Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(382)
Positive reviews(379)
Reviews with photos/video(115)
Friendly front desk staff(44)
Delicious breakfast(40)
Classy environment(28)
Easy to get around(27)
Perfect for business trips(13)
Excellent room layout(6)
Awesome gym(6)
Close to metro(5)
Negative reviews(3)
Deven Lum
Superior Queen Room
Stayed in Sep 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on Nov 2, 2025
this hotel was good , may be because is very new.
room was comfortable and clean, facility was good too , especially the night snack and the library . comfortable.
Response from Property: 親愛的朵友您好呀,看到您的點評朵兒萬分開心。我們將繼續維持這份熱情真摯的服務,期待你我的再次相遇,願你眼中有光芒,所想能如願,所做能實現,笑容永相隨!願你一生被愛,一生可愛!下次見喲~
Anthony Wang83
Superior 2-bed Room
Stayed in Aug 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Nov 14, 2025
Hotel is very newly renovated when we stayed here. Staff are extremely attentive, rooms are very clean and modern, it’s actually surprisingly one of the nicest hotels I’ve stayed and I’m trying very hard where they can improve themselves but I can’t really think of anything. Was only there for one night and wish I could have stayed longer. Thanks you for the great experience.
Response from Property: 親愛的朵友您好呀,看到您的點評朵兒萬分開心。我們將繼續維持這份熱情真摯的服務,期待你我的再次相遇,願你眼中有光芒,所想能如願,所做能實現,笑容永相隨!願你一生被愛,一生可愛!下次見喲~
_WeChat8794****
Executive Queen Room
Stayed in Sep 2025
Family
8 review
9.7/10
Amazing
Posted on Oct 31, 2025
Ms. Yu Zhou at the front desk was incredibly warm and attentive, always smiling and quick to answer any questions. My stay was fantastic!
Atour's standards are trustworthy.
Original TextTranslated by Google
Response from Property: Thank you for your kind words about Duo'er! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope the Atour Hotel Taiwan Street will be the most cherished and unique one in your memories. Come back and visit often!
Xiaofengzhi .คิดถึง
Superior Queen Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 30, 2025
The rooms were clean and comfortable, the lobby was spacious and bright, the restaurant was clean and hygienic with a full range of food, and the service was warm and comfortable. In particular, the receptionist, Jin Yi, had a positive and enthusiastic attitude, making me feel at home.
Original TextTranslated by Google
Response from Property: Thank you for your kind words about Duo'er! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope the Atour Hotel Taiwan Street will be the most cherished and unique one in your memories. Come back and visit often!
Dongguadanchaofan
Superior Queen Room
Stayed in Sep 2025
Solo traveler
35 review
10/10
Outstanding
Posted on Oct 20, 2025
This was my first trip to Xiamen, and I chose Atour Hotel without much thought because of its location, but it turned out to be surprisingly good. The service was excellent, and the facilities were comprehensive. The breakfast was also very plentiful.
There were so many restaurants downstairs, I was overwhelmed with choices! There were also many delivery options nearby, and the robot delivery service was incredibly fast.
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6/9
Response from Property: Thank you for your kind words about Duo'er! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope the Atour Hotel Taiwan Street will be the most cherished and unique one in your memories. Come back and visit often!
Yaonvmengxiyang
Superior 2-bed Room
Stayed in Aug 2025
Family
19 review
9.0/10
Great
Posted on Sep 16, 2025
I was strolling around the island for the weekend and stayed at the Atour Hotel. The hotel seemed to be newly renovated, as the facilities were quite new, and the room was spacious. The shower water pressure was strong and comfortable. The shampoo and shower gel were just average, so I recommend bringing your own. The TV was large, but it didn't have on-demand functionality, so I couldn't watch many shows. I hope they'll add on-demand options next time. The hotel breakfast was quite good, with a wide variety of options. The only downside was that it was a bit far from SM Plaza. It would have been perfect if it were closer and within walking distance!
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Response from Property: Dear friend, thank you for your support! I hope to earn your perfect score next time. I will work hard to do better and better. Looking forward to your next visit!
fm032
Superior Queen Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 31, 2025
A truly satisfying stay! This was my third time staying at Atour, and this time I brought my mother with me, sharing a room. The front desk upgraded our room and even granted us a late checkout. Our flight left at 8:00 PM, and thanks to the late checkout, we were able to take a nap and shower before heading to the airport. It was a fantastic experience! Her mother said she'd never slept so soundly! We immediately ordered a pillow, quilt, and eye mask from the Tmall flagship store. The hotel is brand new, the facilities are incredibly user-friendly, and every detail is thoughtfully thought out!
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6/9
Response from Property: Hello, dear Duo friend, we are so happy to see your review. We will continue to provide warm and sincere service and look forward to meeting you again. May your eyes be filled with light, your dreams come true, your actions come true, and your smile always be with you! May you be loved and lovely all your life! See you next time~
_WeChat281610****
Superior Queen Room
Stayed in Jul 2025
Booked for others
6 review
5.7/10
Posted on Aug 25, 2025
This stay was quite pleasant. The hotel's location is good, with convenient transportation. It's not far from the subway station and several shopping districts, making it very convenient for commuting. The front desk staff was efficient and polite during check-in and check-out. However, as with a new hotel, there are some areas that could be improved.
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Response from Property: Hello, dear Duo friend, we are so happy to see your review. We will continue to provide warm and sincere service and look forward to meeting you again. May your eyes be filled with light, your dreams come true, your actions come true, and your smile always be with you! May you be loved and lovely all your life! See you next time~
M283333****
Exclusive Twin Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 23, 2025
I'm someone who rarely writes positive reviews, but this time I have to praise this little girl for her strong sense of responsibility! Our stay at Atour Xiamen was fantastic! We traveled with our family from Hebei, and when we couldn't figure out how to use the laundry, Jinyi immediately came to help with the laundry and drying process, resolving the issue promptly. When our child cried, the staff even thoughtfully provided a fan to soothe him. The room was comfortable and cozy, with thoughtful attention to detail. Staying here felt like being at home, and I highly recommend it to families with children. I'll definitely choose Atour next time I go home.
Original TextTranslated by Google
Response from Property: Thank you for your kind words about Duoer! Every city has its own reasons for longing, every season has its own unforgettable scenery, and every hotel has its own sweet and heartwarming memories. I hope Atour Hotel Taiwan Street will be the most heartwarming and unique place in your memories. Come visit us often!
Qipaoshuiheoubo
Privilege Queen Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 17, 2025
This stay was truly a pleasant surprise! The front desk clerk was incredibly welcoming from the moment we checked in. He proactively explained the hotel's amenities (such as the free shuttle and gym hours) and even recommended nearby restaurants based on our itinerary.
The room was spotlessly clean, and the bedding was incredibly comfortable (the pillows and mattress were the perfect firmness, and I slept through the night without any back pain). The bathroom had a separate wet and dry area, and the hot water came quickly and was a consistent temperature. Opening the curtains in the morning, the sunlight streamed in, instantly brightening my mood!
The breakfast was plentiful, with Chinese options like freshly made dumplings and congee, as well as Western options like sandwiches and yogurt, and the fruit was fresh. The staff proactively cleared our plates, a truly thoughtful touch! The gym is open 24 hours a day, and the equipment is brand new. Breakfast is buffet style, with everything from freshly made food to the coffee machine. The freshly ground lattes were rich and delicious, and a fantastic energy boost!
Original TextTranslated by Google
Response from Property: Thank you for your kind words about Duoer! Every city has its own reasons for longing, every season has its own unforgettable scenery, and every hotel has its own sweet and heartwarming memories. I hope Atour Hotel Taiwan Street will be the most heartwarming and unique place in your memories. Come visit us often!
_WeChat266369****
Superior Queen Room
Stayed in Jul 2025
Other
2 review
10/10
Outstanding
Posted on Aug 15, 2025
The service was excellent, and the staff were very helpful. Tea was served upon arrival. Check-in was also very quick, and yesterday they even gave us a complimentary piece of fruit. The room was spacious, well-designed, and fully equipped. In the mornings, I could open the windows to enjoy the sun. The breakfast was varied and delicious. Overall, it was a very pleasant stay. I'm sure any friends who stay with me will choose Atour.
Original TextTranslated by Google
6/7
Response from Property: Dear Duo friends: Hello! By chance, we met you, and by chance, you chose us. Life offers so many choices, and each one is a kind of fate. Thank you for the fate that allowed us to meet you. Your care and concern will surely bring you a lifetime of warmth. I look forward to meeting you again!