Courtyard by Marriott Xiamen Haicang Guest Reviews
4.7/5
Outstanding
373 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(373)
Positive reviews(362)
Reviews with photos/video(94)
Nice sea view(57)
Friendly front desk staff(38)
Great value for money(33)
Delicious breakfast(20)
Great swimming pool(16)
Large rooms(14)
Perfect for business trips(10)
Close to metro(3)
Negative reviews(11)
Richard-6188
Deluxe Double Room
Stayed in May 2024
Business travelers
11 review
4.5/5
Great
Posted on Jun 13, 2024
The biggest issue is that when breakfast time at 8am seat is enough but food some how left 20% and could.not recover fast enough ....so not much choice of food was given
2nd the restaurant in the hotel dont operate on monday n tuesday and I dont understand why ...it's actually causes us to.run out for other places to.eat
Response from Property: We will work harder to improve the facilities. We are committed to providing every guest with a comfortable and warm stay experience and strive tirelessly for it! Welcome to check in again.
Jogger91
Deluxe Double Room
Stayed in Oct 2023
Business travelers
7 review
4.5/5
Great
Posted on Nov 21, 2023
Okay, but much better options exist if you have the money and book in advance.
First of all, its a separate class of hotel situated within the very same Marriot (which is higher end), so consider this a class below the actual Marriot. The exit is separate, and leads mostly to nowhere, and you will most likely enter the real Marriot part of the building at first, but thankfully staff knows this is a common mistake and leads you through a small hallway of about 200m to the other reception where you will be greeted by just as professional staff.
They don't include any toiletries but will deliver them swiftly to the room door if you need any, I guess its ecological, in their mind, but practically..ultimately pointless and saves no one's time and energy.
The room itself is a bit of a step down from regular 4* chain hotels - the size, the leather on the furniture is torn and worn a bit, and it shows its age and class. There are similarly priced competitors within the same 1-2km range, who do a much better job, plus better view, for a few bucks more. It should be priced a bit lower in order to be a good deal and vibe for the money. Ultimately an okay hotel, no one will be disappointed, but the value to me just isn't there, and the real Marriot is in the same building, but you are getting the cheaper version of it, watered down.
Response from Property: Dear guest, hello! Thank you very much for your trust, choosing us among many hotels, and we have failed to live up to your expectations and caused you any inconvenience, we are deeply sorry. Your valuable comments and suggestions to us, as well as the situation you encountered, we attach great importance to, and have been submitted to the relevant departments and hotel management for improvement and improvement. At the same time thank you for your recognition and appreciation of our front desk staff, we will continue to work hard, according to customer feedback, constantly improve and improve, hope you can continue to pay attention to and support us, witness our growth. Our team is sincerely looking forward to serving you again, welcome your next visit and experience, I wish you a happy life!
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Very nice, sea view is so cool.
The staff at front desk are very friendly.
I like swimming pools, it’s very beautiful.
But the lobby is so hot, too bad.
Response from Property: I am very honored that this trip has left you with wonderful memories. I wish you all the best and look forward to seeing you again at the Xiamen Taidi Marriott Hotel in the near future.
Markus.
Deluxe Double Room
Stayed in Nov 2022
Business travelers
25 review
4.5/5
Great
Posted on Dec 28, 2022
The hotel is great , the staff are very helpful and friendly. My only problem is that the hotel is a bit far and not on the island but besides that it’s great !
Response from Property: It is a great honor that this trip has left you with good memories. I wish you all the best and look forward to seeing you again at the Courtyard by Marriott Xiamen Taidi in the near future.
Tom07
Deluxe Room (2 Beds)
Stayed in May 2022
Business travelers
14 review
5.0/5
Outstanding
Posted on Jun 24, 2022
Nice Hotel and friendly Stuff! Can recommend it for stays in Xiamen
Response from Property: It's a great honor that you have beautiful memories of this trip. I wish you all the best and look forward to meeting you again in courtyard By Marriott Xiamen in the future.
Guest User
Deluxe Double Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The room is a sea view room, you can see the sea, it is clean and comfortable. If you come to Xiamen for business or travel, it is a good choice. The front desk lady huang sini is considerate and has good service.
Original TextTranslated by Google
Response from Property: 能為您帶來滿意的入住體驗是我們的榮幸。非常感謝您對我們酒店的認可,酒店的團隊一直致力於提供熱情周到的服務,並不斷超越期望。祝您一切順利,期待在不久的將來再次與您在廈門泰地萬怡酒店相聚。
Guest User
Deluxe Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Very satisfied, the environment is clean and tidy, the service is in place,
Miss Sini at the front desk, the service is very good, beautiful, sweet, careful and responsible at work, thumbs up👍👍
Original TextTranslated by Google
Response from Property: 為您帶來滿意的入住體驗是我們的榮幸。非常感謝您對我們酒店的認可,酒店的團隊一直致力於提供熱情周到的服務,並不斷超越期望。祝您一切順利,期待在不久的將來再次與您在廈門泰地萬怡酒店相聚。
Adeng1982
Sea-view Double Room
Stayed in Nov 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Suitable for business travel, very convenient to Haicang customers. The facilities are newly maintained, and dinner is shared with Marriott next door, which is very delicious
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Yipaiyinshuiji
Sea-view Twin Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Very good and very cost-effective. The facilities provided by Marriott are also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Sea-view Double Room
Stayed in Oct 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It was a very good stay. The front desk staff Lucy Zhou was very enthusiastic and provided good service.
Original TextTranslated by Google
Response from Property: We will work harder to improve our services. Xiamen Courtyard by Marriott Taidi is committed to providing every guest with a comfortable and warm stay experience, and we will make unremitting efforts to this end. Welcome to stay with us again!
@xiaofeifei@
Sea-view Double Room
Stayed in Oct 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is very big and faces the sea. The key is that it faces south, and the sun shines in very comfortably. Linda at the front desk is very attentive and considerate. The only downside is that the lobby is not obvious and it is easy to mistake it for the Marriott lobby. Although it is public.
Original TextTranslated by Google
Response from Property: 感謝您選擇廈門泰地萬怡酒店並提出寶貴的建議,我們將更加努力的完善各項服務。我們致力於為每一位賓客提供舒適、温馨的下榻體驗併為此不懈努力!歡迎您的再次入住。
Guest User
Deluxe Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room was great, and we upgraded it to a sea view room!
Special thanks to the three ladies, Cindy, Ruby, and Hani, who sent us snacks and fruits~
Original TextTranslated by Google
Response from Property: It is our honor to bring you a satisfactory stay experience. Thank you very much for your recognition of our hotel. The hotel team has been committed to providing warm and thoughtful service and constantly exceeding expectations. Wish you all the best and look forward to meeting you again at Xiamen Courtyard by Marriott Taidi in the near future.
Anonymous User
Deluxe Double Room
Stayed in Sep 2024
Other
4 review
5.0/5
Outstanding
Posted on Oct 18, 2024
I went out with my family and went to the wrong hotel at first. We had a lot of luggage. As soon as we entered the hotel, Frank saw us and pushed a cart for us to take our luggage. We went all the way to the check-in area and even got us a few bottles of water. We were also very thirsty. Miss Aria upgraded our room. Thank you very much.
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6/7
Response from Property: It is our honor to bring you a satisfactory stay experience. Thank you very much for your recognition of our hotel. The hotel team has been committed to providing warm and thoughtful service and constantly exceeding expectations. Wish you all the best and look forward to meeting you again at Xiamen Courtyard by Marriott Taidi in the near future.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 12, 2024
One of the most satisfying hotels in recent years. If you book early, you may get an upgrade to a sea view room.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您對我們的支持和喜愛,願温暖晨風吹拂過您的快樂和幸福,願您的日子裏天天有陽光,花香滿園。祝您生活愉快!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Very good hotel, the hotel's swimming pool and gym are used together with Marriott, the facilities and equipment are good, the service is also great. Lucy at the front desk upgraded my room, smiling service and details in place. The room is very clean and tidy, the view is good and worth recommending!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您對我們的支持和喜愛,願温暖晨風吹拂過您的快樂和幸福,願您的日子裏天天有陽光,花香滿園。祝您生活愉快!