Xi'an Guangcheng Hotel

Xi'an Guangcheng Hotel Reviews

Xi'an Guangcheng Hotel

Middle Section of South Laodong Road (Laodong Nan Lu Zhong Duan), Lianhu District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
Xi'an Guangcheng Hotel
Xi'an Guangcheng HotelXi'an Guangcheng HotelXi'an Guangcheng Hotel
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Xi'an Guangcheng Hotel Guest Reviews

4.8/5
Excellent
1215 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1215)
Positive reviews(1190)
Reviews with photos/video(355)
Easy to get around(228)
Friendly front desk staff(169)
Close to metro(119)
Delicious breakfast(95)
Perfect for business trips(56)
Great swimming pool(29)
Delicious buffet(18)
Has rooms for families(7)
Negative reviews(25)
CarKla
Standard Queen Room (No Window)
Stayed in Jan 2025
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 1, 2025
This hotel was one of the best I habe ever been! The service is outstanding. On my last day I could not have a breakfast so they made me a lunch box! Thanks again!
Response from Property: Dear guest, Hello! Thank you for choosing to stay in our hotel and taking the time to share such a heartwarming review! Our entire team is encouraged to know that you are satisfied with your service experience. It is our mission to provide meticulous care for our guests. We are very honored to know that you missed breakfast due to your schedule and can bring you a little convenience by preparing a boxed meal for you. Your recognition is the greatest encouragement to us, and we look forward to the opportunity to create more beautiful memories for you again in the future! I wish you all the best and a safe journey!
Yinong
Standard Twin Room (No Window)
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
An Unforgettable Stay – Perfect in Every Way! Our stay at Xi’an Guangcheng Hotel was absolutely fantastic! From the moment we arrived, the staff went above and beyond to make us feel welcome. The check-in process was quick and seamless, and we were even offered a complimentary upgrade to a room with a stunning city view.   The room itself was spacious, impeccably clean, and beautifully designed. The bed was incredibly comfortable, and we appreciated the little touches like the high-quality toiletries and the daily housekeeping service.   The hotel’s amenities were top-notch. The on-site restaurant served delicious meals with a great variety of options. The breakfast buffet was especially impressive, with fresh pastries, made-to-order omelets, and a wide selection of fruits and juices.   Location-wise, the hotel couldn’t have been better. It was within walking distance of major attractions and there were plenty of restaurants and shops nearby. The concierge was also very helpful in recommending local activities and arranging transportation for us.   What truly stood out, though, was the exceptional service. Every staff member we interacted with was friendly, professional, and attentive. A special shout-out to Ms. Zhang at front desk who made our stay extra memorable with their warmth and attention to detail.   We can’t recommend Xi’an Guangcheng Hotel enough and will definitely be staying here again on our next trip to Xi’an, China!
Response from Property: 尊敬的賓客:您好!衷心感謝您選擇西安廣成大酒店並分享如此詳盡的入住體驗!您的滿意是我們不懈追求的目標,能為您創造一段難忘的旅程,我們深感榮幸。 從您踏入酒店的那一刻起,我們始終以“賓至如歸”為服務初心。得知您對客房的喜愛,我們倍感欣喜。酒店團隊始終致力於打造舒適與品質兼具的入住環境,您的認可是對我們最大的鼓舞。餐飲團隊會為您的讚譽歡欣不已,我們將繼續保持對每一道餐點的用心。同時,優越的地理位置結合禮賓團隊的貼心服務,正是為了讓您的探索之旅更加便捷與充實。 特別感謝您對前台張女士的讚揚,您的鼓勵已第一時間傳達給她。她的熱情與專業正是廣成服務精神的縮影,我們為擁有這樣的團隊成員而自豪! 期待在不久的將來,能再次迎接您回到西安廣成大酒店,繼續為您創造更多美好回憶!祝您生活愉快,旅途常伴驚喜!
Yuri Antonacci
Cozy Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
We spent two nights in this fantastic hotel. It is very close to the city centre and about 200m from a metro station. The breakfast is pleasantly varied with several chefs who can cook whatever you like. The room has a fantastic view large windows and there are several services included such as spa, pool and an entertainment room. We had no problem communicating with the staff in English. We also tried the dinner with raw fish, meat, chinese cousine but not limited to. Overall, I highly recommend this hotel.
Response from Property: Dear guest: Thank you very much for staying at Guangcheng Hotel! It's an honor to receive your high recognition. The hotel is adjacent to Datang West Shopping City, less than 200m from the subway station, only 100m from the airport bus station, and four stops away from the Bell Tower. It has a strategic location. There is a swimming pool and gym on the fifth floor of the hotel that guests can use for free. We will continue to maintain With the service of "serving with love and doing things with heart", we will show you a better self and will always be by your side. We look forward to your stay again.
Guest User
Standard Twin Room (No Window)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
The customer services were very good. The location is good, just next to MRT.
Response from Property: 尊敬的賓客;您好!感謝您下榻西安廣成大酒店,非常感謝您對酒店的肯定。酒店毗鄰大唐西市商圈,開元商城購物中心,距地鐵站不到200m,鐘樓四站路,地理位置優越。在酒店五樓有空中花園以及游泳館;我們秉承“以情服務,用心做事”的理念對待每一位賓客。衷心期待您的再次光臨,祝您生活愉快,萬事順意!
Nyxee
Cozy Queen Room
Stayed in May 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Top cleanliness and service. The help of Blossom Jiao as concierge was invaluable.
Response from Property: 尊敬的賓客您好,您的評價讓人感動不止,讓賓客體驗温暖、安全、舒適,是我們追求的目標,再次感謝您的獨具慧眼,在眾多的酒店之中選擇我們廣成,承蒙您的厚愛,願我們貼心的入住服務讓您感受到家的温暖,完善的配套設施、温馨的住宿環境,願您有超值的享受!希望您能一如既往地喜歡廣成酒店,希望廣成酒店會是您旅途上一道美麗的風景,期待與您的再一次火花哦!
Anatole
Cozy Queen Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel was really great, top quality service, as expected
Response from Property: 尊敬的賓客:很高興您選擇入住西安廣成大酒店,看到您的評價讓我們深感榮幸!酒店毗鄰大唐西市商圈,開元商城購物中心,距地鐵站不到200m,鐘樓四站路,地理位置優越,酒店一直會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
LeandroRamos
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room was clean and not smelly. The staff is considerate and hands-on. The restaurant is good and not expensive. All the facilities were spotless.
Response from Property: 親愛的家人:感謝您的五星點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住~~
Guest User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Clean and comfortable room, nice pool and sauna. Close to subway.
Response from Property: 親愛的家人:感謝您的五星點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住~~
Ales
VIP standard room
Stayed in Aug 2023
Other
107 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Nice hotel with spacious and clean room, very friendly and helpful staff, quite good selection of food for breakfast. Good place to stay in Xian.
Response from Property: Dear distinguished guest, hello. Thank you very much for choosing Guangcheng Hotel and giving us a good review! Your true sense of residence is the driving force that motivates us to constantly innovate and improve. Your love for Guangcheng makes us deeply gratified and honored. We sincerely feel this and only hope to repay our guests' love with higher quality and thoughtful service! The development of Guangcheng cannot do without your continued attention and support! All employees of Guangcheng look forward to your visit again!
ekaterina.l
Cozy Queen Room
Stayed in Jul 2022
Couples
17 review
4.7/5
Amazing
Posted on Aug 14, 2022
We spent 4 nights at this hotel and really enjoyed our stay. The facilities including the gym and the swimming pool are very good. It's about 10-12min drive to the Muslim quarter and other attractions in the old town. Overall, it's a great place to stay in Xian
Response from Property: "Stay true to your original intention and forge ahead", Guangcheng has always been committed to bringing the warmth of family to guests and friends. Acquaintance is based on fate and mutual knowledge is based on sincerity. We wish every guest peace and happiness. Thank you for your choice, thank you for your recognition, and thank you even more for your comments! Looking forward to your next full star feedback 😊!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 20, 2025
This hotel recommended by my colleague has a temperament that matches the ancient city. The room is warm and comfortable. The patient and meticulous service of the staff and the carefully prepared meals and snacks add a sense of intimacy, and also make people feel the enthusiasm and fireworks of Xi'an people. It is not far from the subway, and parking and going out are very convenient. I originally stayed for only one day, but due to the change of itinerary, I decisively extended my stay. I didn't have time to experience the swimming pool and the gym, so I can only experience them next time. In addition, the girl surnamed Yang at the front desk smiled sweetly, and the unknown guy was also handsome and sunny. In short, everything is very satisfactory.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您的點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住。
Anonymous User
Standard Twin Room (No Window)
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Very clean. The guy at the front desk upgraded the room. It's close to Datangxishi subway station. It's very convenient to go anywhere. The earplugs were delivered by a small robot. I came for a meeting and ordered a package with breakfast. The breakfast was good. The three major nutrients were well matched. A very good stay experience. I hope to add some chicken for breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Xi'an Guangcheng Hotel and sharing such a detailed stay experience! Your satisfaction is our unremitting goal. We are honored to create an unforgettable journey for you. Thank you especially for your praise of the front desk colleagues. At the same time, we will report your suggestions on breakfast as soon as possible and always implement the concept of "serving with affection and doing things with heart". We look forward to welcoming you back to Xi'an Guangcheng Hotel in the near future and continue to create more beautiful memories for you! I wish you a happy life and surprises on your journey!
Guest User
Cozy Queen Room
Stayed in Feb 2025
Couples
11 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The transportation is convenient. There is an airport bus to the airport next to the hotel, and the subway is also very close. I am a member of the hotel swimming pool. The hotel is at my doorstep. I am afraid that my family will be affected by the morning and evening flights. I stay here every time. The food is also affordable and delicious. Recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. Your affirmation is the greatest support for us! It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. We regard everything from the heart as our goal and motivation. Therefore, we are particularly concerned about everything during your stay. We will definitely show you a better self, stay by your side, and serve every family member with inspiration. Guangcheng looks forward to your stay again.
Tufangshaishuang
Standard Twin Room (No Window)
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel has a good environment, free parking is rare, the lobby is spacious and classical, the room is quiet and comfortable, the bedding is very good, it is worth the price, and I will choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review. Your affirmation is the greatest support for us! It is an honor to receive your full praise. We will continue to maintain high-quality service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. We regard everything from the heart as our goal and motivation. Therefore, we are particularly concerned about everything during your stay. We will definitely show you a better self, stay by your side, and serve every family member with inspiration. Guangcheng looks forward to your stay again.
Anonymous User
Standard Twin Room (No Window)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel is in a good location, not far from the subway station, with free parking, very convenient, the room is clean and tidy, cost-effective, the staff will answer any questions, a good choice for business travel👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Xi'an Guangcheng Hotel. Thank you for your affirmation of the hotel. The hotel is adjacent to Datang West Market Business District, Kaiyuan Mall Shopping Center, less than 200m away from the subway station, and 4 stops away from the Bell Tower. The geographical location is superior. There is a sky garden and a swimming pool on the fifth floor of the hotel. We treat every guest with the concept of "serving with affection and doing things with heart". We sincerely look forward to your visit again and wish you a happy life and everything goes well!