Xi'an Guangcheng Hotel

Xi'an Guangcheng Hotel Reviews

Xi'an Guangcheng Hotel

Middle Section of South Laodong Road (Laodong Nan Lu Zhong Duan), Lianhu District, Xi'an, Shaanxi, 710000, ChinaSee Hotel Details
Xi'an Guangcheng Hotel
Xi'an Guangcheng HotelXi'an Guangcheng HotelXi'an Guangcheng Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
1432 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(1432)
Positive reviews(1405)
Reviews with photos/video(413)
Easy to get around(261)
Friendly front desk staff(191)
Close to metro(136)
Delicious breakfast(127)
Perfect for business trips(70)
Great swimming pool(35)
Delicious buffet(19)
Has rooms for families(9)
Negative reviews(27)
CarKla
Standard Queen Room (No Window)
Stayed in Jan 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 1, 2025
This hotel was one of the best I habe ever been! The service is outstanding. On my last day I could not have a breakfast so they made me a lunch box! Thanks again!
Response from Property: Dear guest, Hello! Thank you for choosing to stay in our hotel and taking the time to share such a heartwarming review! Our entire team is encouraged to know that you are satisfied with your service experience. It is our mission to provide meticulous care for our guests. We are very honored to know that you missed breakfast due to your schedule and can bring you a little convenience by preparing a boxed meal for you. Your recognition is the greatest encouragement to us, and we look forward to the opportunity to create more beautiful memories for you again in the future! I wish you all the best and a safe journey!
Ponsie
Standard Queen Room (No Window)
Stayed in Apr 2025
Couple
13 review
8.0/10
Very Good
Posted on May 15, 2025
Room was nice, all started nice except the swimming pool (for which we paid more for the hotel). Cap was needed, that is okay, but the person who wanted to sell us the cap kept asking for the money first while being in swimsuit. Lost more than 30 minutes
Response from Property: Dear guest! Thank you for choosing to stay at Xi'an Guangcheng Hotel. We are sorry that we did not bring you the best experience. We are deeply sorry. After receiving your order, the hotel attaches great importance to it and upgraded the VIP room type for you free of charge. Regarding the swimming cap you mentioned, according to relevant regulations, you must wear a swimming cap when entering the swimming pool for public health. It is reasonable for the hotel to sell the swimming cap at a discount when it is found that you do not have it. I hope you can understand. At the same time, we will continue to uphold the service concept of "intimate service, warmth of home", and create a high-quality service and comfortable stay experience for guests with personalized and family-oriented intimate services. We sincerely look forward to you choosing Xi'an Guangcheng Hotel again!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 4, 2025
Great hotel location and great hotel. We loved the breakfast, rooms and super attentiveness of the staff. I’d give a 6 if possible!
Response from Property: 尊敬的賓客,您好!感謝您在五一假期選擇入住我們酒店,並留下如此熱情洋溢的點評! 得知您對我們的位置、早餐、房間和服務都如此滿意,甚至願意“破格”給6分,我們整個團隊都開心極啦!您的認可,是我們不斷進步的最大動力~ 五一期間雖然忙碌,但我們始終希望每位客人都能感受到賓至如歸的温暖。您對工作人員服務的特別表揚,我們已經第一時間分享給大家。期待您下次假期再來體驗,我們會繼續努力,🎉 祝您旅途愉快,生活順心!
河木 Hémù
Standard Queen Room (No Window)
Stayed in Mar 2025
Solo traveler
31 review
10/10
Outstanding
Posted on Apr 20, 2025
I love this hotel. The facilities are great and it has great atmosphere. The staff is super friendly and will do anything to make you enjoy your stay. The location is good. You can grab a bike and drive to the center.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇下榻西安廣成大酒店並給出高度評價,酒店毗鄰大唐西市,距地鐵站不到200m,地理位置優越。同時非常感謝您對我們服務的認可,西安廣成大酒店始終堅持“以情服務,用心做事”的理念對待每一位賓客,衷心期待與您再次相見,祝您旅途愉快,萬事順意!
Ivan Lew Yi Wen
Standard Twin Room (No Window)
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 6, 2025
The room was clean and comfortable. The receptionist was friendly and responsive. Bonus points for accommodating my late-check out request. Overall, a great value for money option.
Response from Property: 尊敬的賓客: 您好!感謝您選擇西安廣成大酒店並分享您的入住體驗! 很高興得知您對房間的整潔舒適度感到滿意,這是我們一直堅持的基本準則。我們的團隊始終以貼心服務為宗旨,能為您提供延遲退房的便利,讓您的行程更加從容,我們倍感欣慰。您的認可是對我們最大的鼓勵。期待您的再次光臨,我們將繼續以貼心服務,家的温情為您帶來更美好的入住體驗! 祝您旅途愉快,順遂安康!
Yinong
Standard Twin Room (No Window)
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Mar 3, 2025
An Unforgettable Stay – Perfect in Every Way! Our stay at Xi’an Guangcheng Hotel was absolutely fantastic! From the moment we arrived, the staff went above and beyond to make us feel welcome. The check-in process was quick and seamless, and we were even offered a complimentary upgrade to a room with a stunning city view.   The room itself was spacious, impeccably clean, and beautifully designed. The bed was incredibly comfortable, and we appreciated the little touches like the high-quality toiletries and the daily housekeeping service.   The hotel’s amenities were top-notch. The on-site restaurant served delicious meals with a great variety of options. The breakfast buffet was especially impressive, with fresh pastries, made-to-order omelets, and a wide selection of fruits and juices.   Location-wise, the hotel couldn’t have been better. It was within walking distance of major attractions and there were plenty of restaurants and shops nearby. The concierge was also very helpful in recommending local activities and arranging transportation for us.   What truly stood out, though, was the exceptional service. Every staff member we interacted with was friendly, professional, and attentive. A special shout-out to Ms. Zhang at front desk who made our stay extra memorable with their warmth and attention to detail.   We can’t recommend Xi’an Guangcheng Hotel enough and will definitely be staying here again on our next trip to Xi’an, China!
Response from Property: 尊敬的賓客:您好!衷心感謝您選擇西安廣成大酒店並分享如此詳盡的入住體驗!您的滿意是我們不懈追求的目標,能為您創造一段難忘的旅程,我們深感榮幸。 從您踏入酒店的那一刻起,我們始終以“賓至如歸”為服務初心。得知您對客房的喜愛,我們倍感欣喜。酒店團隊始終致力於打造舒適與品質兼具的入住環境,您的認可是對我們最大的鼓舞。餐飲團隊會為您的讚譽歡欣不已,我們將繼續保持對每一道餐點的用心。同時,優越的地理位置結合禮賓團隊的貼心服務,正是為了讓您的探索之旅更加便捷與充實。 特別感謝您對前台張女士的讚揚,您的鼓勵已第一時間傳達給她。她的熱情與專業正是廣成服務精神的縮影,我們為擁有這樣的團隊成員而自豪! 期待在不久的將來,能再次迎接您回到西安廣成大酒店,繼續為您創造更多美好回憶!祝您生活愉快,旅途常伴驚喜!
Yuri Antonacci
Cozy Queen Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 28, 2024
We spent two nights in this fantastic hotel. It is very close to the city centre and about 200m from a metro station. The breakfast is pleasantly varied with several chefs who can cook whatever you like. The room has a fantastic view large windows and there are several services included such as spa, pool and an entertainment room. We had no problem communicating with the staff in English. We also tried the dinner with raw fish, meat, chinese cousine but not limited to. Overall, I highly recommend this hotel.
Response from Property: Dear guest: Thank you very much for staying at Guangcheng Hotel! It's an honor to receive your high recognition. The hotel is adjacent to Datang West Shopping City, less than 200m from the subway station, only 100m from the airport bus station, and four stops away from the Bell Tower. It has a strategic location. There is a swimming pool and gym on the fifth floor of the hotel that guests can use for free. We will continue to maintain With the service of "serving with love and doing things with heart", we will show you a better self and will always be by your side. We look forward to your stay again.
Guest User
Standard Twin Room (No Window)
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 26, 2025
The customer services were very good. The location is good, just next to MRT.
Response from Property: 尊敬的賓客;您好!感謝您下榻西安廣成大酒店,非常感謝您對酒店的肯定。酒店毗鄰大唐西市商圈,開元商城購物中心,距地鐵站不到200m,鐘樓四站路,地理位置優越。在酒店五樓有空中花園以及游泳館;我們秉承“以情服務,用心做事”的理念對待每一位賓客。衷心期待您的再次光臨,祝您生活愉快,萬事順意!
Nyxee
Cozy Queen Room
Stayed in May 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Jun 10, 2024
Top cleanliness and service. The help of Blossom Jiao as concierge was invaluable.
Response from Property: 尊敬的賓客您好,您的評價讓人感動不止,讓賓客體驗温暖、安全、舒適,是我們追求的目標,再次感謝您的獨具慧眼,在眾多的酒店之中選擇我們廣成,承蒙您的厚愛,願我們貼心的入住服務讓您感受到家的温暖,完善的配套設施、温馨的住宿環境,願您有超值的享受!希望您能一如既往地喜歡廣成酒店,希望廣成酒店會是您旅途上一道美麗的風景,期待與您的再一次火花哦!
Anatole
Cozy Queen Room
Stayed in Nov 2024
Family
9 review
10/10
Outstanding
Posted on Dec 31, 2024
The hotel was really great, top quality service, as expected
Response from Property: 尊敬的賓客:很高興您選擇入住西安廣成大酒店,看到您的評價讓我們深感榮幸!酒店毗鄰大唐西市商圈,開元商城購物中心,距地鐵站不到200m,鐘樓四站路,地理位置優越,酒店一直會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Guest User
Standard Twin Room (No Window)
Stayed in Jun 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 3, 2025
Great hotel to stay in!
Response from Property: 尊敬的賓客:感謝您的點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住!
tiennguyen minh
Standard Queen Room (No Window)
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 7, 2025
Good hotel with good posittion
Response from Property: 尊敬的賓客;您好!感謝您下榻西安廣成大酒店,非常感謝您對酒店的肯定。酒店毗鄰大唐西市商圈,開元商城購物中心,距地鐵站不到200m,鐘樓四站路,地理位置優越。在酒店五樓有空中花園以及游泳館;我們秉承“以情服務,用心做事”的理念對待每一位賓客。衷心期待您的再次光臨,祝您生活愉快,萬事順意!
LeandroRamos
Cozy Queen Room
Stayed in Apr 2024
Solo traveler
2 review
10/10
Outstanding
Posted on May 5, 2024
The room was clean and not smelly. The staff is considerate and hands-on. The restaurant is good and not expensive. All the facilities were spotless.
Response from Property: 親愛的家人:感謝您的五星點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住~~
Guest User
Cozy Queen Room
Stayed in Mar 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Apr 10, 2024
Clean and comfortable room, nice pool and sauna. Close to subway.
Response from Property: 親愛的家人:感謝您的五星點評,您的肯定是對我們的最大支持!很榮幸能得到您的滿分表揚,我們會一如既往的保持着優質的服務哦,也感謝您將這份喜歡分享給大家,滿意衹是起點,您的滿意,是我們的追求,我們將一切從心出發視為我們的目標和動力,所以您在入住間的一切,我們都尤為的關心,我們一定會將更好的自己展現給您,一直陪在您的身邊,勵志服務好每一位家人,廣成期待您再次入住~~
Ales
VIP Standard Room
Stayed in Aug 2023
Other
104 review
10/10
Outstanding
Posted on Sep 13, 2023
Nice hotel with spacious and clean room, very friendly and helpful staff, quite good selection of food for breakfast. Good place to stay in Xian.
Response from Property: Dear distinguished guest, hello. Thank you very much for choosing Guangcheng Hotel and giving us a good review! Your true sense of residence is the driving force that motivates us to constantly innovate and improve. Your love for Guangcheng makes us deeply gratified and honored. We sincerely feel this and only hope to repay our guests' love with higher quality and thoughtful service! The development of Guangcheng cannot do without your continued attention and support! All employees of Guangcheng look forward to your visit again!