamen

No.199 Wenxing East Road, Siming District, Xiamen, Fujian, 361008, ChinaSee Hotel Details
Hotel Nikko Xiamen
Hotel Nikko XiamenHotel Nikko XiamenHotel Nikko Xiamen
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1 night

Guest Reviews

9.6/10
Excellent
2240 review
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(2240)
Positive reviews(2226)
Reviews with photos/video(703)
Nice sea view(376)
Friendly front desk staff(337)
Delicious breakfast(237)
Perfect for business trips(179)
Would stay again(124)
Close to beach(118)
Great swimming pool(37)
Excellent afternoon tea(16)
Negative reviews(14)
行者無疆
Guestroom - City-View, Sea-View (Double Bed)
Stayed in Jun 2025
Business traveler
6 review
7.0/10
Posted on Jul 13, 2025
Front desk staffs are nice but more training could help to improve their English and Japanese speaking skills.
Response from Property: Dear guests, thank you for your recognition and valuable suggestions on our front desk service! We take your feedback very seriously and have immediately incorporated language training into our key enhancement program to strengthen our staff's conversational skills in English and Japanese, in an effort to provide international guests with a more fluent language service experience. Your comments are our motivation for progress, and we look forward to surprising you with better multilingual services next time you visit us!
Guest User
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 9, 2025
Great experiences. Very close to the seashore. Eddy provides excellent service at front desk!
Response from Property: Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards.
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in May 2025
Traveling with friends
14 review
6.0/10
Posted on Jun 8, 2025
this is an ordinarily ordinary 5 stars hotel with good employees and fine service but up to now now's their business is not so well thou. ********* tourists like to stay here. here is safe and fine. Iwhen the day comes while the sea crossing bridge to Kinmen's construnction is done I think this fine 5 stars hotel's business will surely booming up to hosting lot's of tourists with large numbers. Yes dude ; yoko manager is pretty, well atractively pretty.
Response from Property: Thank you for your kind recognition of our service! "Attentive service" has always been our standard, and your affirmation is the greatest encouragement to us.Although June is typically a low season for tourism in Xiamen, we firmly believe that "in the hospitality industry, there are only two seasons: hard work makes the peak season, and complacency brings the off-season." We will continue to welcome every guest with warm and professional service.With such heartfelt support from guests like you, our confidence grows even stronger! We believe that with your encouragement, our hotel’s business will thrive more than ever. We look forward to providing you with an even better stay experience next time!Wishing you a wonderful life!
GobleTraveller
City Premier Room - City-View (Double Bed)
Stayed in Jan 2025
Couple
11 review
9.5/10
Amazing
Posted on Mar 4, 2025
My wife and I stayed at the hotel by joining Ctrip tour and then we stayed one more night after we retuned back from Kinmen Taiwan. Although I was told the hotel had been locally managed, the Japanese hospitality culture is still been kept. We found the room is nice and clean. Hotel staff is friendly and helpful. Here we want to express our thanks for Front Desk Manager Eric Cheung, Lobby Manager Harrison Yang, F&B Manager Boris Wu and Front Desk Manger Sophy Guo for their friendly and helpful service.
Response from Property: Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards,
Guest User
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Mar 2025
Business traveler
8 review
10/10
Outstanding
Posted on Apr 25, 2025
Good location for convention centre and delicious fusion breakfast buffet.
Response from Property: 感謝您對酒店區位與早餐的青睞!會展中心舉步可達的便利,搭配主廚特調的閩南沙茶醬風味,是我們為商旅客人備下的"高效+煙火氣"雙重禮遇。您今晨嚐到的花生醬比例,正是按上週客人反饋微調後的黃金配方呢~環島路的晨光已漫過貴賓廳的落地窗,貴賓廳新到的冷萃鐵觀音正候着您的下次品鑒。期待與您再續這份"出門即會場,歸來得暖香"的鷺島故事。
Guest User
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Dec 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 7, 2025
Excellent hotel in a great location 👍👍👍. I went there for the Xiamen marathon, and it was super convenient, just a few hundred metres from the start point, and close to the beach. Ginger tea and snacks in the lobby after the race were great too. I accidentally left a necklace in the room and Yoko from the hotel sent it to me by explaining press delivery free of charge. Will definitely come back next year!
Response from Property: We are thrilled that your five out of five rating is as warm as the applause on the marathon course! Thank you for choosing Hotel Nikko Xiamen for this marathon. We will continue to work hard to make every runner feel at home. We look forward to welcoming you back to Xiamen next time, and we will be waiting for you to provide you with even better service! We wish you a happy life and keep running!
PaulDavie
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Dec 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Mar 25, 2025
Top-notch hotel if you're planning on either going to the beach or attending an event at the conference centre
Response from Property: 下午好呀,感謝您對酒店區位優勢的精準詮釋!臨海而居,枕浪聲入眠是為度假者的詩意;步行即達會展中心,則是商務客的從容底氣。我們始終以日式匠心串聯山海與繁華,無論是會議後的茶歇閩南甜點,還是推窗即擁的環島路碧波,皆願成為您鷺島記憶的註腳。期待下次以更熨帖的服務,伴您在海風與霓虹間自由切換,順頌商祺!
Guest User
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Dec 2024
Couple
2 review
9.0/10
Great
Posted on Feb 1, 2025
Excellent room and service. Thank you for all related staffs who take care of us.
Response from Property: 尊敬的客人,感謝您選擇入住廈門日航酒店,我們致力於為所有賓客提供舒適優越的環境和温馨周到的服務,熱忱期待您的再次光臨!
yama8473
Elegant Room - City-View (Double Bed)
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Oct 24, 2024
Eddy Yang take care us for check in, and service is very good for business trip
Response from Property: 尊敬的賓客您好,感謝您選擇入住廈門日航酒店!能給您帶來温馨美好的入住體驗並獲得認可,這是我們莫大的榮幸。我們將繼續用心帶給每位賓朋優質的體驗,更希望讓所有停留的客人都能滿意和驚喜。期待您的再次光臨!
Guest User
Premier Family Super Double Bed Room - Cozy Japanese-Style Family Enjoyment
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 22, 2025
Amazing hotel , perfect location for the fair
Response from Property: 感謝您選擇廈門日航酒店!作為會展中心最近的五星級酒店,我們確實為參展客人提供了無與倫比的便利。很高興您對酒店的地理位置感到滿意。步行即可抵達展館的優勢,讓您能夠更從容地安排行程,節省寶貴的時間。Yoko和團隊隨時準備着,以日式細膩服務為您打造"高效參展+舒適休憩"的完美體驗。期待在下屆展會繼續為您服務!祝您參展順利,收穫滿滿!
Noon Nahathai
City Premier Room - City-View (Double Bed)
Stayed in Oct 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 30, 2024
The room was very very big , clean and near the convention center
Response from Property: Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards.
Guest User
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Friendly staff. Clean hotel!
Response from Property: 尊敬的賓客:感謝您的五星好評!很高興您對我們員工的友善服務和整潔的住宿環境感到滿意。您的認可對我們來説非常重要,我們會繼續努力,為每一位客人提供温馨舒適的入住體驗。期待您的再次光臨,祝您旅途愉快!
FiFi0604
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in Nov 2023
Business traveler
5 review
8.5/10
Very Good
Posted on Dec 20, 2023
Hotel Nikko is right next to Xiamen International Exhibition centre. The room is clean and spacious. All staff were polite and very helpful. We had breakfast on 26th floor which is opened for guests stayed on executive floors, nice view but i was told the choice of food is not as much as the restaurant on 5th floor.
Response from Property: Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards.
Wayne Chung
Superior City-View Twin Room - Quietly Enjoy Charming City View
Stayed in May 2023
Business traveler
2 review
10/10
Outstanding
Posted on Jun 8, 2023
Clean room, very friendly staff, and only 5 mins walk to exhibition center. Excellent location.
Response from Property: Dear Guest, Thank you for choosing Hotel Nikko Xiamen. Your recognition is the biggest motivation to improve our service quality, hope we can bring new experiences to you. We are looking forward to welcome you back at our hotel in the near future. Best regards,
Guest User
Executive Deluxe King Room
Stayed in Nov 2022
Business traveler
9 review
10/10
Outstanding
Posted on Dec 12, 2022
Nice service.The room is very clean and views is fantastic NS.Long give me nice upgrade room.I will be back.
Response from Property: 尊敬的賓客您好,感謝您選擇入住廈門日航酒店!能給您帶來温馨美好的入住體驗並獲得認可,這是我們莫大的榮幸。我們將繼續用心帶給每位賓朋優質的體驗,更希望讓所有停留的客人都能滿意和驚喜。期待您的再次光臨!